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explorer.exe problem

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  #1 (permalink)  
Old 03-03-2008, 08:33 PM
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Posts: 157
barney Helps others at D-A-Lbarney Helps others at D-A-L
explorer.exe problem

i have been wrestling with this problem for ages now and wont give in i lose explorer.exe everytime i click on a desktop icon then after a while IE7 hangs i cannot opne IE7 without addons it hangs also ,could someone check over my hjt logs for me please
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
ABBYY FineReader 4.0 Sprint
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
Adobe SVG Viewer 3.0
Adobe® Photoshop® Album Starter Edition 3.2
Age of Empires III
Apple Software Update
Ares 2.0.8
ATI Parental Control & Encoder
AutoCAD 2006 - English
Autodesk Design Review 2008
Autodesk DWF Viewer
AutoSketch Release 9
avast! Antivirus
AVIVO Codecs
BuildDesk U 3.2 UK
Bullzip PDF Printer 3.0.0.186
Call of Juarez
CardRd81
CCHelp
CCleaner (remove only)
CCScore
CR2
Dual Mode Digital Camera 3.0M
DWG TrueView 2008
Easy Image Convertor
Easy Price Pro NHE PLUS 1.8
eDrawings 2008
EPSON Printer Software
Eraser
Eraser
ESSAdpt
ESSANUP
ESSBrwr
ESSCAM
ESSCDBK
ESScore
ESSCT
ESSEMAIL
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTUTOR
ESSvpaht
ESSvpot
ewido anti-spyware 4.0
FlashGet(JetCar)
Foxit PDF Editor
GIGABYTE VGA Utility Manager
Google Earth
GPL Ghostscript 8.54
GPL Ghostscript Fonts
High Definition Audio Driver Package - KB888111
HLPCCTR
HLPIndex
HLPPDOCK
HLPSFO
Home Plan Pro
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB909394)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
ieSpell
Instant Architect
Jasc Paint Shop Pro 9
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Kaspersky Online Scanner
Kodak EasyShare software
KSU
Lavasoft VX2 Cleaner
LG GSM PC Components
LG_MobileSync
Linksys Wireless-G USB Network Adapter
Macromedia Flash Player 8
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0 Service Pack 1
Microsoft ActiveSync 4.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.12)
Mozilla Thunderbird (2.0.0.12)
MozyHome 1.8.6.21
MP3 Player Utilities 4.15
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Mustek 1248UB v2.5
Netscape Browser (remove only)
Nokia Connectivity Adapter Cable DKU-5
Nokia Connectivity Cable Driver
Nokia PC Suite
Nokia PC Suite
Notifier
NVIDIA Drivers
OfotoXMI
Opera 9.26
Orange Livebox
OTtBP
OTtBPSDK
PC Connectivity Solution
PCDLNCH
Pdf995
PdfEdit995
PowerDVD
PrimoPDF
PrimoPDF Redistribution Package
QuickTime
Realtek High Definition Audio Driver
Registry Mechanic 6.0
Rhapsody Player Engine
RunAlyzer
Runtime 8.0 Libraries
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
SFR
SFR2
Shareaza version 2.2.5.0
Signature995
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
SpywareBlaster v3.5.1
SpywareGuard v2.2
SUPERAntiSpyware Free Edition
TheWorld Browser 2.0 Final (2.0.6.1)
Tweak-SE plug-in for Ad-Aware SE
Update for Outlook 2007 Junk Email Filter (kb944965)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
VCAMCEN
VPRINTOL
WIDCOMM Bluetooth Software
Windows Driver Package - Nokia (WUDFRd) WPD (06/01/2007 6.84.33.0)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (05/24/2007 6.84.0.1)
Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live installer
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Presentation Foundation
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR archiver
Xvid 1.1.3 final uninstall


