Hijack this Log, used analyzer still problems

I hae put the questionable files in bold text. I have searched for info about them, but to no avail. I think they MAY be my problem. But whatever it is, it is preventing me from doing virus scans!

Logfile of HijackThis v1.99.1
Scan saved at 14:15:10, on 30/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\blueyonder\PCguard\fws.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\blueyonder\PCguard\Rps.exe
C:\PROGRA~1\BLUEYO~1\SMARTB~1\blueyonder-istnotifier.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Veoh\VeohClientService.exe
C:\Program Files\blueyonder\PCguard advisor\PCguardadvisor.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\A\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =
Internet Explorer Provided by blueyonder
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet
Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} -
C:\Program Files\blueyonder\PCguard\pkR.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} -
C:\Program Files\blueyonder\PCguard\FBHR.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
/STARTUP
O4 - HKLM\..\Run: [PCguard] "C:\Program
Files\blueyonder\PCguard\Rps.exe"
O4 - HKLM\..\Run: [Motive SmartBridge]
C:\PROGRA~1\BLUEYO~1\SMARTB~1\blueyonder-istnotifier.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program
Files\blueyonder IST\bin\blueyonder-istconfig.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. -
C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies -
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: PCguard Firewall (RP_FWS) - Radialpoint Inc. -
C:\Program Files\blueyonder\PCguard\fws.exe
O23 - Service: Veoh Client Service - Veoh Networks, Inc. - C:\Program
Files\Veoh\VeohClientService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -
C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Welcome,

Blueyonder, is your internet provider is it not?

Have you contacted them about this problem?

Let's try this, the tool below will need to be run from safe mode if possible explained below.



INSTRUCTIONS FOR USING AVG ANTI-SPYWARE in "NORMAL MODE"

Download and scan with AVG Anti-Spyware
1. After download, double click on the file to launch the install process.
2. Choose a language, click "OK" and then click "Next".
3. Read the "License Agreement" and click "I Agree".
4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
8. Go to Start > Run and type: services.msc

* Press "OK".
* Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
* When you find the guard service, double-click on it.
* In the Properties Window > General Tab that opens, click the "Stop" button.
* From the drop-down menu next to "Startup Type", click on "Manual".
* Now click "Apply", then "OK" and close the Services window.

9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message". If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from HERE .

Once the updates are installed do the following:
1. Click on the "Scanner" button and choose the "Settings" tab.

* Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
* Under "How to Scan?" check all (default).
* Under "Possibly unwanted software" check all (default).
* Under "What to Scan?" make sure "Scan every file" is selected (default).
* Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".

2. Click the "Scan" tab to return to scanning options.
3. Click "Complete System Scan" to start.
4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

IMPORTANT! Do not save the report before you have clicked the "Apply all actions button". If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button?

5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
6. Exit AVG Anti-Spyware when done and submit the log report in your next response.

Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

Safe Mode:


Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.

Now try running this scanner. Thanks.

__________________
Stalking and killing Spyware

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