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Run time error and very slow help

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Spyware, Adware, Viruses and HijackThis Logs
  #11 (permalink)  
Old 25-06-2006, 08:16 PM
Junior Member
D-A-L Newbie
 
Join Date: Feb 2005
Posts: 21
mcjosu Is a beginner here at D-A-L
Re: Run time error and very slow help

Ewido reports x 2 and Hijack this report
Also Spybot still showing Searchklick and Network Essentials not cleared

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:54:13 25/06/2006

+ Scan result:



C:\tmp\lighhtning\001_ScrittiPol(01-07)\Download_Accelerator.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\tmp\lighhtning\001_ScrittiPol(01-07)\Download_Agreement.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\tmp\lighhtning\001_ScrittiPol(01-07)\Mp3-Hits_Finder.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\tmp\lighhtning\001_ScrittiPol(01-07)\Music-Video_Search.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\tmp\lighhtning\002_ScrittiPol(08-14)\Download_Accelerator.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\tmp\lighhtning\002_ScrittiPol(08-14)\Download_Agreement.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\tmp\lighhtning\002_ScrittiPol(08-14)\Mp3-Hits_Finder.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\tmp\lighhtning\002_ScrittiPol(08-14)\Music-Video_Search.exe -> Adware.Agent : Cleaned with backup (quarantined).
C:\WINDOWS\SYSTEM32\Xcite.dll -> Adware.BrowsePal : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP424\A0305500.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP425\A0305539.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP426\A0305689.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP426\A0305702.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP427\A0305728.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP430\A0306726.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP430\A0307726.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP430\A0308728.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP431\A0308786.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP432\A0309786.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP432\A0310786.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP432\A0310794.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP433\A0311794.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP434\A0312794.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP435\A0313795.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP436\A0313858.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP437\A0313913.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP437\A0314913.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP437\A0315913.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP437\A0316913.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP437\A0316963.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP437\A0317963.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP438\A0318005.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP438\A0318036.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP439\A0318070.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP439\A0319038.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP440\A0319123.exe -> Downloader.Agent.uj : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP439\A0319083.exe -> Hijacker.Small : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP439\A0318044.dll -> Logger.BZub.an : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@122.2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@premiumtv.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@ads.addynamix[1].txt -> TrackingCookie.Addynamix : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@adrevolver[1].txt -> TrackingCookie.Adrevolver : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@adrevolver[1].txt -> TrackingCookie.Adrevolver : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@adtech[1].txt -> TrackingCookie.Adtech : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@adtech[2].txt -> TrackingCookie.Adtech : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\Sue\Cookies\sue@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@cz5.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@cz7.clickzs[2].txt -> TrackingCookie.Clickzs : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@e-2dj6wfliuhajcgq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@e-2dj6wflockajmbo.stats.esomniture[1].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@e-2dj6wgmyggdpkeq.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@e-2dj6wjmienczoeo.stats.esomniture[2].txt -> TrackingCookie.Esomniture : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@as-eu.falkag[1].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@fastclick[1].txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@c.goclick[2].txt -> TrackingCookie.Goclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@ehg-bskyb.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@ehg-playboy.hitbox[2].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@hitbox[1].txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@image.masterstats[1].txt -> TrackingCookie.Masterstats : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@data2.perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@overture[2].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@perf.overture[1].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@paycounter[1].txt -> TrackingCookie.Paycounter : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@ads.pointroll[2].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@qksrv[2].txt -> TrackingCookie.Qksrv : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@stats1.reliablestats[2].txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@ads1.revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@revenue[2].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@ads1.revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@edge.ru4[1].txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@bs.serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@cs.sexcounter[2].txt -> TrackingCookie.Sexcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@sexlist[1].txt -> TrackingCookie.Sexlist : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@counter8.sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@counter1.sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@counter10.sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@counter2.sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@counter5.sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@counter7.sextracker[1].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@sextracker[2].txt -> TrackingCookie.Sextracker : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@statcounter[2].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@anad.tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@anad.tacoda[2].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@reduxads.valuead[1].txt -> TrackingCookie.Valuead : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@deli.valueclick[1].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@valueclick[2].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@valueclick[2].txt -> TrackingCookie.Valueclick : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@www.web-stat[2].txt -> TrackingCookie.Web-stat : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@statse.webtrendslive[1].txt -> TrackingCookie.Webtrendslive : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@free.wegcash[2].txt -> TrackingCookie.Wegcash : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@programs.wegcash[1].txt -> TrackingCookie.Wegcash : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@yadro[1].txt -> TrackingCookie.Yadro : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
C:\Documents and Settings\Paul\Cookies\paul@zedo[2].txt -> TrackingCookie.Zedo : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP425\A0305538.exe -> Trojan.Small.gq : Cleaned with backup (quarantined).
C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP434\A0311824.exe -> Trojan.Small.gq : Cleaned with backup (quarantined).


::Report end

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 16:49:50 25/06/2006

+ Scan result:



C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP442\A0319190.dll -> Adware.BrowsePal : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\John\Cookies\john@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).


