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Browsers not displaying content properly

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Spyware, Adware, Viruses and HijackThis Logs
  #1 (permalink)  
Old 26-03-2009, 08:55 PM
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garp2100 Is a beginner here at D-A-L
Browsers not displaying content properly

Hello Guys:

I've come across a pretty weird issue with all browsers on one particular machine.

When you navigate around you'll find that most links are not displayed at all (IE8) and sometimes the formatting of the page comes out extremely messed up (Firefox 3). At first I thought it was preventing CSS files from being displayed but some links and general layout appear.

I've tried upgrading IE from 7 to 8, installing the latest Firefox 3 and even tested Chrome so it looks like a computer issue. I ran Malwarebytes and McAfee, McAfee found Adware-180SA and quarantined it while Malwarebytes didn't find anything.

Googling around I found some people with similar issues due to corrupt Winsock settings so I downloaded WinsockXpFix and ran it with no fix to the problem.

I also ran a HijackThis log and didn't find anything obviously weird so I'm posting it just in case I'm missing something.

I'm attaching two screenshots, one of how the faulty browser displays the page and another one of how a regular browser displays it.

Sorry for the lengthy post I wanted to cover all the bases and thanks in advance for your time.

Regards
Garp2100
Attached Images
File Type: jpg faulty_browser.JPG (46.0 KB, 6 views)
File Type: jpg regular_browser.JPG (49.8 KB, 6 views)
Attached Files
File Type: txt hijackthis.txt (11.2 KB, 2 views)
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  #2 (permalink)  
Old 27-03-2009, 04:03 AM
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Re: Browsers not displaying content properly

I'm not sure, if this is gonna cure your problem, but I see some infection...

Print these instructions out.

NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

STEP 1. Download SUPERAntiSpyware Free for Home Users:
SUPERAntiSpyware.com - Site Unavailable

* Double-click SUPERAntiSpyware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: SUPERAntiSpyware.com - Site Unavailable.)
* Close SUPERAntiSpyware.

PHYSICALLY DISCONNECT FROM THE INTERNET

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; select Safe Mode; you'll see "Safe Mode" in all four corners of your screen

* Open SUPERAntiSpyware.
* Under Configuration and Preferences, click the Preferences button.
* Under General and Startup tab, make sure, Start SUPERAntiSpyware when Windows starts option is UN-checked.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Scan for tracking cookies.
- Terminate memory threats before quarantining.

* Click the Close button to leave the control center screen.
* Back on the main screen, under Scan for Harmful Software click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under Complete Scan, choose Perform Complete Scan.
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.
* Make sure everything has a checkmark next to it and click Next.
* A notification will appear that Quarantine and Removal is Complete. Click OK and then click the Finish button to return to the main menu.
* If asked if you want to reboot, click Yes.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
- Please copy and paste the Scan Log results in your next reply.

* Click Close to exit the program.
Post SUPERAntiSpyware log.
NOTE: Tracking cookies can be omitted from the log.

RECONNECT TO THE INTERNET

RESTART COMPUTER!

STEP 2. Download Malwarebytes' Anti-Malware: Malwarebytes.org to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

STEP 3. Download gmer.zip: GMER - Rootkit Detector and Remover - Files
Unzip the file, and double click on gmer.exe, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.

RESTART COMPUTER

STEP 4.
Post fresh HijackThis log.
Do NOT attempt to "fix" anything!


DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
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