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Computer is slow and shuts down explorer

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  #21 (permalink)  
Old 11-05-2009, 09:57 PM
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Re: Computer is slow and shuts down explorer

Ok. I set initial size and maximum size to 750 MB.
the computer is restarting now. I will let you know how it behaves once I starting working on it tonight.

Thank you
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  #22 (permalink)  
Old 11-05-2009, 10:00 PM
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Re: Computer is slow and shuts down explorer

I'll be around
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  #23 (permalink)  
Old 12-05-2009, 06:39 AM
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Re: Computer is slow and shuts down explorer

Unfortunately I got the same message while working on my computer... I did not have too many windows open, just the usual as I always used to have (at least 3 tabs of IE open)

I got the message "your system is low in virtual memory" or "minimum virtual memory too low"
... after about two of those messages I got an alert prior to my browser IE shutting down by itself. It said
"Microsoft Visual C++ Runtime LIbrary (title)" -- and the message
"Runtime Error! Program C:\Program Files\Internet Explorer\iexplore.exe
abnormal program termination"
Right after I closed that alert my browser closed by itself and could not open IE again until after a reboot.

Any other thing I could do?

Thank you
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  #24 (permalink)  
Old 12-05-2009, 06:52 AM
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Re: Computer is slow and shuts down explorer

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  1. Please, never rename Combofix unless instructed.
  2. Close any open browsers.
  3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  4. Double click on combofix.exe & follow the prompts.
  5. When finished, it will produce a report for you.
  6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
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  #25 (permalink)  
Old 12-05-2009, 09:46 PM
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Re: Computer is slow and shuts down explorer

Here is the combofix log

ComboFix 09-05-12.02 - Owner 05/12/2009 16:02.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.298 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: Norton Internet Security *On-access scanning disabled* (Updated)
FW: Norton Internet Security *enabled*
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\Owner\LOCALS~1\Temp\IadHide4.dll
c:\documents and settings\Owner\Local Settings\Temp\IadHide4.dll
c:\windows\IE4 Error Log.txt
c:\windows\system32\dcbeg.bak2
c:\windows\system32\dcbeg.tmp
c:\windows\system32\iAlmcoin.dll
D:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-04-12 to 2009-05-12 )))))))))))))))))))))))))))))))
.

