Hi, My Windows XP computer is getting is running very slow it takes forever to start up and when I go to the Internet I get popup after popup. I tried to download spybot as suggested in your instructions, but I just keep getting ads and am not able to downoad it. I have AVG installed but when I try to run it it freezes and I get all kinds of errors.The same thing happens if I try to update AVG.
Thanks for any help
I was able to get a Hijackthis log.
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:40:29 AM, on 8/29/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\Kg\command.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Network Monitor\netmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\DriveCleaner Freeware\dcsm.exe
C:\WINDOWS\retadpu1000106.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\AOL\1187911096\ee\AOLSoftware.exe
C:\Program Files\Common Files\horyg22011.exe
C:\WINDOWS\system32\qwinkmdt.exe
C:\WINDOWS\System32\regscan.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\User\svchost.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
C:\Program Files\D-Link\D-Link RangeBooster N DWA-142\wirelesscm.exe
C:\WINDOWS\system32\ljdsrngo.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol\aol toolbar 5.0\AolTbServer.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\msbind32.exe
C:\Documents and Settings\User\Desktop\util\HiJackThis_v2.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: (no name) - {00000026-8735-428D-B81F-DD098223B25F} - (no file)
O2 - BHO: (no name) - {00000250-0320-4dd4-be4f-7566d2314352} - (no file)
O2 - BHO: (no name) - {000006b1-19b5-414a-849f-2a3c64ae6939} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {13197ace-6851-45c3-a7ff-c281324d5489} - (no file)
O2 - BHO: (no name) - {30000273-8230-4dd4-be4f-6889d1e74167} - (no file)
O2 - BHO: 0 - {4392A0FA-4F14-44F6-08A7-1C204C279D53} - C:\Program Files\Windows NT\lavukacys174.dll
O2 - BHO: (no name) - {4e1075f4-eec4-4a86-add7-cd5f52858c31} - (no file)
O2 - BHO: (no name) - {4e7bd74f-2b8d-469e-92c6-ce7eb590a94d} - (no file)
O2 - BHO: (no name) - {53B5F2B1-94DD-43E5-8187-EB4E31F00701} - C:\WINDOWS\system32\l3acdb.dll
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {5929cd6e-2062-44a4-b2c5-2c7e78fbab38} - (no file)
O2 - BHO: (no name) - {5dafd089-24b1-4c5e-bd42-8ca72550717b} - (no file)
O2 - BHO: (no name) - {5fa6752a-c4a0-4222-88c2-928ae5ab4966} - (no file)
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: WebAssist - {85589B5D-D53D-4237-A677-46B82EA275F3} - C:\WINDOWS\WebAssist.dll
O2 - BHO: (no name) - {8674aea0-9d3d-11d9-99dc-00600f9a01f1} - (no file)
O2 - BHO: (no name) - {965a592f-8efa-4250-8630-7960230792f1} - (no file)
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {C20F311D-626B-454E-85A0-6E9BA61E157A} - C:\WINDOWS\System32\jkhfd.dll
O2 - BHO: (no name) - {C6039E6C-BDE9-4de5-BB40-768CAA584FDC} - C:\WINDOWS\System32\fomcvbqg.dll
O2 - BHO: msscds32.msdn_hlp - {C934903B-61BE-403A-BC70-D738DAF43B8E} - C:\WINDOWS\System32\msscds32.dll
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765728274} - (no file)
O2 - BHO: (no name) - {E9BD0828-1FD9-410C-A50F-43EBE65D310F} - C:\WINDOWS\System32\rqrrono.dll
O2 - BHO: (no name) - {fc3a74e5-f281-4f10-ae1e-733078684f3c} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [{18-86-6D-D7-ZN}] C:\WINDOWS\system32\ljdsrngo.exe CHD003
O4 - HKLM\..\Run: [SystemOptimizer] rundll32.exe "C:\WINDOWS\System32\agerltuc.dll",forkonce
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\DriveCleaner Freeware\dcsm.exe"
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\retadpu1000106.exe 61A847B5BBF72813329B385772FF01F0B3E35B6638993F4661 AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppautoindexer.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1187911096\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [horyg] C:\Program Files\Common Files\horyg22011.exe
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\qwinkmdt.exe CHD003
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Regscan] C:\WINDOWS\System32\regscan.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [autorun] C:\Documents and Settings\User\svchost.exe
O4 - HKCU\..\Run: [autoload] C:\WINDOWS\System32\drivers\svchost.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Startup: TA_Start.lnk = C:\WINDOWS\system32\ljdsrngo.exe
O4 - Startup: Think-Adz.lnk = C:\WINDOWS\system32\qwinkmdt.exe
O4 - Global Startup: Belkin Wireless USB Utility.lnk = C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet All-in-one\hppdirector.exe
O4 - Global Startup: Wireless Connection Manager.lnk = ?
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} -
http://cdn.downloadcontrol.com/files...reeInstall.cab
O16 - DPF: {2D2BEE6E-3C9A-4D58-B9EC-458EDB28D0F6} -
http://drivecleaner.com/.freeware/in...eanerstart.cab
O16 - DPF: {DD8C9372-35FD-4F7D-8CE4-909ABCFAB2C5} - ms-its:mhtml:file://c:\\nores.mht!
http://adxtnet.net/code/chm/xpre.chm::/xpreload.ocx
O20 - Winlogon Notify: aeskap - C:\WINDOWS\SYSTEM32\aeskap.dll
O20 - Winlogon Notify: jkhfd - C:\WINDOWS\System32\jkhfd.dll
O20 - Winlogon Notify: rqrrono - C:\WINDOWS\SYSTEM32\rqrrono.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\Kg\command.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O24 - Desktop Component 0: (no name) - C:\Program Files\Windows NT\profsyxyvir.html
--
End of file - 8984 bytes
