pc crashing and stopping,

leigh · 01-11-2006, 02:38 PM

hi all,

im having alot of problems with my pc it is very very slow taking ages to get to start page then crashes as soon as it does most programs not responding i have looked at posts by other members but am still at a loss as to what to do.

Fixwareout ver 1.003
Last edited 8/11/2006
Post this report in the forums please

Reg Entries that were deleted
...

Microsoft (R) Windows Script Host Version 5.6
Random Runs removed from HKLM
...

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names...

»»»»»
Search five digit cs, dm and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal

Other suspects.
Directory of C:\windows\system32

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

HJTLogfile of HijackThis v1.99.1
Scan saved at 1:34:23 PM, on 11/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\windows\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\windows\System32\PAStiSvc.exe
C:\windows\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1133799830\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Instant Messenger Names\IM-svr.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
c:\program files\common files\aol\1133799830\ee\services\antiSpywareApp\ve r2_0_31_1\AOLSP Scheduler.exe
c:\program files\common files\aol\1133799830\ee\aolsoftware.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\windows\system32\svchost.exe
C:\Documents and Settings\belinda\Local Settings\Temporary Internet Files\Content.IE5\096305A7\hijackthis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F1 - win.ini: run=C:\WESTWOOD\REDALERT\INSTICON.EXE C:\WESTWOOD\REDALERT\INSTICON.EXE
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1D4C7057-EAD2-44C6-AD18-9092905F28F1} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9125F250-EB4F-49fe-AE17-C17665873A5C} - (no file)
O2 - BHO: (no name) - {a62d2213-2d9b-4d25-b52d-0bc282501d5b} - (no file)
O2 - BHO: (no name) - {A97B5EF1-CA64-466F-AC40-F770ED52DB92} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: (no name) - {FE6C16C4-16AD-47B6-B250-26AD1829E49A} - (no file)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1133799830\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [IMprocess] C:\Program Files\Instant Messenger Names\IM-svr.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [WindowsRegKey upd4te2d4te] kriqncdzr.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?65588cad5f7a4b4ea83e2a4a912496a4
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?65588cad5f7a4b4ea83e2a4a912496a4
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10...I.cab46479.cab
O16 - DPF: {1230CB21-C88D-11CF-0000-000000000000} - http://www.browserupdate.co.uk/cabs/...9/ukiq0029.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10...y.cab32846.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} - http://www.reflexive.net/rlwweb/Refl...GameLoader.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10...t.cab32846.cab
O16 - DPF: {590FFB84-6A29-4797-9C0E-B15DF2C4CDCB} - http://www.googlecaches.com/install/tload.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1101858801764
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} - http://zone.msn.com/binGame/ZAxRcMgr.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - http://zone.msn.com/bingame/zpagames...e.cab50108.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://cdn.messenger.msn.com/downloa...Downloader.cab
O16 - DPF: {B64F4A7C-97C9-11DA-8BDE-F66BAD1E3F3A} - http://download.cdn.winsoftware.com/...reeInstall.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramewor...o.cab34246.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.msngamecentre.co.uk/onlin...utLauncher.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} - http://zone.msn.com/bingame/shpo/default/shapo.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10...y.cab41227.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://msnuk.oberon-media.com/online...ploader_v5.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2184FC2C-C8F1-4F28-A9EC-0FE3A7779559}: NameServer = 205.188.146.145
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\windows\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: STI Simulator - Unknown owner - C:\windows\System32\PAStiSvc.exe

-------------------------------------------------------

OS Information:
PropertyValue
OS Name Microsoft Windows XP Home Edition|C:\windows|\Device\Harddisk0\Partition1
Service Pack 2.0
OS Manufacturer Microsoft Corporation
Windows Directory C:\windows

Processor:
PropertyValue
Current Clock Speed 1048
Description x86 Family 6 Model 8 Stepping 10
Manufacturer GenuineIntel
Name Intel Celeron processor

Memory (RAM):
PropertyValue
Bank Label
Capacity 268435456

Bank Label
Capacity 134217728

Total Memory Deteced in Hardware: ~384 MB
Memory Reported to Operating System: 382MB

Disk Drives:
PropertyValue
Description Disk drive
Manufacturer (Standard disk drives)
Model SAMSUNG SV2042H
Media Type Fixed hard disk media
Size 20406919680 (~19 GB)
Number of Partitions 1