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:31:18, on 03/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
D:\Program Files\Alwil Software\Avast4\ashServ.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
D:\Program Files\ewido anti-spyware 4.0\guard.exe
D:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\system32\drivers\KodakCCS.exe
D:\Program Files\Mozy\mozybackup.exe
D:\WINDOWS\system32\nvsvc32.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\rundll32.exe
D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
D:\Program Files\Mozy\mozystat.exe
D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\system32\notepad.exe
D:\hikack this\you.exe.exe
D:\WINDOWS\explorer.exe
D:\WINDOWS\system32\imapi.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - D:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - D:\PROGRA~1\FlashGet\getflash.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - D:\PROGRA~1\FlashGet\fgiebar.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [GrooveMonitor] "D:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] D:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O4 - Startup: Mozy Status.lnk = D:\Program Files\Mozy\mozystat.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: MozyHome Status.lnk = D:\Program Files\Mozy\mozystat.exe
O8 - Extra context menu item: Download All by FlashGet - D:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - D:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - D:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_03\bin\ssv.dll (file missing)
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - D:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - D:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - D:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - D:\Program Files\ieSpell\iespell.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196449481500
O16 - DPF: {82B56B47-90DC-4F58-9A7D-D27BA46D3C0F} (MyPhotoAlbum Easy Upload Tool Combo Control) - http://agb657.myphotoalbum.com/ImageUploader4.cab
O16 - DPF: {BF3CD111-6278-11D2-9EA3-00A0C9251384} (O2C-Player Version 1.x) - http://www.o2c.de/download/O2CPlayer.CAB
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - D:\Program Files\Ares\chatServer.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Autodesk Licensing Service - Autodesk - D:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - D:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - D:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - D:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: MozyHome Backup Service (mozybackup) - Unknown owner - D:\Program Files\Mozy\mozybackup.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - D:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 8072 bytes
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  #2 (permalink)  
Old 04-03-2008, 04:03 PM
Elite Member
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Join Date: Jul 2004
Posts: 157
barney Helps others at D-A-Lbarney Helps others at D-A-L
Re: explorer.exe problem

if someone could just check my HJT log for me i would be grateful
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  #3 (permalink)  
Old 05-03-2008, 02:08 PM
VopThis's Avatar
Senior Member (Canada)
 
Join Date: Nov 2005
Posts: 3,439
VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!VopThis is a D-A-L Rockstar!
Re: explorer.exe problem

There are no issues evident in your HijackThis LOG.


You might want to uninstall the old version of EWIDO and reinstall the latest version in case that might be a possible issue source:

Download AVG Anti-Spyware to your Desktop or to your usual Download Folder. (NOTE: This a different tool from the AVG Antivirus Tool.).



Otherwise, the following scan may help:

Use the System File Checker (SFC) :
(typical runtime is 30 minutes) - please read over all instructions before proceeding.


Sometimes when you install third party software, it may overwrite important operating system files. This can cause instability - or worse. Windows XP includes a command line tool that you can use if you think this may have happened (for example, if you get a message box warning that there is a problem with a .dll or the system just seems unstable). Here's how to use it:
  1. Click Start | Run.
  2. In the Run box, type/copy&paste:
    SFC /scannow (notice the space plus slash).
  3. Windows will scan all protected Windows files to verify that they are intact and in their original versions. If they're not, corrupt, missing or incorrect files are replaced. You may be prompted to insert your Windows XP installation CD if your Dllcache folder (where Windows keeps a copy of essential system files) has become corrupt or has been deleted.

To avoid the possibility of having to dig out and insert the OS CD, you can copy the i386 folder from the installation CD to your hard disk, and just point Windows there to find the files it needs. For instructions on how to do so, and more info about scannow, see:
http://www.wxpnews.com/rd/rd.cfm?id=060117HT-Update_XP
__________________
Vincent P

MALWARE: READ FIRST Procedures:
|_ SpyBot V1.5 _|_ HijackThis LOG __V2.0.2 _|


__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
Quote:
Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).
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  #4 (permalink)  
Old 05-03-2008, 02:40 PM
Elite Member
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Posts: 157
barney Helps others at D-A-Lbarney Helps others at D-A-L
Re: explorer.exe problem

many thanks
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