2009-05-11 21:21 . 2009-05-11 22:10 -------- d-----w c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2009-05-11 03:07 . 2009-05-11 03:07 -------- d-----w c:\windows\system32\scripting
2009-05-11 03:07 . 2009-05-11 03:07 -------- d-----w c:\windows\l2schemas
2009-05-11 03:07 . 2009-05-11 03:07 -------- d-----w c:\windows\system32\en
2009-05-11 02:19 . 2009-05-11 02:19 -------- d-----w c:\program files\WOT
2009-05-10 03:22 . 2009-05-10 03:22 -------- d-----w c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2009-05-10 03:10 . 2009-05-10 03:10 -------- d-----w c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-05-10 03:10 . 2009-05-10 03:10 -------- d-----w c:\program files\SUPERAntiSpyware
2009-05-10 03:10 . 2009-05-10 03:10 -------- d-----w c:\documents and settings\Owner\Application Data\SUPERAntiSpyware.com
2009-05-10 03:09 . 2009-05-10 03:09 -------- d-----w c:\program files\Common Files\Wise Installation Wizard
2009-05-09 20:36 . 2009-05-09 20:36 -------- d-----w c:\documents and settings\Owner\Application Data\Malwarebytes
2009-05-09 20:36 . 2009-04-06 19:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-05-09 20:36 . 2009-04-06 19:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-09 20:36 . 2009-05-09 20:36 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-09 20:36 . 2009-05-10 12:16 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-04-16 19:43 . 2009-03-06 14:22 284160 -c----w c:\windows\system32\dllcache\pdh.dll
2009-04-16 19:43 . 2009-02-09 12:10 401408 -c----w c:\windows\system32\dllcache\rpcss.dll
2009-04-16 19:43 . 2009-02-06 11:11 110592 -c----w c:\windows\system32\dllcache\services.exe
2009-04-16 19:43 . 2009-02-09 12:10 473600 -c----w c:\windows\system32\dllcache\fastprox.dll
2009-04-16 19:43 . 2009-02-06 10:10 227840 -c----w c:\windows\system32\dllcache\wmiprvse.exe
2009-04-16 19:43 . 2009-02-09 12:10 453120 -c----w c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-16 19:43 . 2009-02-09 12:10 729088 -c----w c:\windows\system32\dllcache\lsasrv.dll
2009-04-16 19:43 . 2009-02-09 12:10 617472 -c----w c:\windows\system32\dllcache\advapi32.dll
2009-04-16 19:43 . 2009-02-09 12:10 714752 -c----w c:\windows\system32\dllcache\ntdll.dll
2009-04-16 19:43 . 2009-02-06 11:06 2145280 -c----w c:\windows\system32\dllcache\ntkrnlmp.exe
2009-04-16 19:42 . 2009-02-06 11:08 2189056 -c----w c:\windows\system32\dllcache\ntoskrnl.exe
2009-04-16 19:42 . 2009-02-06 10:32 2023936 -c----w c:\windows\system32\dllcache\ntkrpamp.exe
2009-04-16 19:38 . 2008-05-03 11:55 2560 ------w c:\windows\system32\xpsp4res.dll
2009-04-16 19:38 . 2008-04-21 12:08 215552 -c----w c:\windows\system32\dllcache\wordpad.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))) ))
.
2009-05-12 20:02 . 2003-10-14 13:31 -------- d-----w c:\program files\Common Files\Symantec Shared
2009-05-11 19:14 . 2003-10-11 12:03 -------- d--h--w c:\program files\InstallShield Installation Information
2009-05-11 19:14 . 2003-10-11 10:51 -------- d-----w c:\program files\Java
2009-05-11 03:13 . 2003-10-11 10:15 80795 ----a-w c:\windows\PCHealth\HelpCtr\OfflineCache\index.dat
2009-05-11 03:10 . 2009-05-11 03:10 213089 ----a-w c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Presario\XPHNARP4EN\ plugin\bin\jsharpde\motive.zip
2009-05-11 03:10 . 2009-05-11 03:10 77824 ----a-w c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Presario\XPHNARP4EN\ plugin\bin\FDIWrapper.dll
2009-05-11 03:10 . 2009-05-11 03:10 212992 ----a-w c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Presario\XPHNARP4EN\ plugin\bin\jsharpde\jsharpinterp.dll
