HijackThis log - browser search results get hijacked

bconde · #1 (**permalink**) 16-06-2009, 04:09 AM

Goin' frickin' nuts due to a browser search result hijacker. It is smart, too, killing 'hijackThis' (had to rename it) and killing off 'Ad-Aware' too.
Could someone PLEASE help me kill this pain in the TUSH !?!?!?!?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:50:48 PM, on 6/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CA\eTrustITM\realmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\Program Files\Polyphony Software\Keyboard Manager\KeybdMgr.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Cisco\CSAgent\bin\leventmgr.exe
C:\Program Files\Cisco\CSAgent\bin\okclient.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC. exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\HP OpenView\Discovery Agent\bin32\discagnt.exe
C:\Program Files\Hewlett-Packard\CM\Agent\radexecd.exe
C:\Program Files\Hewlett-Packard\CM\Agent\radsched.exe
C:\Program Files\Hewlett-Packard\CM\Agent\Radstgms.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\CClient.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\TSUsage32.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\emgurlb\Desktop\MyGiax.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mcknet.mckesson.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://mcknet.mckesson.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://mcknet.mckesson.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CmjBrowserHelperObject Object - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O2 - BHO: SearchBar.InitToolbarBHO - {1d970ed5-3eda-438d-bffd-715931e2775b} - mscoree.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: McKNet Toolbar - {c9a6357b-25cc-4bcf-96c1-78736985d412} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrustITM\realmon.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AgentUiRunKey] "C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe" -ni -sss -e http://localhost:16386/
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [COMMUNICATOR] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" /silentRetrials
O4 - HKCU\..\Run: [KeyboardManager] "C:\Program Files\Polyphony Software\Keyboard Manager\KeybdMgr.exe" /s
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [Jing] C:\Program Files\TechSmith\Jing\Jing.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Button Manager v1.874.lnk = ?
O4 - Global Startup: Cisco Security Agent.lnk = ?
O4 - Global Startup: SnagIt 8.lnk = C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://mcknet.mckesson.com
O15 - Trusted Zone: Adobe
O15 - Trusted Zone: *.mckesson.hboc.com
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: *.sap.mckesson.com
O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com.library.capel.../ebraryRdr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1149184099093
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.corp.mckesson.com
O17 - HKLM\Software\..\Telephony: DomainName = na.corp.mckesson.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF603D6B-4280-4BD7-9693-971CAA1FA181}: Domain = mckesson.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF603D6B-4280-4BD7-9693-971CAA1FA181}: NameServer = 10.7.224.100,10.39.224.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.corp.mckesson.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = mckesson.com,na.corp.mckesson.com,corp.mckesson.co m
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = mckesson.com,na.corp.mckesson.com,corp.mckesson.co m
O20 - AppInit_DLLs: csauser.dll
O23 - Service: AgentService - Iron Mountain Incorporated - C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iTechnology iGateway 4.2 (iGateway) - CA, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - CA - C:\Program Files\CA\eTrustITM\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Service (InoRT) - CA - C:\Program Files\CA\eTrustITM\InoRT.exe
O23 - Service: eTrust ITM Job Service (InoTask) - CA - C:\Program Files\CA\eTrustITM\InoTask.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC. exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: HP OpenView Discovery Agent (prgnDiscAgent) - Unknown owner - C:\Program Files\HP OpenView\Discovery Agent\bin32\discagnt.exe
O23 - Service: HP OVCM Notify Daemon (radexecd) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\CM\Agent\radexecd.exe
O23 - Service: HP OVCM Scheduler Daemon (radsched) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\CM\Agent\radsched.exe
O23 - Service: HP OVCM MSI Redirector (Radstgms) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\CM\Agent\Radstgms.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: ZENworks Asset Management - Collection Client (TSCensus Collection Client) - Novell, Inc. - C:\Program Files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe

--
End of file - 12462 bytes

Neal · #2 (**permalink**) 16-06-2009, 07:09 PM

welcome,

Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt). Note: Do not run Option #2 yet.

* Please download Malwarebytes' Anti-Malware from HERE or HERE

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and zLaunch Malwarebytes Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

bconde · #3 (**permalink**) 17-06-2009, 04:47 AM

GooredFix v1.92 by jpshortstuff
Log created at 19:36 on 16/06/2009 running Option #1 (emgurlb)
Firefox version 3.0.11 (en-US)

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.11\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.11\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extens ions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"

