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Urgent! Can anyone tell me what is happening to my computer?!?!

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Old 26-06-2007, 11:40 AM
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Urgent! Can anyone tell me what is happening to my computer?!?!

My computer is functioning weirdly these weeks. When I shut down it will automatically restart by itself and the only way for me to switch the computer off is by hibernating. And I brought my computer for service and the service center did not solve my problem and instead I take back and I shut down it appear BLUE SCREEN and I have to force shut down. Can anyone tell me what I can do to solve the problems and hopefully without reformatting my computer.. Greatly thanks!!
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Old 26-06-2007, 10:45 PM
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Re: Urgent! Can anyone tell me what is happening to my computer?!?!

Quote:
BLUE SCREEN
Often, a blue screen should indicate an error name (with underscore characters) such as:
ERROR_NAME_TEXT


Only with such information is it then possible to assess what issues may be at play here. Often, a 'blue screen' issue can be very difficult to determine a specific cause (amongst many possibilities) that may or may not then be easily addressable.


Accordingly,
Your best option may be to try a system restore point (if available) to a date before any known problems or before you started performing any recent fixes?

Click on Start>All Programs>Accessories>System Tools>System Restore.

Check Restore my computer to an earlier date> Click Next.

Choose the date before you performed any recent fixes and click Next and Next again.

REBOOT .




Otherwise,
Post a HijackThis log as per instructions found here (if possible):
Read This First - IMPORTANT Instructions
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Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|


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SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
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Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).
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