2009-05-11 03:10 . 2009-05-11 03:10 315392 ----a-w c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Presario\XPHNARP4EN\ plugin\bin\jsharpde\pchmsxml.dll
2009-05-11 03:10 . 2009-05-11 03:10 49152 ----a-w c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Presario\XPHNARP4EN\ plugin\bin\PCHI18N.dll
2009-05-11 03:10 . 2009-05-11 03:10 155877 ----a-w c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Presario\XPHNARP4EN\ plugin\bin\jsharpde\js.zip
2009-05-11 03:10 . 2009-05-11 03:10 114688 ----a-w c:\windows\PCHealth\HelpCtr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\Presario\XPHNARP4EN\ plugin\bin\jsharpde\asst_ui.dll
2009-05-09 17:33 . 2005-11-08 00:04 -------- d-----w c:\program files\Trend Micro
2009-04-21 18:52 . 2006-11-03 18:32 806 ----a-w c:\windows\system32\drivers\SYMEVENT.INF
2009-04-21 18:52 . 2006-11-03 18:32 10635 ----a-w c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-21 18:52 . 2003-10-14 13:31 124464 ----a-w c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-21 18:52 . 2003-10-14 13:31 60808 ----a-w c:\windows\system32\S32EVNT1.DLL
2009-04-21 18:52 . 2003-10-14 13:31 -------- d-----w c:\program files\Symantec
2009-03-25 20:55 . 2009-03-25 20:45 -------- d-----w c:\program files\eFax Messenger 4.4
2009-03-25 20:52 . 2006-09-11 04:11 -------- d-----w c:\program files\eFax Messenger 4.2
2009-03-18 04:26 . 2008-07-03 22:31 -------- d-----w c:\program files\Microsoft SQL Server
2009-03-06 14:22 . 2003-11-17 11:21 284160 ----a-w c:\windows\system32\pdh.dll
2009-03-03 00:18 . 2005-06-18 03:49 826368 ----a-w c:\windows\system32\wininet.dll
2009-02-20 18:09 . 2004-08-04 07:56 78336 ----a-w c:\windows\system32\ieencode.dll
2009-02-19 18:03 . 2009-02-19 18:03 579464 ----a-w c:\windows\system32\SymNeti.dll
2009-02-19 18:03 . 2009-02-19 18:03 207240 ----a-w c:\windows\system32\SymRedir.dll
2009-02-19 17:31 . 2009-02-19 17:31 31280 ----a-w c:\windows\system32\drivers\SymIM.sys
2009-02-19 17:31 . 2009-02-19 17:31 41008 ----a-w c:\windows\system32\drivers\symndisv.sys
2009-02-19 17:31 . 2009-02-19 17:31 96560 ----a-w c:\windows\system32\drivers\symfw.sys
2009-02-19 17:31 . 2009-02-19 17:31 38576 ----a-w c:\windows\system32\drivers\symids.sys
2009-02-19 17:31 . 2009-02-19 17:31 37424 ----a-w c:\windows\system32\drivers\symndis.sys
2009-02-19 17:31 . 2009-02-19 17:31 22320 ----a-w c:\windows\system32\drivers\symredrv.sys
2009-02-19 17:31 . 2009-02-19 17:31 184496 ----a-w c:\windows\system32\drivers\symtdi.sys
2009-02-19 17:31 . 2009-02-19 17:31 13616 ----a-w c:\windows\system32\drivers\symdns.sys
2004-02-01 20:19 . 2004-02-01 20:19 0 ----a-w c:\program files\GeacInterealtyDS_SEF_657049172_20040201_2019 20.sql
2007-08-25 03:52 . 2007-10-14 07:00 300400 ----a-w c:\program files\mozilla firefox\components\coFFPlgn.dll
2008-11-20 15:43 . 2008-11-19 03:46 122880 ----a-w c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe" [2007-04-03 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-10-17 51048]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-15 136600]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
spamsubtract.lnk - c:\program files\interMute\SpamSubtract\SpamSub.exe [2003-10-14 557056]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Compaq Connections.lnk - c:\program files\Compaq Connections\1940576\Program\BackWeb-1940576.exe [2003-10-11 16384]
Microsoft Broadband Networking.lnk - c:\windows\Installer\{8CC15633-2327-43F4-BA85-B83FDB4B59BE}\_18be6784.exe [2005-8-15 25214]