Installed Printers:
PropertyValue
Name Lexmark X1100 Series
Port Name USB001
Default True
Driver Name Lexmark X1100 Series

Motherboard:
PropertyValue
Manufacturer ASUSTeK Computer INC.
Model
Name Base Board
Part Number
Product TUWE-M
Serial Number xxxxxxxxxxx
Version REV 1.xx

BIOS:
PropertyValue
Manufacturer Award Software, Inc.
Name Award Medallion BIOS v6.0
Release Date 20011108000000.000000+000
Version ASUS - 30303031

Monitor:
PropertyValue
Description Plug and Play Monitor
Name Plug and Play Monitor
Screen Height 768
Screen Width 1024

Keyboard:
PropertyValue
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

Pointing Device:
PropertyValue
Manufacturer Microsoft
Name PS/2 Compatible Mouse

Sound Card:
PropertyValue
Manufacturer Microsoft
Description Unimodem Half-Duplex Audio Device
Device ID MODEMWAVE\0\{8CC53087-3A8C-430D-9537-45A244C1E0D4}

Manufacturer Avance
Description Avance AC97 Audio
Device ID PCI\VEN_8086&DEV_2445&SUBSYS_80721043&REV_05\3&61A AA01&0&FD

Video Card:
PropertyValue
Adapter Compatibility Intel Corporation
Adapter RAM 4194304
Description Intel(R) 82810E Graphics Controller
Installed Display Drivers i81xdnt5.dll
Driver Version 6.13.01.2951
Driver Date 10/30/2001 12:00:44 PM
Video Mode Description 1024 x 768 x 65536 colors

DirectX Installation:
PropertyValue
Version 6.03.01.0148

Modem:
PropertyValue
Model MSP3885-E 56K PCI Modem
Name MSP3885-E 56K PCI Modem

Model Standard 56000 bps Modem
Name Standard 56000 bps Modem

Network Adapters:
PropertyValue
Description WAN (PPP/SLIP) Interface
Description Packet Scheduler Miniport
Description WAN Miniport (IPX)
Description Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
Description Packet Scheduler Miniport
Description Microsoft TV/Video Connection
Description WAN Miniport (ATW)

External Ports:
PropertyValue
External Reference Designator
External Reference Designator
External Reference Designator
External Reference Designator USB1
External Reference Designator USB2
External Reference Designator USB3
External Reference Designator USB4
External Reference Designator PS/2 Keybaord
External Reference Designator PS/2 Mouse
External Reference Designator Parallel Port
External Reference Designator Serial Port 1
External Reference Designator Serial Port 2
External Reference Designator Joystick Port
External Reference Designator MIDI Port
External Reference Designator Line In Jack
External Reference Designator Video Port

Expansion Slots:
PropertyValue
Slot Designation PCI 1
Slot Designation PCI 2
Slot Designation PCI 3
-------------------------------------------------------

hope this is all you need thanks in advance for anyone who can help

leigh

**Neal** · 02-11-2006, 09:51 PM

Welcome,

Create a folder such as C:\HJT or C:\Program Files\HJT and move HJT.exe into the newly created folder so we can have avaiable backups in case you fix the wrong thing or I make a mistake. Very important.

INSTRUCTIONS FOR USING AVG ANTI-SPYWARE in "NORMAL MODE"

Download and scan with AVG Anti-Spyware
1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
8. Go to Start > Run and type: services.msc

* Press "OK".
* Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
* When you find the guard service, double-click on it.
* In the Properties Window > General Tab that opens, click the "Stop" button.
* From the drop-down menu next to "Startup Type", click on "Manual".
* Now click "Apply", then "OK" and close the Services window.

9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message". If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from HERE .

Once the updates are installed do the following:
1. Click on the "Scanner" button and choose the "Settings" tab.

* Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
* Under "How to Scan?" check all (default).
* Under "Possibly unwanted software" check all (default).
* Under "What to Scan?" make sure "Scan every file" is selected (default).
* Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the "Apply all actions button". If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button?

5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware when done and submit the log report in your next response.

Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

Go here BitDefender and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee.

When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post back and let us know what it found (post the log).

And post a new HJT log also..