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CID Popup problems (RESOLVED)

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Spyware, Adware, Viruses and HijackThis Logs
  #1 (permalink)  
Old 10-03-2007, 11:20 AM
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Join Date: Mar 2007
Posts: 3
iccyboo Is a beginner here at D-A-L
CID Popup problems (RESOLVED)

Hello guys, I seem to have some Malware on my PC. Everytime I go into IE, I get a pop up with a CID on the front of it. Really annoying. Looking at the other logs, in here, I've run the hijackthis.exe and here is the log.

I would appreciate your help.

Thanks

Iccyboo

Logfile of HijackThis v1.99.1
Scan saved at 01:19:37, on 10/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CCleaner\ccleaner.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE Philips SPC 300NC PC Camera
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe"
O4 - HKLM\..\Run: [USRobotics USB Internet Mini Phone] "C:\Program Files\U.S. Robotics\USB Internet Mini Phone\USRobotics USB Internet Mini Phone.exe"
O4 - HKLM\..\Run: [USRobotics USB Internet Mini Phone Control Panel] "C:\Program Files\U.S. Robotics\USB Internet Mini Phone\USB Internet Mini Phone UI.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [build beep byte bird] C:\Documents and Settings\All Users\Application Data\Cast cash build beep\Phone else.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe -s
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: TrayMin300.exe.lnk = ?
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZU
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?fd462d2376d142cd987720aac4ac7b91
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?fd462d2376d142cd987720aac4ac7b91
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {04CC2CE2-BBC4-43B6-96D6-E1C3E0BA120F} (HMVDownloader Control) - https://www.hmvdigital.com/HMV.Digit...Downloader.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...up1.0.0.15.cab
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n019p/EN/install/gtdownlr.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by113fd.bay113.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1147466289890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1163792880546
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.gamehouse.com/games/mjolauncher.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/W...gPublisher.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab53083.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15023/CTPID.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = isscorp.isma.co.uk
O17 - HKLM\Software\..\Telephony: DomainName = isscorp.isma.co.uk
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = isscorp.isma.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = isscorp.isma.co.uk
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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  #2 (permalink)  
Old 11-03-2007, 09:24 PM
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Re: CID Popup problems

Let's get an unistall list before we begin.
  1. Let's get an Uninstall List from HijackThis:
    • Open HijackThis, click Config, click Misc Tools
    • Click "Open Uninstall Manager"
    • Click "Save List" (generates uninstall_list.txt)
    • Click Save, copy and paste the results in your next post.
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  #3 (permalink)  
Old 12-03-2007, 11:40 PM
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iccyboo Is a beginner here at D-A-L
Re: CID Popup problems

Thanks, heres the uninstall log.

Acoustica MP3 Audio Mixer
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.8
A-one DVD Ripper 4.2
Apple Software Update
ArcSoft PhotoStudio 5
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Control Panel
ATI Display Driver
BitTorrent 5.0.6
Broadcom Gigabit Integrated Controller
BUM
CA Anti-Spam
Canon CanoScan Toolbox 4.1
CCleaner (remove only)
Cisco Systems VPN Client 4.0.4 (Rel)
Creative Jukebox Driver
Creative MediaSource
Creative Removable Disk Manager
Creative System Information
Creative Zen
Cucusoft MPEG/MOV/RM/DivX/AVI to DVD/VCD/SVCD Creator Pro 7.07
Dell ResourceCD
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DVD Audio Ripper 4
DVD Shrink 3.1.4
DVDFab Decrypter 3.0.3.5
EPSON Attach To Email
EPSON Easy Photo Print
EPSON File Manager
EPSON Print CD
EPSON Printer Software
EPSON Scan Assistant
EPSON Web-To-Page
ESPR220 User's Guide
Football Manager 2006
Google Desktop Search
Google Toolbar for Internet Explorer
Half-Life(R) 2
HijackThis 1.99.1
Hotfix for Windows XP (KB915865)
ICMA TrueType Logo
IQ Test Trainer 1.1
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Jewel of Atlantis
Last.fm 1.1.3.0
LEGO Star Wars Demo Disc
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Mozilla Firefox (2.0.0.2)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
Musicmatch® Jukebox
Nero 7 Premium
OmniPage SE
OpenMG Limited Patch 4.1-05-13-31-01
OpenMG Secure Module 4.1.00
Philips SPC 300NC PC Camera
Philips VLounge
PIF DESIGNER
Presto! PageManager 6
QuickTime
RegistryFix v6.1
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Self-help Subliminals
SIPPS
Skype 2.5
SonicStage 3.0
Sophos Anti-Virus
Sophos AutoUpdate
Sound Blaster Live! 24-bit
SoundMAX
SpaceSearcher version 1.03
Steam(TM)
Subliminal Message Flash 2.1
Tabbed Browsing (Windows Live Toolbar)
TaxCalc 2006
TextPad 4.7
The Battle for Middle-earth (tm) II
Uniblue SpeedUpMyPC
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB931836)
USRobotics USB Internet Mini Phone version 3.3.9.12
VersionTracker Pro for Windows
Viewpoint Media Player
whufc crest screensaver
Windows Defender
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
WinZip
XviD MPEG-4 Codec
ZoneAlarm Pro
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  #4 (permalink)  
Old 13-03-2007, 03:13 AM
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Re: CID Popup problems