[hkey_local_machine\software\microsoft\windows\curr entversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 16:05 356352 ----a-w c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Microsoft Broadband Networking\\MSBNUtil.exe"=
"c:\\Program Files\\Microsoft Broadband Networking\\MSBNTray.exe"=
"c:\\Program Files\\Microsoft Broadband Networking\\MSBNCfg.exe"=
"c:\\Program Files\\Microsoft Broadband Networking\\MSBNUpdate.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\1940576\\Program\\BackWeb-1940576.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\system32\\sessmgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpo licy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [4/21/2009 3:08 PM 101936]
S2 mrtRate;mrtRate; [x]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mo n.sys [5/29/2007 4:55 PM 23888]
S3 DVC;USB DVC Svc;c:\windows\system32\drivers\DVC.sys [5/17/2004 3:01 AM 38604]
S3 HidCom;USB-HID -> COM Driver Service;c:\windows\system32\drivers\BdHidCom.sys [8/27/2007 1:05 AM 17408]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - COMHOST
*Deregistered* - ALG
*Deregistered* - Apple Mobile Device
*Deregistered* - AudioSrv
*Deregistered* - Automatic LiveUpdate Scheduler
*Deregistered* - Bonjour Service
*Deregistered* - Browser
*Deregistered* - ccEvtMgr
*Deregistered* - ccSetMgr
*Deregistered* - CLTNetCnService
*Deregistered* - comHost
*Deregistered* - CryptSvc
*Deregistered* - DcomLaunch
*Deregistered* - Dhcp
*Deregistered* - Dnscache
*Deregistered* - ERSvc
*Deregistered* - EventSystem
*Deregistered* - FastUserSwitchingCompatibility
*Deregistered* - gusvc
*Deregistered* - helpsvc
*Deregistered* - HTTPFilter
*Deregistered* - JavaQuickStarterService
*Deregistered* - lanmanserver
*Deregistered* - lanmanworkstation
*Deregistered* - LiveUpdate
*Deregistered* - LiveUpdate Notice
*Deregistered* - LmHosts
*Deregistered* - MDM
*Deregistered* - MSSQL$MSSMLBIZ
*Deregistered* - Netman
*Deregistered* - Nla
*Deregistered* - NVSvc
*Deregistered* - PolicyAgent
*Deregistered* - ProtectedStorage
*Deregistered* - RasMan
*Deregistered* - RDPCDD
*Deregistered* - RpcSs
*Deregistered* - SamSs
*Deregistered* - SASDIFSV
*Deregistered* - SASKUTIL
*Deregistered* - Schedule
*Deregistered* - seclogon
*Deregistered* - SENS
*Deregistered* - SharedAccess
*Deregistered* - ShellHWDetection
*Deregistered* - SISAGP
*Deregistered* - SPBBCDrv
*Deregistered* - Spooler
*Deregistered* - SQLBrowser
*Deregistered* - SQLWriter
*Deregistered* - sr
*Deregistered* - srservice
*Deregistered* - SRTSP
*Deregistered* - SRTSPX
*Deregistered* - Srv
*Deregistered* - SSDPSRV
*Deregistered* - swenum
*Deregistered* - SYMDNS
*Deregistered* - SymEvent
*Deregistered* - SYMFW
*Deregistered* - SYMIDS
*Deregistered* - SYMIDSCO
*Deregistered* - SymIMMP
*Deregistered* - symlcbrd
*Deregistered* - SYMNDIS
*Deregistered* - SYMREDRV
*Deregistered* - SYMTDI
*Deregistered* - TapiSrv
*Deregistered* - Tcpip
*Deregistered* - TermDD
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - TrkWks
*Deregistered* - UDFReadr
*Deregistered* - UMWdf
*Deregistered* - Update
*Deregistered* - VgaSave
*Deregistered* - viaagp1
*Deregistered* - VolSnap
*Deregistered* - W32Time
*Deregistered* - Wanarp
*Deregistered* - WebClient
*Deregistered* - WinDriver6
*Deregistered* - winmgmt
*Deregistered* - WS2IFSL
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WZCSVC
.
Contents of the 'Scheduled Tasks' folder

