explorer runtime error

gazza1988 · #1 (**permalink**) 25-06-2007, 10:33 PM

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Windows\explorer.exe

The application has requested the runtime to terminate it in an unusual way

this only happens whenever i try to access "my videos" but i searched the forums, and part of the responses i saw was to run ad-aware scan (searched using the options in the "read this first" sticky). i also did a spybot scan to no avail, the 3rd was to post a hijack this log to see if its clear and if so to post in the xp forum (which i will do if i get a clear log, or a lo that has errors but doesnt fix the problem

here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 21:32:28, on 25/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IA.EXE
C:\Documents and Settings\Gavin\Application Data\Microsoft\Internet Explorer\Quick Launch\utorrent.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Documents and Settings\Gavin\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.h...=DTP&M=GM5046B
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pcpitstop.com/default.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.h...=DTP&M=GM5046B
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [EPSON Stylus Photo R220 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA IA.EXE /P30 "EPSON Stylus Photo R220 Series" /O6 "USB001" /M "Stylus Photo R220"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [µTorrent] "C:\Documents and Settings\Gavin\Application Data\Microsoft\Internet Explorer\Quick Launch\utorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Bandwidth Meter.lnk = C:\Program Files\Wizard Software\Bandwidth Meter\BandMeter.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1172914079108
O17 - HKLM\System\CCS\Services\Tcpip\..\{C393F007-0E03-4174-9CA0-A5CC6A5F0851}: NameServer = 194.168.4.100,194.168.8.100
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 6751 bytes

Neal · #2 (**permalink**) 28-06-2007, 08:03 PM

Welcome,

1. Download this file - COMBOFIX
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Post a new hijackthis log also please.

gazza1988 · #3 (**permalink**) 28-06-2007, 08:56 PM

"Gavin" - 2007-06-28 19:38:54 - ComboFix 07-06-27.7 - Service Pack 2 NTFS

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

-------\nm

((((((((((((((((((((((((( Files Created from 2007-05-28 to 2007-06-28 )))))))))))))))))))))))))))))))

2007-06-28 19:28 49,152 --a------ C:\WINDOWS\nircmd.exe
2007-06-25 20:28 <DIR> d-------- C:\Program Files\Lavasoft
2007-06-25 20:28 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-06-25 20:03 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
2007-06-23 09:02 448,512 --a------ C:\WINDOWS\system32\avformat-50.dll
2007-06-23 09:02 3,345,408 --a------ C:\WINDOWS\system32\avcodec-51.dll
2007-06-23 09:02 19,968 --a------ C:\WINDOWS\system32\avutil-49.dll
2007-06-23 09:02 <DIR> d-------- C:\Program Files\Eltima Software
2007-06-23 09:02 <DIR> d-------- C:\Program Files\Common Files\Eltima Shared
2007-06-23 09:02 <DIR> d-------- C:\DOCUME~1\Gavin\APPLIC~1\Eltima Software
2007-06-18 19:44 3,968 --a------ C:\WINDOWS\system32\drivers\AvgArCln.sys
2007-06-11 18:56 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-06-11 18:44 <DIR> d-------- C:\Program Files\Sunbelt Software
2007-06-10 08:45 136 --a------ C:\Program Files\BMonitor.dll
2007-06-10 08:44 <DIR> d-------- C:\Program Files\Wizard Software
2007-06-09 21:43 <DIR> d-------- C:\Program Files\PCPitstop
2007-06-09 18:54 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Diskeeper Corporation
2007-06-04 15:18 9,344 --a------ C:\WINDOWS\system32\drivers\NSDriver.sys
2007-06-04 15:17 8,320 --a------ C:\WINDOWS\system32\drivers\AWRTRD.sys
2007-06-04 15:14 6,272 --a------ C:\WINDOWS\system32\drivers\AWRTPD.sys
2007-05-29 19:31 <DIR> d-------- C:\Program Files\FlashFXP

(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))

