run time error (C:\WINDOWS\explorer.exe)

zal · #1 (**permalink**) 24-11-2006, 09:14 PM

Hello i am having a problem . when im opening a folder in c: or f: i`ve got tis error message..

Run time error C:\WINDOWS\explorer.exe

here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 21:08:31, on 24.11.2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programfiler\Symantec\LiveUpdate\ALUSchedulerSv c.exe
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\TBPanel.exe
C:\Programfiler\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
C:\Programfiler\DAEMON Tools\daemon.exe
C:\Programfiler\iTunes\iTunesHelper.exe
C:\Programfiler\QuickTime\qttask.exe
C:\programfiler\powerstrip\pstrip.exe
C:\Programfiler\Winamp\winampa.exe
C:\Programfiler\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
C:\Programfiler\MSN Messenger\MsnMsgr.Exe
C:\Programfiler\Messenger\msmsgs.exe
F:\spill\Steam\Steam.exe
C:\Programfiler\iPod\bin\iPodService.exe
C:\Programfiler\Fellesfiler\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Programfiler\DC++\DCPlusPlus.exe
C:\Programfiler\Google\GoogleToolbarNotifier\1.2.9 08.6962\GoogleToolbarNotifier.exe
C:\Programfiler\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Cato Seldal\Lokale innstillinger\Temporary Internet Files\Content.IE5\EP30DKNE\hijackthis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programfiler\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Programfiler\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programfiler\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programfiler\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Gainward] C:\WINDOWS\TBPanel.exe /A
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programfiler\Java\jre1.5.0_09\bin\jusched. exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Programfiler\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Programfiler\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programfiler\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programfiler\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PowerStrip] c:\programfiler\powerstrip\pstrip.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Programfiler\Winamp\winampa.exe
O4 - HKLM\..\Run: [USBToolTip] "C:\Programfiler\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe"
O4 - HKLM\..\Run: [RegistrySmart] "C:\Program Files\RegistrySmart\RegistrySmart.exe" -boot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programfiler\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Programfiler\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Steam] "F:\spill\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [swg] C:\Programfiler\Google\GoogleToolbarNotifier\1.2.9 08.6962\GoogleToolbarNotifier.exe
O4 - Global Startup: Hurtigstart for Adobe Reader.lnk = C:\Programfiler\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programfiler\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Programfiler\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Programfiler\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Programfiler\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Programfiler\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programfiler\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programfiler\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\msmsgs.exe
O16 - DPF: ImageUploader - http://www.direktefoto.no/df/Aurigma/ImageUploader.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edg...ex-2.0.6.0.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://wbzn.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {D1EA8D3D-F511-4388-B754-4A0CC14A4778} (Aurigma Image Uploader 3.0 Control) - http://foto.ranablad.no/activex/ImageUploader3.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashcasino.ladbrokes.com/in...en/FlashAX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programfiler\Symantec\LiveUpdate\ALUSchedulerSv c.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programfiler\Fellesfiler\InstallShield\Driver\1 1\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Programfiler\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Programfiler\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programfiler\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Programfiler\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\CCPD-LC\symlcsvc.exe

Neal · #2 (**permalink**) 25-11-2006, 10:49 PM

Welcome,

This may or may not be a malware issue,

INSTRUCTIONS FOR USING AVG ANTI-SPYWARE in "NORMAL MODE"

Download and scan with AVG Anti-Spyware
1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
8. Go to Start > Run and type: services.msc

* Press "OK".
* Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
* When you find the guard service, double-click on it.
* In the Properties Window > General Tab that opens, click the "Stop" button.
* From the drop-down menu next to "Startup Type", click on "Manual".
* Now click "Apply", then "OK" and close the Services window.

9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message". If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from HERE .

Once the updates are installed do the following:
1. Click on the "Scanner" button and choose the "Settings" tab.

* Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
* Under "How to Scan?" check all (default).
* Under "Possibly unwanted software" check all (default).
* Under "What to Scan?" make sure "Scan every file" is selected (default).
* Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the "Apply all actions button". If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button?

5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware when done and submit the log report in your next response.

Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

zal · #3 (**permalink**) 26-11-2006, 02:46 PM

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 14:45:01 26.11.2006

+ Scan result:

C:\Programfiler\DAEMON Tools\SetupDTSB.exe -> Adware.SaveNow : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@247realmedia[2].txt -> TrackingCookie.247realmedia : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@microsoftwlmessengermkt.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@partygaming.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@pinnaclesystems.122.2o7[1].txt -> TrackingCookie.2o7 : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@adbrite[1].txt -> TrackingCookie.Adbrite : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@rotator.adjuggler[2].txt -> TrackingCookie.Adjuggler : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@admarketplace[1].txt -> TrackingCookie.Admarketplace : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@adtech[2].txt -> TrackingCookie.Adtech : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@advertising[1].txt -> TrackingCookie.Advertising : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@atdmt[1].txt -> TrackingCookie.Atdmt : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@casalemedia[1].txt -> TrackingCookie.Casalemedia : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@clickbank[1].txt -> TrackingCookie.Clickbank : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@ad1.clickhype[2].txt -> TrackingCookie.Clickhype : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@com[1].txt -> TrackingCookie.Com : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@doubleclick[2].txt -> TrackingCookie.Doubleclick : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@adopt.euroclick[2].txt -> TrackingCookie.Euroclick : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@ivwbox[2].txt -> TrackingCookie.Ivwbox : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@image.masterstats[1].txt -> TrackingCookie.Masterstats : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@mediaplex[1].txt -> TrackingCookie.Mediaplex : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@overture[2].txt -> TrackingCookie.Overture : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@stats1.reliablestats[2].txt -> TrackingCookie.Reliablestats : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@ads1.revenue[1].txt -> TrackingCookie.Revenue : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@revenue[1].txt -> TrackingCookie.Revenue : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@statcounter[1].txt -> TrackingCookie.Statcounter : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@tacoda[1].txt -> TrackingCookie.Tacoda : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@yadro[1].txt -> TrackingCookie.Yadro : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@ad.yieldmanager[1].txt -> TrackingCookie.Yieldmanager : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@c5.zedo[1].txt -> TrackingCookie.Zedo : No action taken.
C:\Documents and Settings\Cato Seldal\Cookies\cato seldal@zedo[1].txt -> TrackingCookie.Zedo : No action taken.

::Report end

Neal · #4 (**permalink**) 26-11-2006, 11:24 PM

Please follow instructions again for AVG anti-spyware and quarantine all it finds. It says no action taken.

Create a folder such as C:\HJT or C:\Program Files\HJT and move HJT.exe into the newly created folder so we can have avaiable backups in case you fix the wrong thing or I make a mistake. Very important.

To clean your temp folder, recycle bin, etc..please download this free tool:

CCleaner

Don't install any Toolbars, or other programs, should it ask you!Just uncheck the option of installing the Yahoo toolbar.
It will put a shortcut on your Desktop.

Uncheck cookies

Before first use:
Select Options then Advanced.
UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

Click on CCleaner to start it. Then click "Run Cleaner", just use the windows tab up front by default.

Then Reboot (Exit)

Run hijackthis and click on scan button and put a check next to this:

O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashcasino.ladbrokes.com/in...en/FlashAX.cab

Nothing open but hijackthis and click on fix checked.

Go here BitDefender and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee.

When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post back and let us know what it found (post the log).

And post a new HJT log also..