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CID POPUP Problem-- Please Help!!!

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Spyware, Adware, Viruses and HijackThis Logs
  #1 (permalink)  
Old 29-09-2007, 02:36 PM
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Join Date: Sep 2007
Posts: 1
sizz Is a beginner here at D-A-L
CID POPUP Problem-- Please Help!!!

Hi I recently found that all my CPU memory is always 100%. Not sure why and im always getting these annoying CID popups.

Its really annoying!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:28:40, on 29/09/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Tank\Desktop\HiJackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\sw g.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus DX4000 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB EE.EXE /FU "C:\WINDOWS\TEMP\E_S11D.tmp" /EF "HKLM"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [One view global this] C:\Documents and Settings\All Users\Application Data\MPEG ELSE ONE VIEW\Four film.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKCU\..\Run:[List Test] C:\DOCUME~1\Tank\APPLIC~1\MFCDAB~1\title clock.exe
O4 - HKLM\..\Policies\Explorer\Run: [system] C:\WINDOWS\csrss.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by109fd.bay109.hotmail.msn.co...s/MsnPUpld.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowProducer\ScsiAccess.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 5859 bytes

Please can you help me resolve this problem.
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  #2 (permalink)  
Old 30-09-2007, 04:51 AM
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Re: CID POPUP Problem-- Please Help!!!

You are not running HijackThis (HJT) from a desired location. You really need to setup a dedicated folder for HJT items to avoid horrible clutter and/or potential lost backup issues.

It's best that the HijackThis tool NOT be located in its current location (particularly on your Desktop or in a TEMP folder). This way you can more easily undo any changes if something goes wrong.
  • Create a new folder in your C: Drive.
  • Name the FOLDER HijackThis (or HJT) such as C:\Program Files\HijackThis or C:\HJT and
  • Move the HijackThis.exe file into the newly created FOLDER.
  • Run HJT from there (and revise your shortcut accordingly).





The following tool will not necessary fix any or all of your popup issues but will at least provide potentially valuable diagnostic information:


Please Download NoLop to your desktop from one of the links below...
Link 1
Link 2
Link 3
  • First close any other programs you have running as this will require a reboot
  • Double click NoLop.exe to run it
  • Now click the button labelled "Search and Destroy"
    <<your computer will now be scanned for infected files>>
  • When scanning is finished you will be prompted to reboot only if infected, Click OK
  • Now click the "REBOOT" Button.
  • A Message should popup from NoLop. If not, double click the program again and it will finish. Please Post the contents of C:\NoLop.log along with a fresh HijackThis log

--If you receive an error, "mscomctl.ocx or one of its dependencies are not correctly registered," please download mscomctl.ocx to your system32 folder and then rerun the program.




Read over the following directions. Ask if anything appears unclear to you.



Clean out TEMPORARY FILES procedures:
To clean your temp folder, recycle bin, etc..please download this free tool:

CCleaner http://www.ccleaner.com/downloadbuilds.asp

Install Options:
  • Don't install any Toolbars, or other programs, should it ask you!
  • Just uncheck the option of installing the Yahoo toolbar.

It will put a shortcut on your Desktop.

Do not run CCleaner until requested later.




We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.

SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

O4 - HKLM\..\Run: [One view global this] C:\Documents and Settings\All Users\APPLICATION DATA\MPEG ELSE ONE VIEW\Four film.exe
O4 - HKCU\..\Run:[List Test] C:\DOCUME~1\Tank\APPLIC~1\MFCDAB~1\title clock.exe
O4 - HKLM\..\Policies\Explorer\Run: [SYSTEM] C:\WINDOWS\csrss.exe

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.



HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



Delete TEMPORARY FILES: Now, use CCleaner to hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

Run CCleaner.

FIRST-TIME USE:
Select the ”Options” BUTTON option (top LEFT), ”Advanced” BUTTON, and then UNCHECK the ”Only delete files in Windows Temp Folders older than 48 hours”. Set back to default afterwards.

Select the ”Cleaner” BUTTON option (top LEFT), if not already selected. Use the ”Windows” TAB up front by default.
  • Uncheck ”Cookies” option (advisable)
  • Optionally, Uncheck ”Recently Typed URLs” option (potentially still useful)
  • Click the ”Analyse” button.
  • Thereafter, click ”Run Cleaner” after you have reviewed what it proposes to clean.

***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


DELETE FILES:

C:\WINDOWS\csrss.exe



DELETE FOLDERS:
(Use <Windows+F KEYS> and paste the following lines to locate.
Windows KEY is located between the <Ctrl and Alt KEYS>.)


C:\Documents and Settings\All Users\APPLICATION DATA\MPEG ELSE ONE VIEW
C:\DOCUME~1\Tank\APPLIC~1\MFCDAB~1



POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.
__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|


__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
Quote:
Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).
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