2007-06-28 16:11:49 -------- d-----w C:\DOCUME~1\Gavin\APPLIC~1\uTorrent
2007-06-17 21:47:44 -------- d-----w C:\Program Files\Nero
2007-06-17 21:47:32 -------- d-----w C:\Program Files\Common Files\Ahead
2007-06-17 21:47:02 -------- d-----w C:\Program Files\DOBLON
2007-06-17 18:39:53 -------- d-----w C:\DOCUME~1\Gavin\APPLIC~1\dvdcss
2007-06-11 17:41:50 -------- d-----w C:\Program Files\Kaspersky Lab
2007-06-07 18:04:28 359,808 ----a-w C:\WINDOWS\system32\drivers\TCPIP.SYS
2007-05-27 13:09:02 -------- d-----w C:\Program Files\MSXML 6.0
2007-05-26 12:31:31 1,118 ----a-w C:\WINDOWS\checkip.dat
2007-05-17 07:42:55 -------- d-----w C:\Program Files\ImgBurn
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-05-14 19:41:12 -------- d-----w C:\Program Files\Hide The IP
2007-05-05 19:13:52 -------- d-----w C:\Program Files\SPMT
2007-04-29 14:45:04 -------- d-----w C:\Program Files\FM Modifier 2.1
2007-04-25 14

15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-16 21:47:36 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-04-16 21:45:54 1,710,936 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-04-16 21:45:48 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-04-16 21:45:42 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-04-16 21:45:36 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-04-16 21:45:28 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-04-16 21:45:20 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-04-16 21:45:20 43,352 ----a-w C:\WINDOWS\system32\wups2.dll
2007-04-16 21:44:20 271,224 ----a-w C:\WINDOWS\system32\mucltui.dll
2007-04-16 21:44:18 208,248 ----a-w C:\WINDOWS\system32\muweb.dll
2007-04-13 14:19:52 7,680 ----a-w C:\WINDOWS\system32\lsdelete.exe
2007-04-01 16:55:30 108,144 ----a-w C:\WINDOWS\system32\CmdLineExt.dll

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Browser Helper Objects]
{53707962-6F74-2D53-2644-206D7942484F}=C:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2005-05-31 01:04]
{CA6319C0-31B7-401E-A518-A07C3DB8F777}=c:\windows\system32\BAE.dll [2006-01-31 11:54]
{E5A1691B-D188-4419-AD02-90002030B8EE}=C:\PROGRA~1\FlashFXP\IEFlash.dll [2006-03-31 22:27]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"readericon"="C:\Program Files\Digital Media Reader\readericon45G.exe" [2005-12-09 18:44]
"CHotkey"="zHotkey.exe" [2004-12-08 17:57 C:\WINDOWS\zHotkey.exe]
"Reminder"="%WINDIR%\Creator\Remind_XP.exe" []
"Recguard"="%WINDIR%\SMINST\RECGUARD.EXE" []
"RTHDCPL"="RTHDCPL.EXE" [2006-09-05 20:44 C:\WINDOWS\RTHDCPL.exe]
"nwiz"="nwiz.exe" [2006-01-04 09:28 C:\WINDOWS\system32\nwiz.exe]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-06-11 18:42]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-01-04 09:28]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"µTorrent"="C:\Documents and Settings\Gavin\Application Data\Microsoft\Internet Explorer\Quick Launch\utorrent.exe" [2007-02-15 07:34]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 20:00]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [2006-10-18 21:05]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\R oyale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale. theme

[HKEY_LOCAL_MACHINE\system\currentcontrolset\contro l\safeboot\minimal\aawservice]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BigFix.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\BigFix.lnk
backup=C:\WINDOWS\pss\BigFix.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
ALCMTR.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AlwaysReady Power Message APP]
ARPWRMSG.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
"C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DAEMON Tools]
"C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DiskeeperSystray]
"C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
C:\WINDOWS\ehome\ehtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Power2GoExpress]
NA

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Transcode360]
C:\Program Files\Transcode360\Transcode360Tray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"NBService"=3 (0x3)
"Diskeeper"=2 (0x2)
"BlueSoleil Hid Service"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
QWAVE QWAVE
tapisrv Tapisrv

[HKEY_CURRENT_USER\software\microsoft\windows\curre ntversion\explorer\mountpoints2\{2ea19aaf-4ae2-11db-9473-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe folder.htt 480 480

HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\KB910393
rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\INF\EasyCDBlock.inf,PerUserInstall

HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{407408d4-94ed-4d86-ab69-a7f649d112ee}
%SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection QuickLaunchShortcut 640 %systemroot%\inf\mcdftreg.inf

************************************************** ************************

catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-06-28 19:49:59
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************

Completion time: 2007-06-28 19:51:03 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-06-28 19:51

--- E O F ---

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 19:55:43, on 28/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Documents and Settings\Gavin\Application Data\Microsoft\Internet Explorer\Quick Launch\utorrent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Gavin\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pcpitstop.com/default.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [µTorrent] "C:\Documents and Settings\Gavin\Application Data\Microsoft\Internet Explorer\Quick Launch\utorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Bandwidth Meter.lnk = C:\Program Files\Wizard Software\Bandwidth Meter\BandMeter.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1172914079108
O17 - HKLM\System\CCS\Services\Tcpip\..\{C393F007-0E03-4174-9CA0-A5CC6A5F0851}: NameServer = 194.168.4.100,194.168.8.100
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 6080 bytes

Neal · #4 (**permalink**) 29-06-2007, 08:49 PM

Run hijackthis and click on system scan button and put check next to this:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank unless you set this yourself

Nothing open but hijackthis and click fix checked.

Reboot if fixed

Nothing is showing up to cause that problem, maybe a problem else where other then virus related and XP Help forum is where you should be but we will do a couple more scans just in case.

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

* Doubleclick the drweb-cureit.exe file and Allow to run the express scan
* This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
* Once the short scan has finished, mark the drives that you want to scan.
* Select all drives. A red dot shows which drives have been chosen.
* Click the green arrow at the right, and the scan will start.
* Click 'Yes to all' if it asks if you want to cure/move the file.
* When the scan has finished, look if you can click next icon next to the files found:

* If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:

This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
* After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
* Save the report to your desktop. The report will be called DrWeb.csv
* Close Dr.Web Cureit.
* Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, post the contents of the log from Dr.Web you saved previously in your next reply. You can use Notepad to open the DrWeb.cvs report.

New HJT log also please.

gazza1988 · #5 (**permalink**) 07-07-2007, 06:28 PM

i apologise for the lateness,

dr web report

SetupDTSB.exe;C:\Program Files\DAEMON Tools;Adware.SaveNow;Incurable.Moved.;
FT3.exe;C:\Program Files\Driving Test Success 2005-2006;Probably DLOADER.Trojan;Incurable.Moved.;

hjthis log

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 18:27:02, on 07/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\RTHDCPL.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Gavin\Desktop\HiJackThis_v2.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pcpitstop.com/default.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [readericon] C:\Program Files\Digital Media Reader\readericon45G.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [µTorrent] "C:\Documents and Settings\Gavin\Application Data\Microsoft\Internet Explorer\Quick Launch\utorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Bandwidth Meter.lnk = C:\Program Files\Wizard Software\Bandwidth Meter\BandMeter.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1172914079108
O17 - HKLM\System\CCS\Services\Tcpip\..\{C393F007-0E03-4174-9CA0-A5CC6A5F0851}: NameServer = 194.168.4.100,194.168.8.100
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS

--
End of file - 5951 bytes

Neal · #6 (**permalink**) 07-07-2007, 10:43 PM

Have you still got error message?

If so can you post what the error says if different from

explorer runtime error

gazza1988 · #7 (**permalink**) 07-07-2007, 10:53 PM

it is still there and doing the same stuff,

should i open a new thread in the xp forum (i have media center edition does that matter?)

Neal · #8 (**permalink**) 08-07-2007, 06:33 PM

Have you installed anything new recently?

Go to next site:
http://www.virustotal.com/en/indexf.html
On top you'll find 'Browse'
Click the browse button and browse to next file:

C:\WINDOWS\checkip.dat

Click open.
Then click the 'Send' button next to it.
This will scan the file. Please be patient.
Once scanned, copy and paste the results as well in your next reply.

If that one is to busy here is another option:

http://virusscan.jotti.org

And

http://www.kaspersky.com/scanforvirus.html

I just noticed you are useing a beta version of hijackthis so in my signature is a link to hijackthis 1.99.1 please post a log from that version and if nothing is different then we can send you off to xphelp forum.