Welcome and please read and follow instructions below before posting your Hijackthis log. Thanks.
Before posting your Hijackthis log, please help us to help you in a more efficient and quick manner by downloading and installing:
(
If you don't already have them) (
If you have older versions, just uninstall thru add/remove program)
SpyBot S&D 1.4
Just use all default options when useing SpyBot S&D
If you have a paid anti-virus subscription and subscription has not run out make sure to check for updates and run the scan with feed back on what was found that could not be deleted, post the file name(full file path) into your post above your hijackthis log.
If your paid anti-virus subscription has run out consider re-newing the subscription or uninstall it and get a free anti-virus program.
Two really good and free anti-virus programs are:
(
You only need one anti-virus program as two or more will cause significant problems on your computer)
AVG 7.1.371
Avast 4.6.744
Download, install, update and run the scan. Report back any files that could not be deleted when you post your first hijackthis log.
If you do have a free anti-virus program, check for updates and run the scan and report back any un-deleteable files back to us when you post your first Hijackthis log.
When all of the above has been done:
Download the new version of hijackthis here:
Install Hijackthis to the correct default folder: C:\Program Files\HijackThis
HIJACKTHIS
Click scan and save a log file and notepad will open up with HJT inside.
Copy/Paste into your reply. Thanks.