::Report end
---------------------------------------------------------
Logfile of HijackThis v1.99.1
Scan saved at 20:15:12, on 25/06/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\gearsec.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\vsnpt513.exe
C:\Program Files\Cactus Spam Filter\cactusspamfilter.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Outlook Express\MSIMN.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Documents and Settings\John\Desktop\HijackThis.exe

F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SNPT513] C:\WINDOWS\vsnpt513.exe
O4 - HKLM\..\Run: [com.codeode.cactusspamfilter] "C:\Program Files\Cactus Spam Filter\cactusspamfilter.exe" -minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.broadband.blueyonder.co.uk
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/UK/install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120580534215
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125817288574
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} - http://support.euro.dell.com/global/...r/PROFILER.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MSN Music Mediabar) - http://sib1.od2.com/common/musicmana...agerPlugin.CAB
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.blueyonder.co.uk/assets/t...ivePreQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/compan.../bin/imvid.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\gearsec.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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  #12 (permalink)  
Old 25-06-2006, 08:18 PM
Junior Member
D-A-L Newbie
 
Join Date: Feb 2005
Posts: 21
mcjosu Is a beginner here at D-A-L
Re: Run time error and very slow help

Also Norton Antivirus Delete failed '' Strwxcd.dll''
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  #13 (permalink)  
Old 26-06-2006, 11:28 PM
VopThis's Avatar
Senior Member (Canada)
 
Join Date: Nov 2005
Posts: 3,439
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Re: Run time error and very slow help

Download the latest version of CWSHredder to your desktop from here:
http://cwshredder.net/bin/CWShredder.exe

Run this application, initially, ONLY to search for UPDATES.
You may have to do this on another PC - it simply downloads the latest EXE and overwrites the current one (512K).





HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).




Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
Temporary Internet Files
Downloaded Program Files
Recycle Bin
Temporary Files
Click OK or Enter

*** Re-run CLEANMGR.EXE once you have regained the full functional use of your PC.



Next, run CWShredder
-Click on the: ‘Fix’ button
-Follow the prompts, and press OK




Navigate to or locate the following Files and Folders:
- using Windows Explorer: right click on ‘My Computer’>Explore) or using Start (button)>Search …


Delete these Files (if found):
Strwxcd.dll

C:\WINDOWS\awpmq.txt

C:\WINDOWS\eaicq.txt

C:\WINDOWS\tjgtc.txt

C:\WINDOWS\Digital Signature 20050221.htm

C:\WINDOWS\Digital Signature 20050228.htm





Re-ren SpyBot in SAFE MODE.


POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues
__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|


__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
Quote:
Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).
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  #14 (permalink)  
Old 27-06-2006, 10:22 AM
Junior Member
D-A-L Newbie
 
Join Date: Feb 2005
Posts: 21
mcjosu Is a beginner here at D-A-L
Re: Run time error and very slow help

Strwxcd.dll not found other files deleted.
CW Shredder result not found
Spybot No immediate threats found
I did notice in C:/Windows 59 folders $NTUninstall anything to worry about?
Hijackthis log below

Logfile of HijackThis v1.99.1
Scan saved at 10:16:02, on 27/06/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\vsnpt513.exe
C:\Program Files\Cactus Spam Filter\cactusspamfilter.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\gearsec.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = WWW.BLUEYONDER.CO.UK
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SNPT513] C:\WINDOWS\vsnpt513.exe
O4 - HKLM\..\Run: [com.codeode.cactusspamfilter] "C:\Program Files\Cactus Spam Filter\cactusspamfilter.exe" -minimized
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: (no name) - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.broadband.blueyonder.co.uk
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/UK/install.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - http://us.dl1.yimg.com/download.yaho.../yinst0401.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://sib1.od2.com/common/Member/Cl.../OCI/setup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120580534215
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125817288574
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} - http://support.euro.dell.com/global/...r/PROFILER.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {C45B1500-7B63-47C2-AB25-C28CB46AFDEE} (MSN Music Mediabar) - http://sib1.od2.com/common/musicmana...agerPlugin.CAB
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.blueyonder.co.uk/assets/t...ivePreQual.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/compan.../bin/imvid.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\system32\gearsec.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
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  #15 (permalink)  
Old 27-06-2006, 12:39 PM
VopThis's Avatar
Senior Member (Canada)
 
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Re: Run time error and very slow help

$NTUninstall folders are legitimate system FOLDERS:

http://windowsxp.mvps.org/Hotfix_backup.htm

Quote:
These $NTUninstall folders are created when you install a Microsoft Service Pack, a hotfix, or certain security updates. Each KBxxxxxx represents an update from Microsoft. To know more about an update, type the URL in your browser.

http://support.microsoft.com/?kbid=xxxxxx

Replace the xxxxxx with the actual numbers. Don't use the prefixes Q or KB


Do you have any APPARENT further issues or continuing diagnostic messages? You do appear to have an additional unnecessary instance of HJT running (running processes) - might want to address that:

C:\hijackthis\HijackThis.exe
C:\hijackthis\HijackThis.exe





Meanwhile,

To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.



