Suspect myself of Spam

I received a bounced email message twice this week.

My ISP gives me the email address hub-uk@supanet.com.

This is the email message I received:

The email address enquiries@cookingholidays.co.uk is one of mine as well.

Is this just a coincidence or is my computer sending out Spam and if so what do I do about it?

Please run the following 'READ FIRST Procedures' and post a HijackThis LOG when later requested:
Read This First - IMPORTANT Instructions


We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.




Download and install AVG Anti-Spyware 7.5 (AVG AS - formally known as Ewido anti-spyware 4.0 - uninstall any previous version first).

• Click the Download BUTTON. On the next page click the Download now BUTTON.
• Save and then install (Run) from the save location.
  
• Open/Run AVG Anti-Spyware
  
• Wait a few moments and AVG Anti-Spyware should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:
  
  
  Quote:

  Click on the Update now LINK at the top of the window Click on the Start update button Wait for the update to download and install

• This is very important to get the LATEST updates.
  
• Click on the Status ICON
  • Under "Your computers Security"
    Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
• Click on the Scanner ICON at the top of the window
  
• Click on the Settings tab then select Recommended Actions and choose Quarantine
• When updating has finished. Close AVG Anti-Spyware.

We will be using this tool in a later step.




Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

______________________________


Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware , and run a full scan:

• Click on the default Status ICON and select the Scan now LINK.
  
  OR
  
  
• Click on the Scanner ICON . Select the Scan TAB.
  
  
  • Select Complete System Scan. AVG Anti-Spyware will now begin to scan your system.

• If AVG Anti-Spyware finds anything it will list them in the Preview WINDOW:
  • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
  • Select Apply all actions at the bottom of the window (and the items found will be quarantined – and recoverable, if any items are needed back).
  
  
• When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
• Copy and paste the AVG Anti-Spyware scan results into your next post.
• Close AVG Anti-Spyware.

REBOOT and Post your latest HijackThis log. And, let us know how your PC is now behaving – any changes in behavior.

__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|

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ASAP: promoting a high standard and quality of security support no matter where you seek help.

I purchased a full copy of AVG Anti Virus some time ago. Is the Anti Spyware an additional piece of software and should I purchase a full copy to go with the other product?

Sorry another question?

Am I supposed to do everything listed on this page? I have downloaded some of these programmes before. Do I need to download them again?

Further to my previous question I have downloaded the AVG Anti spyware.

Yes, it is an additional well regarded tool for which you may significantly appreciate its real-time protection features. Suggest you just try the tool first.

I run the free version (initial trial has real-time protection - then no continuing real-time features) but have not purchased it since I rarely find malware on my PC that AVG AS would have been needed for (that is my need criteria). It is particularly strong against trojans for which most antivirus tools are lacking.

__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|

__
ASAP: promoting a high standard and quality of security support no matter where you seek help.