Help, How to I get rid of these viruses???

I completed a BitDefender scan and these viruses were found. How do I delete them??



Scanned File
Status

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0C6F6C78.htm=>(Quarantine-2)
Infected with: JS.Trojan.Downloader.IstBar.M

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0C6F6C78.htm=>(Quarantine-2)
Disinfection failed

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0C6F6C78.htm=>(Quarantine-2)
Deleted

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1ACF4520.dll=>(Quarantine-2)
Infected with: Trojan.Downloader.Keenval.E

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1ACF4520.dll=>(Quarantine-2)
Disinfection failed

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1ACF4520.dll=>(Quarantine-2)
Deleted

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6AEF78FD.htm=>(Quarantine-2)
Infected with: JS.Trojan.Downloader.IstBar.M

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6AEF78FD.htm=>(Quarantine-2)
Disinfection failed

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6AEF78FD.htm=>(Quarantine-2)
Deleted

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6AEF78FD.tmp=>(Quarantine-2)
Infected with: Trojan.Downloader.IstBar.JA

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6AEF78FD.tmp=>(Quarantine-2)
Deleted

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0014
Infected with: Trojan.Dloader.HK

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0014
Disinfection failed

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0014
Deleted

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe
Update failed

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0015
Infected with: Dropped:Application.Adware.NewDotNet.A

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0015
Disinfection failed

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0015
Deleted

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe
Update failed

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0016
Infected with: Trojan.Dropper.Small.JH

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0016
Disinfection failed

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe=>wise0016
Deleted

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe
Update failed

Are you certain that the items of interest weren't properly addressed or deleted? Do you have any of those items that have returned? If they have, please post a HijackThis log that may help to identify reinfection agents, etc.

Note that Bitdefender is quite verbose in its feedback - it normally takes 3 lines as follows to 1) list an infection item, 2) state whether disinfection or other action took place, and 3) state any alternate action that was taken as a last attempt such as item deletion and/or whether an updated clean version was obtainable (extractable from a ZIP file, for example):

__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|

__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

They all keep coming up in scans.

Clean out your Norton quarantine area.


Run the following tool in SAFE MODE when requested below:



HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



Run CCleaner, now.




Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


DELETE FILES:

C:\Documents and Settings\Owner\My Documents\Download\ffviitheme.exe




POST A HIJACKTHIS LOG for review:
See the following link for guidance, if needed:
Read This First - IMPORTANT Instructions

Reboot and post a HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|

__
ASAP: promoting a high standard and quality of security support no matter where you seek help.