OK. Let's see what we can do.

You may want to print out these instructions as you will not be able to access them online during part of the fix.
  1. Display Hidden Files Please set your system to show
    all files; please see here if you're unsure how to do this.
  2. Please Download NoLop to your desktop from one of the links below...
    Link 1
    Link 2
    Link 3
    • First close any other programs you have running as this will require a reboot
    • Double click NoLop.exe to run it
    • Now click the button labelled "Search and Destroy"
      <<your computer will now be scanned for infected files>>
    • When scanning is finished you will be prompted to reboot only if infected, Click OK
    • Now click the "REBOOT" Button.
    • A Message should popup from NoLop. If not, double click the program again and it will finish Please
    --If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder then rerun the program.
  3. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below being careful to get only these:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [build beep byte bird] C:\Documents and Settings\All Users\Application Data\Cast cash build beep\Phone else.exe
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...rch.jhtml?p=ZU
    O16 - DPF: {04CC2CE2-BBC4-43B6-96D6-E1C3E0BA120F} (HMVDownloader Control) - https://www.hmvdigital.com/HMV.Digit...Downloader.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...up1.0.0.15.cab
    O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n019p/EN/install/gtdownlr.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab

    Now close all windows other than HiJackThis, then click Fix Checked. Exit Hijack This.
  4. Reboot into safe mode.
    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
  5. Delete Files/Folders
    Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

    C:\Documents and Settings\All Users\Application Data\Cast cash build beep

  6. After that, Reboot.
  7. Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only
    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.
  8. Please download, install, update and scan your system with the free version of AVG Anti-Spyware Scanner: AVG Anti-Spyware 7.5
    • Download the AVG Anti-Spyware Scanner installer to your Desktop. Find the icon on your desktop and double click on it to install.
    • Let AVG Anti-Spyware Scanner open once it is installed.
    • The first thing you need to do is update the detection definition files.
    • From the main AVG Anti-Spyware screen, click on UPDATE in the top menu, then click the Start Update link.
    • After the update finishes (the status bar near the top will inform you of progress), click on the Scanner button in the top menu, then click on the Settings tab.
    • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    • Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
    • Click on the Scan tab. Then click on Complete System Scan. This scan will take a while, please be patient.
    • Once the scan is complete, you will be prompted if any items are found that need attention. Select Apply all actions. This will take a moment or two.
    • When AVG Anti-Spyware Scanner reports All Actions Have been Applied you can close AVG Anti-Spyware Scanner. The report was automatically saved if the settings were set as instructed. The report will be located at C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  9. Please re-open HiJackThis and scan and save a new log file.
  10. Post Logs
    • AVG AS Results
    • New Hijack This Log
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Reply With Quote
  #5 (permalink)  
Old 14-03-2007, 07:45 AM
Newbie
D-A-L Newbie
 
Join Date: Mar 2007
Posts: 3
iccyboo Is a beginner here at D-A-L
Re: CID Popup problems

Thank you very much that's done the trick. Here are the logs as requested.

