IE Browser shuts down (Resolved)

JonBoy · #1 (**permalink**) 09-10-2004, 11:02 PM

I have had a problem with IE6 shutting down on web based email sites and some google links. The OS is WinXP and I have been advised by another member that Hijack This and AdAware fixed his issue. I have used AdAware and other programs (Spybot and I think CWShredder). I still have the issue and have now run a Hijack This log for you to examine, since I do not understand it fully. Thanks in advance for your help...

I hope I followed the instuctions correctly?!?!

Logfile of HijackThis v1.98.2
Scan saved at 5:26:11 PM, on 10/9/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\carpserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\msscp.exe
C:\Documents and Settings\Ricky\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.my.yahoo.com/
R3 - URLSearchHook: (no name) - _{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - (no file)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ricky\Application Data\Mozilla\Profiles\default\xgf7wikb.slt\prefs.j s)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SDWin32 Class - {104AC9C1-B6E5-477E-A1AB-33D51B6DC76D} - C:\WINDOWS\System32\jffgi.dll
O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\System32\hdalegj.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [KDA 2.0] C:\DOCUME~1\Ricky\LOCALS~1\Temp\Rar$EX00.563\kda21 .exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msscp] C:\WINDOWS\System32\msscp.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download...basetup132.cab

JonBoy · #2 (**permalink**) 10-10-2004, 01:00 AM

I've been browsing around on the web site looking for some kind of lead on what the items I need to remove may be. I see others that have a similar issue to mine and I will now start removing things, after reg backup, and letting you know what happens to the best of my ability.

Jon

JonBoy · #3 (**permalink**) 10-10-2004, 02:38 AM

Gee, I have now run the latest highjack this and removed all the things that had "no file"... Lets see what happens next.................

Logfile of HijackThis v1.98.2
Scan saved at 9:18:00 PM, on 10/9/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\carpserv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\msscp.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.my.yahoo.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ricky\Application Data\Mozilla\Profiles\default\xgf7wikb.slt\prefs.j s)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SDWin32 Class - {104AC9C1-B6E5-477E-A1AB-33D51B6DC76D} - C:\WINDOWS\System32\jffgi.dll
O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\System32\hdalegj.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [KDA 2.0] C:\DOCUME~1\Ricky\LOCALS~1\Temp\Rar$EX00.563\kda21 .exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [McRegWiz] c:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msscp] C:\WINDOWS\System32\msscp.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download...basetup132.cab

JonBoy · #4 (**permalink**) 10-10-2004, 03:20 AM

Well this sux, Ijust re-installed IE6 and have the same problem. Any suggestions??

JonBoy · #5 (**permalink**) 10-10-2004, 03:46 AM

If I could rate this thread again it would definately be a -100. I have waited several hours and watched as other threads have been updated and have had no, 0, nada responses to this question. I hope this will still be posted but if not I will not be supprised. I guess I am on my own, as I was when I started this thread.

Goodbye,
Jon

Bear · #6 (**permalink**) 10-10-2004, 03:53 AM

You want instant support get out your credit card, the folks here help for free in their spare time and aren't compensated in any way.

JonBoy · #7 (**permalink**) 10-10-2004, 04:13 AM

Thank you for your response. However, I was never asked or told I would get a better response if I was willing to pay. Which I am not...

owen · #8 (**permalink**) 10-10-2004, 01:05 PM

If you still want help please post back and ask nicely. If not, the thread will be deleted.

We are volunteers and help people in our spare time. We receive many new posts everyday and we try to solve many of the existing posts we have whilst finding the time to deal with new requests. It is highly possible that your thread went onto page two and I missed it. A simple *bump* or please could somebody take a look would be suffice and I'd get round to you. I am not on the internet 24/7.

JonBoy · #9 (**permalink**) 10-10-2004, 06:31 PM

Thank you for letting me know you are there Owen. I was frustrated yesterday after working on this issue for a couple of days and when other posting were getting answers but not mine it just added to the frustration.

I have run HighJack this and ended up removing all the items that it showed. That did not fix my issue. I have just restored most of those items. Here is the current HighJack This log...

Logfile of HijackThis v1.98.2
Scan saved at 1:17:43 PM, on 10/10/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\WINDOWS\System32\carpserv.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\SOUNDMAN.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\hliiebc.exe
C:\WINDOWS\System32\hlijecd.exe
C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\WINDOWS\System32\msscp.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.my.yahoo.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Ricky\Application Data\Mozilla\Profiles\default\xgf7wikb.slt\prefs.j s)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SDWin32 Class - {104AC9C1-B6E5-477E-A1AB-33D51B6DC76D} - C:\WINDOWS\System32\jffgi.dll
O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\System32\hdalegj.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O4 - HKLM\..\Run: [hkaveag] C:\WINDOWS\System32\hkaveag.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [jffgic] C:\WINDOWS\System32\jffgic.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [KDA 2.0] C:\DOCUME~1\Ricky\LOCALS~1\Temp\Rar$EX00.563\kda21 .exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [DWHeartbeatMonitor] C:\PROGRA~1\THEWEA~1\DWHeartbeatMonitor.exe
O4 - HKCU\..\Run: [msscp] C:\WINDOWS\System32\msscp.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download...basetup132.cab

Thanks again for your response. Any help would be appreciated.

owen · #10 (**permalink**) 10-10-2004, 06:41 PM

I can understand your frustration I've been stuck in situations like this myself and it is very frustrating having a problem such as this. You just have to be patient though. Some forums don't reply to posts for a week and it annoys me to see people criticising this forum because the reponses for this forum that I look after is usually fast.

Fixing all entries in Hijack This won't solve your problems, maybe just cause you more

Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

O2 - BHO: SDWin32 Class - {104AC9C1-B6E5-477E-A1AB-33D51B6DC76D} - C:\WINDOWS\System32\jffgi.dll
O2 - BHO: adlog Class - {22B9A67D-E689-44B6-B775-0E8FE84B4F9B} - C:\WINDOWS\System32\hdalegj.dll
O4 - HKLM\..\Run: [hkaveag] C:\WINDOWS\System32\hkaveag.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [jffgic] C:\WINDOWS\System32\jffgic.exe
O4 - HKLM\..\Run: [KDA 2.0] C:\DOCUME~1\Ricky\LOCALS~1\Temp\Rar$EX00.563\kda21 .exe
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [msscp] C:\WINDOWS\System32\msscp.exe
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/downloa...abasetup132.cab

Click Fix Checked

Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

Go to C:\documents and settings\Ricky\local settings\temp and once in the folder click Edit> Select All. Then hit the delete key to get rid of the entire contents of the folder. Leave the folder itself intact though.

Delete the following files and folders:
C:\WINDOWS\System32\hkaveag.exe
C:\WINDOWS\System32\jffgic.exe
C:\Program Files\NZSearch
C:\WINDOWS\System32\msscp.exe

Reboot and post a fresh log