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Pc is really slow

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Spyware, Adware, Viruses and HijackThis Logs
  #1 (permalink)  
Old 28-02-2009, 11:08 PM
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Pc is really slow

Hello everybody,

My computer is working really slowly. I hope you can help me. I have made a scan with avast and spybot, and there is no file that could not be deleted.
I have performed a Scan with HijackThis, here below is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:56:06, on 28.2.2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\EeePC\ACPI\AsTray.exe
C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
C:\Program Files\EeePC\ACPI\AsEPCMon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\igfxext.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Asus\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Sun\StarOffice 8\program\soffice.exe
C:\Program Files\Sun\StarOffice 8\program\soffice.BIN
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = ASUSTeK Computer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Odkazy
O2 - BHO: Podpora odkazu pro Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Pomocník pro přihlášení ke službě Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AsusTray] C:\Program Files\EeePC\ACPI\AsTray.exe
O4 - HKLM\..\Run: [AsusACPIServer] C:\Program Files\EeePC\ACPI\AsAcpiSvr.exe
O4 - HKLM\..\Run: [AsusEPCMonitor] C:\Program Files\EeePC\ACPI\AsEPCMon.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\ApcMain.exe -m
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: StarOffice 8.lnk = C:\Program Files\Sun\StarOffice 8\program\quickstart.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: SuperHybridEngine.lnk = ?
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Odeslat do zařízení &Bluetooth... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Odeslat do zařízení Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Přidat na blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Přidat na blog Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD5/JSC...ws-i586-jc.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 8586 bytes






Then you will find the uninstall list:

Adabas D 13.01.00
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8 - Czech
Adobe Shockwave Player 11
Aktualizace systému Windows XP (KB898461)
Aktualizace systému Windows XP (KB942763)
Aktualizace systému Windows XP (KB951072-v2)
Aktualizace systému Windows XP (KB951978)
Aktualizace systému Windows XP (KB955839)
Aktualizace systému Windows XP (KB967715)
Aktualizace zabezpečení aplikace Windows Media Player (KB952069)
Aktualizace zabezpečení aplikace Windows Media Player 11 (KB936782)
Aktualizace zabezpečení aplikace Windows Media Player 11 (KB954154)
Aktualizace zabezpečení produktu Windows XP (KB941569)
Aktualizace zabezpečení systému Windows Internet Explorer 8 (KB960714)
Aktualizace zabezpečení systému Windows Internet Explorer 8 (KB961260)
Aktualizace zabezpečení systému Windows XP (KB938464)
Aktualizace zabezpečení systému Windows XP (KB946648)
Aktualizace zabezpečení systému Windows XP (KB950759)
Aktualizace zabezpečení systému Windows XP (KB950760)
Aktualizace zabezpečení systému Windows XP (KB950762)
Aktualizace zabezpečení systému Windows XP (KB950974)
Aktualizace zabezpečení systému Windows XP (KB951066)
Aktualizace zabezpečení systému Windows XP (KB951376)
Aktualizace zabezpečení systému Windows XP (KB951376-v2)
Aktualizace zabezpečení systému Windows XP (KB951698)
Aktualizace zabezpečení systému Windows XP (KB951748)
Aktualizace zabezpečení systému Windows XP (KB952954)
Aktualizace zabezpečení systému Windows XP (KB954211)
Aktualizace zabezpečení systému Windows XP (KB954459)
Aktualizace zabezpečení systému Windows XP (KB954600)
Aktualizace zabezpečení systému Windows XP (KB955069)
Aktualizace zabezpečení systému Windows XP (KB956391)
Aktualizace zabezpečení systému Windows XP (KB956802)
Aktualizace zabezpečení systému Windows XP (KB956803)
Aktualizace zabezpečení systému Windows XP (KB956841)
Aktualizace zabezpečení systému Windows XP (KB957095)
Aktualizace zabezpečení systému Windows XP (KB957097)
Aktualizace zabezpečení systému Windows XP (KB958644)
Aktualizace zabezpečení systému Windows XP (KB958687)
Aktualizace zabezpečení systému Windows XP (KB960715)
Asistent pro přihlášení ke službě Windows Live
Asus ACPI Driver
ASUSUpdate for Eee PC
Atheros Communications Inc.(R) AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver
avast! Antivirus
Eee Instant Key
Eee Storage
Google Earth
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows XP (KB915800-v4)
Intel(R) Graphics Media Accelerator Driver
InterVideo WinDVD
Java(TM) 6 Update 11
Java(TM) 6 Update 3
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Czech Language Pack
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft .NET Framework 2.0 Language Pack - CSY
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (3.0.6)
Oprava hotfix aplikace Windows Media Player 11 (KB939683)
Oprava Hotfix systému Windows XP (KB952287)
QIP 2005 8080
Realtek High Definition Audio Driver
Skype™ 3.8
Spybot - Search & Destroy
StarOffice 8 ASUS Edition
Super Hybrid Engine
VLC media player 0.9.6
WIDCOMM Bluetooth Software
Windows Internet Explorer 8 Beta 2
Windows Live Fotogalerie
Windows Live installer
Windows Live Mail
Windows Live Messenger
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Search 4.0




Hope it will be possible to fix this problem. If you need from me to do anything else, just let me know.

Thanks in advance for your help.


Regards

Sebastien Brieu
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  #2 (permalink)  
Old 01-03-2009, 01:57 PM
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Re: Pc is really slow

I also use an EeePC. And we found that we needed to load many of our programs on the D:\ DRIVE (4GB SDHC chip - 8GB is possible?). Our C:\ DRIVE is only 2GB. So, many of our user optional running programs were uninstalled as loaded and re-installed in D:\Program Files\ (particularly antivirus, FF, and Office applications).

For now, I would ask that you uninstall the following older and duplicated JAVA version to see if that improve matters:

Java(TM) 6 Update 3 (100MB would be freed)



You also need to keep your cache and Temporary Files cleaned out (at least weekly?) and possibly set to lower maximum levels, especially IE if you don't use it much:


FF: Tools>Options>Advanced>Offline Storage>50MB>
IE: Tools>Internet Options>Browsing History>Settings>200MB?>



Load the following program on the D: DRIVE (suggest initially making a D:\Program Files\ folder):

Clean out TEMPORARY FILES procedures:
To clean your temp folder, recycle bin, etc..please download this free tool:

CCleaner CCleaner - Download

Install Options:
  • Don't install any Toolbars, or other programs, should it ask you!
  • Just uncheck the option of installing the Yahoo toolbar.

It will put a shortcut on your Desktop.

Do not run CCleaner until requested later.




Run CCleaner preferably in SAFE MODE (reboot tapping the F8 key after the beep).

Select the ‘Options’ BUTTON option (top LEFT), ‘Advanced’ BUTTON, and then UNCHECK the ‘Only delete files in Windows Temp Folders older than 48 hours’ (often, the latest download traffic could be the bearer of bad content – RESET back to default after this particular cleaning).

Select the ‘Cleaner’ BUTTON option (top LEFT), if not already selected. Use the ’Windows’ TAB up front by default.
  • Uncheck ‘Cookies’ option (advisable)
  • Optionally, Uncheck ‘Recently Typed URLs’ option (potentially still useful)
  • Click the ‘Analyse’ button.
  • Thereafter, click ‘Run Cleaner’ after you have reviewed what it proposes to clean.



Run the following hardware scan and post its results link:


Hardware Scan | D-A-L Computer Help
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