Logfile of HijackThis v1.99.1
Scan saved at 06:43:52, on 14/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\VM_STI.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IE.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe
C:\Program Files\U.S. Robotics\USB Internet Mini Phone\USRobotics USB Internet Mini Phone.exe
C:\Program Files\U.S. Robotics\USB Internet Mini Phone\USB Internet Mini Phone UI.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Philips\SPC 300NC PC Camera\TrayMin300.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\BitTorrent\bittorrent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hjt\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE Philips SPC 300NC PC Camera
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IE.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spam\QSP-5.0.419.0\QOELoader.exe"
O4 - HKLM\..\Run: [USRobotics USB Internet Mini Phone] "C:\Program Files\U.S. Robotics\USB Internet Mini Phone\USRobotics USB Internet Mini Phone.exe"
O4 - HKLM\..\Run: [USRobotics USB Internet Mini Phone Control Panel] "C:\Program Files\U.S. Robotics\USB Internet Mini Phone\USB Internet Mini Phone UI.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [Uniblue SpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\SpeedUpMyPC.exe -s
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AutoUpdate Monitor.lnk = C:\Program Files\Sophos\AutoUpdate\ALMon.exe
O4 - Global Startup: TrayMin300.exe.lnk = ?
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?fd462d2376d142cd987720aac4ac7b91
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?fd462d2376d142cd987720aac4ac7b91
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/acti..._v1-0-3-48.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by113fd.bay113.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1147466289890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1163792880546
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://www.gamehouse.com/games/mjolauncher.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/W...gPublisher.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab53083.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15023/CTPID.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = isscorp.isma.co.uk
O17 - HKLM\Software\..\Telephony: DomainName = isscorp.isma.co.uk
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = isscorp.isma.co.uk
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = isscorp.isma.co.uk
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: spkrmon - Unknown owner - C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe



---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 06:38:16 14/03/2007

+ Scan result:



C:\Documents and Settings\liz\Local Settings\Temp\UDC6_0001_D19M1908\installer.exe -> Adware.Drop : No action taken.
C:\Program Files\DVDFab Decrypter 3\DVDFabDecrypter.exe -> Backdoor.DSNX.05.a : No action taken.
:mozilla.172:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.173:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.242:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.346:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.2o7 : No action taken.
:mozilla.217:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.218:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.219:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.220:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.221:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adrevolver : No action taken.
:mozilla.52:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adtech : No action taken.
:mozilla.55:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adtech : No action taken.
:mozilla.93:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.95:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.96:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.97:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.98:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Advertising : No action taken.
:mozilla.155:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Adviva : No action taken.
:mozilla.19:C:\Documents and Settings\dad\Application Data\Mozilla\Firefox\Profiles\xi0exrxb.default\coo kies.txt -> TrackingCookie.Atdmt : No action taken.
:mozilla.99:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Atdmt : No action taken.
:mozilla.256:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.257:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.258:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Casalemedia : No action taken.
:mozilla.688:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Casinotropez : No action taken.
:mozilla.28:C:\Documents and Settings\dad\Application Data\Mozilla\Firefox\Profiles\xi0exrxb.default\coo kies.txt -> TrackingCookie.Doubleclick : No action taken.
:mozilla.69:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Doubleclick : No action taken.
:mozilla.162:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.164:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.165:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.226:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.227:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.228:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.271:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.272:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.273:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.276:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.277:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Esomniture : No action taken.
:mozilla.715:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Etracker : No action taken.
:mozilla.274:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Euroclick : No action taken.
:mozilla.259:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.260:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Fastclick : No action taken.
:mozilla.119:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.146:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.199:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.209:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.231:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.241:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Googleadservices : No action taken.
:mozilla.139:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.140:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.142:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.186:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.236:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.376:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Hitbox : No action taken.
:mozilla.371:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Liveperson : No action taken.
:mozilla.372:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Liveperson : No action taken.
:mozilla.373:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Liveperson : No action taken.
:mozilla.114:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Mediaplex : No action taken.
:mozilla.360:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Onestat : No action taken.
:mozilla.361:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Onestat : No action taken.
:mozilla.10:C:\Documents and Settings\dad\Application Data\Mozilla\Firefox\Profiles\xi0exrxb.default\coo kies.txt -> TrackingCookie.Questionmarket : No action taken.
:mozilla.11:C:\Documents and Settings\dad\Application Data\Mozilla\Firefox\Profiles\xi0exrxb.default\coo kies.txt -> TrackingCookie.Questionmarket : No action taken.
:mozilla.12:C:\Documents and Settings\dad\Application Data\Mozilla\Firefox\Profiles\xi0exrxb.default\coo kies.txt -> TrackingCookie.Questionmarket : No action taken.
:mozilla.182:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Realmedia : No action taken.
:mozilla.183:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Realmedia : No action taken.
:mozilla.70:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.71:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.72:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.73:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.74:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.75:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.76:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.77:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.78:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Revsci : No action taken.
:mozilla.290:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.291:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.292:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.293:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.294:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.295:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Serving-sys : No action taken.
:mozilla.148:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.150:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.174:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.175:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.246:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.788:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.828:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.901:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.902:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.903:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.904:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.959:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Sitestat : No action taken.
:mozilla.907:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Starware : No action taken.
:mozilla.213:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Tradedoubler : No action taken.
:mozilla.214:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Tradedoubler : No action taken.
:mozilla.215:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Tradedoubler : No action taken.
:mozilla.216:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Tradedoubler : No action taken.
:mozilla.18:C:\Documents and Settings\dad\Application Data\Mozilla\Firefox\Profiles\xi0exrxb.default\coo kies.txt -> TrackingCookie.Tribalfusion : No action taken.
:mozilla.229:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Tribalfusion : No action taken.
:mozilla.787:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Web-stat : No action taken.
:mozilla.820:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Web-stat : No action taken.
:mozilla.821:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Web-stat : No action taken.
:mozilla.822:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Web-stat : No action taken.
:mozilla.841:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Weborama : No action taken.
:mozilla.296:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Webtrendslive : No action taken.
:mozilla.298:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Webtrendslive : No action taken.
:mozilla.393:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yadro : No action taken.
:mozilla.10:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.11:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.12:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.18:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.26:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.6:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.7:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.8:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.
:mozilla.9:C:\Documents and Settings\liz\Application Data\Mozilla\Firefox\Profiles\zo3eoikr.default\coo kies.txt -> TrackingCookie.Yieldmanager : No action taken.


::Report end

Once again thanks for your time and effort, it is very much appreciated.

Ian
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Old 15-03-2007, 12:33 AM
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Re: CID Popup problems

That log looks good. Good job.

Since there are no more problems, you're good to go.

Congratulations. Your system is clean of Malware.

Below is my standard closing speech. You may already have some of these programs and/or performed some of these steps. Use what you can and skip the rest.
  1. Please re-hide hidden files. (If applicable)
    Follow the directions you used earlier to show hidden files and undo the changes you made so that hidden files are actually hidden once again.
  2. Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only
    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.
  3. Create New Restore Point and Delete Old Restore Points.
    Step #1 - Create a New Restore Point

    Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.

    Step #2 - Flush All Previous Points

    Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point.
  4. Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
    • SpywareBlaster to help prevent spyware from installing in the first place.
    • SpywareGuard to catch and block spyware before it can execute.
    • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
  5. You should also have a good firewall. Here are 2 free ones available for personal use:
    • If you already have a software firewall, you can skip this step.
  6. You should also have a good Anti-Virus (these are also free for personal use):It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
  7. To keep your operating system up to date you should do a windows update monthly. Here's the link:
  8. And to keep your system clean, run these free malware scanners weekly,and be aware of what emails you open and websites you visit.
  9. To learn more about how to protect yourself while on the internet read this article by Tony Klein: So how did I get infected in the first place?
Safe Surfing!

:P
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