2009-03-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-07-25 16:34]

2009-05-12 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-01-19 04:15]

2009-05-12 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Owner.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2007-08-27 01:19]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.sciencedaily.com/
uDefault_Search_URL = hxxp://srch-qus10.hpwis.com/
mStart Page = hxxp://qus10.hpwis.com/
mSearch Bar = hxxp://srch-qus10.hpwis.com/
uInternet Settings,ProxyOverride = localhost
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
LSP: SpSubLSP.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} - hxxp://sef.mlxchange.com/Control/SISC.cab
DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} - hxxp://sef.mlxchange.com/Control/MultiSelectComboBox.cab
DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} - hxxp://sef.mlxchange.com/Control/MLXClientUtils.cab
DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} - hxxp://sef.mlxchange.com/5.0.05.46/Control/IRCSharc.cab
FF - ProfilePath -
.

************************************************** ************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, GMER - Rootkit Detector and Remover
Rootkit scan 2009-05-12 16:16
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

************************************************** ************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(812)
c:\program files\SUPERAntiSpyware\SASWINLO.dll

- - - - - - - > 'lsass.exe'(872)
c:\windows\system32\SpSubLSP.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Common Files\Symantec Shared\CCSVCHST.EXE
c:\program files\Microsoft Broadband Networking\MSBNTray.exe
c:\program files\Symantec\LiveUpdate\AUPDATE.EXE
c:\program files\Symantec\LiveUpdate\LuComServer_3_4.EXE
.
************************************************** ************************
.
Completion time: 2009-05-12 16:35 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-12 20:32

Pre-Run: 36,443,377,664 bytes free
Post-Run: 37,126,221,824 bytes free

289 --- E O F --- 2009-05-12 05:44
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  #26 (permalink)  
Old 12-05-2009, 09:47 PM
Newbie
D-A-L Newbie
 
Join Date: Jun 2008
Posts: 17
maria1019 Is a beginner here at D-A-L
Re: Computer is slow and shuts down explorer

HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:46:20 PM, on 5/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Advertising Your Business with Yahoo! Search Marketing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Science Daily: News & Articles in Science, Health, Environment & Technology
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Advertising Your Business with Yahoo! Search Marketing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = AOL.com - Welcome to AOL
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\OWNER\Application Data\Mozilla\Profiles\default\6mxws9b8.slt\prefs.j s)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,1,1,0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
O16 - DPF: {0D859AF0-C75E-11D4-B760-00E0B81077E8} (FileCruiser Class) - http://sef.mlxchange.com/Control/FileCruiser.cab
O16 - DPF: {16FD824B-8E7B-11D2-9855-00802962956C} (Specfile Control) - http://sef.mlxchange.com/Control/Specfile.cab
O16 - DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} (SISCtrl Class) - http://sef.mlxchange.com/Control/SISC.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...bs/tgctlsr.cab
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://sef.mlxchange.com/Control/Mul...ctComboBox.cab
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - https://valuemanager.iasreo.com/BPO/ImageUploader5.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1133755383468
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/download...2/axofupld.cab
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://sef.mlxchange.com/Control/MLXClientUtils.cab
O16 - DPF: {78523E50-56EB-11D3-B739-CAA1986A452F} (LiteGridCtl Class) - http://sef.mlxchange.com/Control/LiteGrid.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange.com/5.0.05.46/Control/IRCSharc.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) -
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
O16 - DPF: {B9940246-4344-4D1B-BD82-DBAF7E657FF9} (AudioClient Control) - http://names1.viewnetcam.com:50000/SysCamInst.cab
O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - https://web11.farvv.com/sn/ImageUploader4.cab
O16 - DPF: {F060A272-A18A-11D3-B75B-00E0B81077E8} (DropList Class) - http://sef.mlxchange.com/Control/AspCustomCtrls.cab
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.62/code/iPIX-ImageWell-ipix.cab
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O24 - Desktop Component 0: (no name) - http://www.mlxchange.com/Images/fadedBackground.jpg

--
End of file - 11758 bytes
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  #27 (permalink)  
Old 13-05-2009, 01:29 AM
broni's Avatar
Senior Member
 
Join Date: Nov 2004
Posts: 2,272
broni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniture
Re: Computer is slow and shuts down explorer

Uninstall Combofix:

Go Start > Run
Type in:
combofix /u
Note the space between the "combofix" and the "/u"
Restart computer.

Any improvement?
Does the error happen only, when you use IE?
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  #28 (permalink)  
Old 13-05-2009, 03:44 AM
Newbie
D-A-L Newbie
 
Join Date: Jun 2008
Posts: 17
maria1019 Is a beginner here at D-A-L
Red face Re: Computer is slow and shuts down explorer

I did notice my computer working faster now and have not seen the message again.

The error only occured when using IE, but then again... I only use my computer to get in the internet (w/ IE)...
I will need to use my computer again tomorrow afternoon and will let you know how it behaves.

Thank you for all your help.
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  #29 (permalink)  
Old 13-05-2009, 03:48 AM
broni's Avatar
Senior Member
 
Join Date: Nov 2004
Posts: 2,272
broni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniturebroni is beginning to become part of the furniture
Re: Computer is slow and shuts down explorer

Very good
Keep us posted...
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  #30 (permalink)  
Old 17-05-2009, 02:33 PM
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Join Date: Jun 2008
Posts: 17
maria1019 Is a beginner here at D-A-L
Re: Computer is slow and shuts down explorer

unfortunately it is still giving me the message "virtual memory minimum set too low" and IE shuts down.
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