cant run spybot or adware, heres hijack log

My computer doesnt freeze when I try to scan for spyware it just TURNS OFF! Now on top of that it tells me that another copy of windows xp setup is running and putting in the disc does nothing to help it.

Logfile of HijackThis v1.99.1
Scan saved at 1:39:34 PM, on 4/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\WINDOWS\system32\hkqiwj.exe
C:\windows\rsp.exe
C:\windows\rsp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Flock\flock\flock.exe
C:\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\PROGRA~1\FlashGet\getflash.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - C:\Program Files\Styler\TB\StylerTB.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM95\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [HP Toolbox] C:\WINDOWS\system32\hkqiwj.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Styler.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: AudioDeck.lnk = C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://www.mathxl.com/applets/PearsonInstallAsst.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/DeltaCVX.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E9CE3783-8B4C-45F6-881C-A70B156F59AC}: NameServer = 24.159.193.40,68.115.71.53
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - Unknown owner - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: MSN Auto-Update Util (MSNAuto-IT) - Unknown owner - C:\WINDOWS\system32\msnins.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - Unknown owner - C:\PROGRA~1\ATIMUL~1\RemCtrl\x10nets.exe (file missing)

HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here



Submit the following file (copy&paste in the input BOX) to VirusTotal for their immediate evaluation and feedback. Post those results in your next reply:

C:\windows\rsp.exe




Alternatively, if your issues are only recent, you could try the following:

Your best option may be to try a system restore point (if available) to a date before any known problems or before you started performing any recent fixes?

Click on Start>All Programs>Accessories>System Tools>System Restore.

Check Restore my computer to an earlier date> Click Next.

Choose the date before you performed any recent fixes and click Next and Next again.

POst a revised HijackThis LOG.

__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|

__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

a lot of red here...
thought it would be good to note that when I browsed for C:\windows\rsp.exe my computer magically restarted itself.
anyways the results...

AhnLab-V3 2007.4.5.0 04.06.2007 no virus found
AntiVir 7.3.1.48 04.06.2007 BDS/Hupigon.ekr.37
Authentium 4.93.8 04.06.2007 no virus found
Avast 4.7.936.0 04.05.2007 no virus found
AVG 7.5.0.447 04.05.2007 BackDoor.Generic5.HLG
BitDefender 7.2 04.06.2007 Backdoor.Hupigon.AZI
CAT-QuickHeal 9.00 04.05.2007 (Suspicious) - DNAScan
ClamAV devel-20070312 04.06.2007 Trojan.Hupigon-1871
DrWeb 4.33 04.06.2007 no virus found
eSafe 7.0.15.0 04.06.2007 Win32.Hupigon.ekr
eTrust-Vet 30.7.3546 04.06.2007 no virus found
Ewido 4.0 04.06.2007 Backdoor.Hupigon.ekr
FileAdvisor 1 04.06.2007 Not analyzed yet
Fortinet 2.85.0.0 04.06.2007 W32/Hupigon.EKR!tr.bdr
F-Prot 4.3.1.45 04.04.2007 no virus found
F-Secure 6.70.13030.0 04.06.2007 Trojan-PSW.Win32.Nilage.bcd
Ikarus T3.1.1.3 04.06.2007 Trojan-PWS.Win32.Nilage.bcd
Kaspersky 4.0.2.24 04.06.2007 Trojan-PSW.Win32.Nilage.bcd
McAfee 5002 04.05.2007 PWS-Lineage
Microsoft 1.2405 04.06.2007 no virus found
NOD32v2 2171 04.06.2007 a variant of Win32/TrojanProxy.Agent.FB
Norman 5.80.02 04.05.2007 W32/Hupigon.AKBW
Panda 9.0.0.4 04.06.2007 Bck/Hupigon.JXI
Prevx1 V2 04.06.2007 Dropper.Payload
Sophos 4.16.0 04.06.2007 no virus found
Sunbelt 2.2.907.0 04.03.2007 Backdoor.Win32.Hupigon.ekr
Symantec 10 04.06.2007 no virus found
TheHacker 6.1.6.085 04.04.2007 Backdoor/Hupigon.ekr
VBA32 3.11.3 04.04.2007 Backdoor.Win32.Hupigon.ekr
VirusBuster 4.3.7:9 04.06.2007 Trojan.PWS.Nilage.AAD
Webwasher-Gateway 6.0.1 04.06.2007 Trojan.Hupigon.ekr.37

There is no current success information on removing rsp.exe. And, currently, it is likely that your PC would reboot before much progress could be made with any current scanning or removal tool (from any VirusTotal engine candidates).

I did notice two (2) running instances of it in 'running processes' (hijackthis log) - not a good sign. The few attempts that I reviewed at removal all failed - seems to be an unknown/currently undetectable protection and/or reinfection mechanism in place. Can you 'end process' in 'Task Manager' (Ctrl+Alt+Delete) on all running instances of rsp.exe or does it simply reinstate itself or deny access? Need to know this.


Given the above issues it would be much simpler and advisable to revert to previous 'restore point', if available (that suggestion already made in my last post).

__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|

__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

there were two instances running and both were able to be terminated without any apparent troubles, it's been five minutes and hasn't reinstated itself

Download 'Killbox' to your desktop:
http://www.bleepingcomputer.com/files/killbox.php

The intention here is to create a neutralized dummy of the offending file - and, hopefully the controlling processes won't notice:

• Run Killbox
• In the 'Full Path of File to Delete' paste:
  C:\windows\rsp.exe
• Tick 'Replace on Reboot' and then click the exit button.

REBOOT.



Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.

• Install AVG Anti-Spyware by double clicking the installer.
• Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
• On the main screen under Your Computer's security.
  • Click on Change state next to Resident shield. It should now change to inactive.
  • Click on Change state next to Automatic updates. It should now change to inactive.
  • Next to the words Last Update, click on Update now. (You will need an active internet connection to perform this)
  • Wait until you see the Update successful message.
  • Click on Scanner on the toolbar at top of this screen.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Close AVG Anti-Spyware without running yet.

Now disable (turn off AVG Anti-Spyware)

• Right-click the AVG Anti-Spyware Tray Icon (Bottom right corner of computer screen near clock) and uncheck Start with Windows.
• Right-click the AVG Anti-Spyware Tray Icon again and select Exit. Confirm by clicking Yes.

If you are having problems with the updater, you can use this link to manually update AVG Anti-Spyware.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.

• If the computer is running, shut down Windows, and then turn off the power.
• Wait 30 seconds, and then turn the computer on.
• Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
• Ensure that the Safe Mode option is selected.
• Press Enter. The computer then begins to start in Safe mode.
• Login on your usual account.

______________________________


Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
Note: If AVG Anti-Spyware screen does not fit your monitor screen Hold down the Alt button on keyboard then tap spacebar, menu should pop up then choose maximize. AVG Anti-Spyware screen should now fit to the screen a lot better.

• Click on the Scan tab.
• Click on Complete System Scan to start the scan process.
• Let the program scan the machine.
• When the scan has finished, follow the instructions below.

IMPORTANT : Don't click on the "Save Scan Report" button before you hit the "Apply all Actions" button.

• Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
• At the bottom of the window click on the Apply all Actions button.(3)

• When done, click the Save Scan Report button. (4)
  • Click the Save Report as button.
  • Save the report to your Desktop. I will need you to post this in your next reply.
• Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

Reboot in Normal Mode.

__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|

__
ASAP: promoting a high standard and quality of security support no matter where you seek help.