ONLY ONCE you are as clean as possible from any needed cleanup steps - As a final cleanup step (after serious infection), it may be advisable to Reset and Re-enable your System Restore to remove any bad files that MAY have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account. Accordingly and of further note; it can be very unsafe to run with admin rights on any PC that you browse the Internet with.


(Windows XP)
Quote:
FOLDER LOCATION: c:\System Volume Information\_restore….
To Turn OFF System Restore.
  1. Click the Start button.
  2. Right-click My Computer, and then click Properties.
  3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
  4. Click Apply.

REBOOT.

To Turn ON System Restore.
  1. Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
  2. Create new System Restore points.


(Windows ME)
Quote:
FOLDER LOCATION: c:\_RESTORE\TEMP\….
See the following link for instructions:
http://service1.symantec.com/SUPPORT...rc=sec_doc_nam




To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:
  1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
    http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
    http://www.microsoft.com/windows/ie/default.asp
    • http://www.securityfocus.com/news/11273
      If you surf to questionable (blockable) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.

  2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching (using a real-time AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1
    Avast: http://www.avast.com/eng/avast_4_home.html

  3. In addition to using Ad-aware, consider using another free malware scanning/removal program :
    Adaware SE: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5
    Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1
    Microsoft Windows Defender beta 2 : http://www.download.com/Microsoft-Wi...ml?tag=lst-0-1

  4. Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
    Kerio Personal Firewall: http://www.sunbelt-software.com/Kerio.cfm
    *** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
    Zone Alarm: http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za

    It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.

  5. Consider using an alternate free browser for general web surfing but you must use IE for windows updates. The use of Firefox (or similar alternate) mitigates the many types of malware that are now possible when using IE ActiveX based components.
    Mozilla Firefox: http://www.mozilla.org/products/firefox/

  6. Consider increasing your browser security by using these programs:
    SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html
  7. A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
    • Run the HiJackThis tool and select ‘Open the Misc Tools section’.
    • Next select ‘Open host file manager’ button.
    • Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
    • Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.

      EXCERPT:
      Quote:
      #start of lines added by WinHelp2002
      # [Misc A - Z]
      127.0.0.1 phpadsnew.abac.com
      127.0.0.1 a.abnad.net
      127.0.0.1 e.abnad.net
      127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
      .
      .
      .
      #end of lines added by WinHelp2002




*Remember just like your primary anti-virus software, it is important to:
  • Keep all of these programs up-to-date (using auto-updates where possible), and
  • Use them on a regular (minimum weekly) basis.




REALITY CHECK:
  • Who else uses your PC? What are the potential risks created by multiple (potentially loose cannon) users and why?
  • What about bad luck, simple mistakes, and bad browsing choices (SEE: www.siteadvisor.com and their BLOG)?


ABOVE ALL, it is most imperative that users exercise "safe surfing" habits such as banning or at least verifying attachments (with scanning tools) before opening, and by not executing programs unless obtained from a trusted (or researched) source, etc.
__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|


__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
Quote:
Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).

Last edited by VopThis; 27-06-2006 at 12:42 PM.
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  #16 (permalink)  
Old 27-06-2006, 02:02 PM
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Re: Run time error and very slow help

System Restore point created and will consider and action the recommended preventative measures All seems fine and improved.
One point should any action be taken with regards to other users on therir own individual XP accounts or has the actions taken resolved any issues on their accounts
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Old 27-06-2006, 03:45 PM
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Re: Run time error and very slow help

Also
Should the settings that were changed to allow hidden files to be displayed, be returned to previous setting
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  #18 (permalink)  
Old 28-06-2006, 03:45 AM
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Re: Run time error and very slow help

Quote:
has the actions taken resolved any issues on their accounts
Unfortunately, some tools need to access each specific user's registry profile in case each separate profile has been also infected. That is an issue for some tools such as for HijackThis:

O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background


The first item, HKLM, is related to the 'local machine' (system-wide). The second, HKCU, is related to 'current user' (suggesting a similar potential impact to each separate user).



Quote:
allow hidden files to be displayed, be returned to previous setting
I would assess who else might use your PC and your general overall comfort level with open access points in case of user mistake potential. For me that is a negligible issue.
__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|


__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
Quote:
Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).
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Old 28-06-2006, 08:58 AM
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mcjosu Is a beginner here at D-A-L
Re: Run time error and very slow help

Thankyou
Would it be advisable to run HIjack this on each user?
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Old 28-06-2006, 01:16 PM
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Re: Run time error and very slow help

Quote:
Would it be advisable to run HIjack this on each user?
If in doubt or there are suspect issues in a particular user profile, look for HKCU entries like the one that appeared in post #8 or post a separate thread for each profile. SpyBot and Adaware may also have user specific diagnostic issues as well.
__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|


__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
Quote:
Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).
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