MSn.CON

everton1995 · #1 (**permalink**) 14-11-2006, 11:30 AM

A couple of weeks ago my homepage was hijacked by msn.com. I have tried everything aadware, nortons, S&D... practically everything to get my homepage to the one I want... Google.co.uk. But every time i set it to google, and apply.... it goes straight back to Msn .com.

I started with the basics (tools>>internet options>> but nothing

I was so frustrated that I renamed the registry entry StartPage to startPage1 to sto it displaying, so now when i click a new tab in IE7 it displays about:blank. This was because StartPage would not save as google. It just reverted BACK to msn.

I uninstalled IE7 and went back to IE6 but that never resolved the problem. i even uninsalled IE6..... but the problem came back. Im furious that I have to have a microsoft homepage intead of the one I want.
I was told by a buddy to download HijackThis and come here...

Another strange thing is I am unable to load in safe mode (F8) and i was also told that i should see 6 tabs in msconfig. I only have 5 . The BOOT.INI tab is not there.

Windows XP SP 2 on a SATA_II drive

The HijackThis log
Logfile of HijackThis v1.99.1
Scan saved at 10:11:17, on 14/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\Program Files\Windows Defender\MsMpEng.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Windows Defender\MSASCui.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\Go ogleToolbarNotifier.exe
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
F:\WINDOWS\system32\tcpsvcs.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
F:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\Documents and Settings\Peter\Desktop\2142cc_Client_1.4.2493\BF2C C.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Documents and Settings\Peter\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = www.google.co.uk
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - G:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] "F:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [swg] F:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\Go ogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "F:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/tech...rl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...rl/tgctlsr.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - http://cdn.scan.safety.live.com/reso...lscbase969.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1157053559762
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.telewest.co.uk/motive/fil...ivePreQual.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{98CC3173-B85D-4A09-B23D-10BD62B90B84}: NameServer = 195.74.113.58,195.74.113.62
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - F:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - F:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

As you can see Hijackthis has looked for Start Page but not able to find it as i have renamed it Start Page1. This is where the homepage is directed to msn.com. As I said when i edited it to google it would not save, and reverted back to Msn.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

I hope you guys can help me to restore my homepage to something i want, and not what Microsoft want me to have.

Regards

Everton1995

VopThis · #2 (**permalink**) 14-11-2006, 05:36 PM

Do you know what the following application is for?:

F:\Documents and Settings\Peter\Desktop\2142cc_Client_1.4.2493\BF2C C.exe

Your issues appear to be consistent with restrictions being placed on Internet Explorer (see items below from your HijackThis LOG). Try fixing those items if you did not set those restrictions.

SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.

POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

everton1995 · #3 (**permalink**) 14-11-2006, 11:57 PM

I run a battlefield 2 server manager which controls the settings in the online game. i have had 2142cc_Client_1.4.2493\BF2C C.exe
installed for a long time.

I followed your instructions using the Fix option and restarted the computer. The problem is still there im afraid.

Here is the log after the restart.

Logfile of HijackThis v1.99.1
Scan saved at 22:53:14, on 14/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\Ati2evxx.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\Explorer.EXE
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\Go ogleToolbarNotifier.exe
F:\WINDOWS\system32\ctfmon.exe
F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
F:\WINDOWS\system32\tcpsvcs.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
F:\Documents and Settings\Peter\Desktop\2142cc_Client_1.4.2493\BF2C C.exe
G:\Downloads\BF2RA_v0.3\BF2RA.exe
F:\Program Files\Outlook Express\msimn.exe
F:\Program Files\Internet Explorer\IEXPLORE.EXE
F:\Program Files\Messenger\msmsgs.exe
F:\Documents and Settings\Peter\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = www.google.co.uk
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - G:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [swg] F:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\Go ogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/tech...rl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...rl/tgctlsr.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - http://cdn.scan.safety.live.com/reso...lscbase969.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1157053559762
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.telewest.co.uk/motive/fil...ivePreQual.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{98CC3173-B85D-4A09-B23D-10BD62B90B84}: NameServer = 195.74.113.58,195.74.113.62
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - F:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - F:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - F:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - F:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - F:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - F:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

everton1995 · #4 (**permalink**) 15-11-2006, 03:54 PM

I found the answer to the Browser... Nortons. I cant believe it was such a silly thing to miss....

But it still does not explain why I cant boot in Safe Mode and where my BOOT.INI tab has gone in msconfig... Does the HJ log give any indication as to why I cant safe boot load. Because when the time comes I may really need it.

Regards

VopThis · #5 (**permalink**) 15-11-2006, 04:04 PM

Did you disable something in 'Load Startup Items' (check mark greyed out)? Also, you need to consider what configuration setting changes you may have made in your security programs such as in Norton to have created, impacted and retained such internet restrictions. This is not a default behavior coming from a Microsoft conspiracy. Otherwise, this issue is not going to be easily resolvable.

The 'current user' (CU) portion of such entries are now gone but the 'local machine' (LM) entries still persist.

Your best option may be to try a system restore point (if available) to a date before any known problems or before you started performing any recent fixes?

Click on Start>All Programs>Accessories>System Tools>System Restore.

Check Restore my computer to an earlier date> Click Next.

Choose the date before you performed any recent fixes and click Next and Next again.

Once rebooted, please try your Internet connection and post a revised HJT log. Do not uninstall anything.

everton1995 · #6 (**permalink**) 15-11-2006, 04:56 PM

Ive never had System restore activated so I cant do that.....

everton1995 · #7 (**permalink**) 15-11-2006, 04:57 PM

Ive never had System Restore activated ......

VopThis · #8 (**permalink**) 15-11-2006, 05:36 PM

Your problem may be caused by having loaded XP to the F:\ Drive. Do you have 'boot.ini' located in C:\ or F:\? There may be a problem with the BIOS boot order settings or you may need to make a copy of it in the correct initialization path (normally C:\):

http://www.theeldergeek.com/forum/in...howtopic=12653

Please go to our XP FORUM if you need to further explore this Operating System issue.

everton1995 · #9 (**permalink**) 15-11-2006, 06:52 PM

XP is installed on the F drive which is the primary drive (drive 0). Its just C by another name. Im unable to change it because when I try to it says it is unable to because it is the boot volume.

But thank you for your replies I will now venture over to the XP forum regarding the BOOT.INI problem.