bconde bconde is online now
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Join Date: Jun 2009
Posts: 1
bconde Is a beginner here at D-A-L
HijackThis log - browser search results get hijacked
Goin' frickin' nuts due to a browser search result hijacker. It is smart, too, killing 'hijackThis' (had to rename it) and killing off 'Ad-Aware' too.
Could someone PLEASE help me kill this pain in the TUSH !?!?!?!?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:50:48 PM, on 6/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CA\eTrustITM\realmon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office Communicator\Communicator.exe
C:\Program Files\Polyphony Software\Keyboard Manager\KeybdMgr.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Cisco\CSAgent\bin\leventmgr.exe
C:\Program Files\Cisco\CSAgent\bin\okclient.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
C:\Program Files\CA\eTrustITM\InoRpc.exe
C:\Program Files\CA\eTrustITM\InoRT.exe
C:\Program Files\CA\eTrustITM\InoTask.exe
C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC. exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\HP OpenView\Discovery Agent\bin32\discagnt.exe
C:\Program Files\Hewlett-Packard\CM\Agent\radexecd.exe
C:\Program Files\Hewlett-Packard\CM\Agent\radsched.exe
C:\Program Files\Hewlett-Packard\CM\Agent\Radstgms.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\CClient.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Novell\ZENworks\Asset Management\bin\TSUsage32.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\emgurlb\Desktop\MyGiax.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mcknet.mckesson.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://mcknet.mckesson.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://mcknet.mckesson.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CmjBrowserHelperObject Object - {07A11D74-9D25-4fea-A833-8B0D76A5577A} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O2 - BHO: SearchBar.InitToolbarBHO - {1d970ed5-3eda-438d-bffd-715931e2775b} - mscoree.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: McKNet Toolbar - {c9a6357b-25cc-4bcf-96c1-78736985d412} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrustITM\realmon.exe" -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AgentUiRunKey] "C:\Program Files\Iron Mountain\Connected BackupPC\Agent.exe" -ni -sss -e http://localhost:16386/
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [COMMUNICATOR] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" /silentRetrials
O4 - HKCU\..\Run: [KeyboardManager] "C:\Program Files\Polyphony Software\Keyboard Manager\KeybdMgr.exe" /s
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\Run: [Jing] C:\Program Files\TechSmith\Jing\Jing.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Button Manager v1.874.lnk = ?
O4 - Global Startup: Cisco Security Agent.lnk = ?
O4 - Global Startup: SnagIt 8.lnk = C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Send to Mindjet MindManager - {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - C:\Program Files\Mindjet\MindManager 7\Mm7InternetExplorer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://mcknet.mckesson.com
O15 - Trusted Zone: Adobe
O15 - Trusted Zone: *.mckesson.hboc.com
O15 - Trusted Zone: http://*.mcafee.com
O15 - Trusted Zone: *.sap.mckesson.com
O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com.library.capel.../ebraryRdr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1149184099093
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/de...e/HPDEXAXO.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = na.corp.mckesson.com
O17 - HKLM\Software\..\Telephony: DomainName = na.corp.mckesson.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF603D6B-4280-4BD7-9693-971CAA1FA181}: Domain = mckesson.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FF603D6B-4280-4BD7-9693-971CAA1FA181}: NameServer = 10.7.224.100,10.39.224.100
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = na.corp.mckesson.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = mckesson.com,na.corp.mckesson.com,corp.mckesson.co m
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = mckesson.com,na.corp.mckesson.com,corp.mckesson.co m
O20 - AppInit_DLLs: csauser.dll
O23 - Service: AgentService - Iron Mountain Incorporated - C:\Program Files\Iron Mountain\Connected BackupPC\AgentService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco\CSAgent\bin\CSAControl.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iTechnology iGateway 4.2 (iGateway) - CA, Inc. - C:\Program Files\CA\SharedComponents\iTechnology\igateway.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - CA - C:\Program Files\CA\eTrustITM\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Service (InoRT) - CA - C:\Program Files\CA\eTrustITM\InoRT.exe
O23 - Service: eTrust ITM Job Service (InoTask) - CA - C:\Program Files\CA\eTrustITM\InoTask.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRealtime\bin\ITMRTSVC. exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: HP OpenView Discovery Agent (prgnDiscAgent) - Unknown owner - C:\Program Files\HP OpenView\Discovery Agent\bin32\discagnt.exe
O23 - Service: HP OVCM Notify Daemon (radexecd) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\CM\Agent\radexecd.exe
O23 - Service: HP OVCM Scheduler Daemon (radsched) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\CM\Agent\radsched.exe
O23 - Service: HP OVCM MSI Redirector (Radstgms) - Hewlett-Packard - C:\Program Files\Hewlett-Packard\CM\Agent\Radstgms.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: ZENworks Asset Management - Collection Client (TSCensus Collection Client) - Novell, Inc. - C:\Program Files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe

--
End of file - 12462 bytes
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#2 (permalink) Add to Neal's Reputation Report Post
Old Today, 11:09 AM
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Neal · #4 (**permalink**) 17-06-2009, 08:58 AM

Please finish the instructions from my first post. Thanks.

The MBAM scanner.

bconde · #5 (**permalink**) 17-06-2009, 02:05 PM

I downloaded the MBAM scanner, twice, executed the install, twice, verified there are .exe files in the MBAM folder.
Nothing happens when I doubly click on the .exe files. Even after a reboot, nothing happens.
Is this indicative of a particular type of malware infection?
I have Cisco Security Agent running on this machine....could that be preventing this from operating?
I do appreciate your help.

Neal · #6 (**permalink**) 17-06-2009, 10:27 PM

Also if you do get it to run you should disable a couple of programs that could hinder MBAM deleteing bad files and they are:

Ad-Aware Ad-Watch

1. Right click on the Ad-Watch icon in the system tray and select "Restore Ad-Watch".
2. At the bottom of the screen there will be two checkable items called "Active" and "Automatic".

Active: Switches Monitoring On or Off without closing
Automatic: Switches Automatic Blocking On or Off

3. Uncheck (red X) both items.

Spyware Doctor

]Spyware Doctor's OnGuard protective functionality may interfere with certain HijackThis fixes we need to make. Please follow these instructions to disable it:

To deactivate Spyware Doctor's OnGuard Tools

From within Spyware Doctor, click the "OnGuard" button on the left side.
Uncheck "Activate OnGuard".

You can reenable it once your system is clean.

Quote:

I have Cisco Security Agent running on this machine....could that be preventing this from operating?

Possible. Can you disable then try.

You can also try from safe mode:

Now reboot into safe mode( without networking support) by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.