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Spyware, Adware, Viruses and Malware Removal
  #1 (permalink)  
Old 21-08-2008, 02:42 AM
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Question keep on hanging

very slow start and looks like it freezes once upon boot.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:09:26, on 20/08/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20815)
Boot mode: Safe mode with network support

Running processes:
D:\WINDOWS.0\System32\smss.exe
D:\WINDOWS.0\system32\winlogon.exe
D:\WINDOWS.0\system32\services.exe
D:\WINDOWS.0\system32\lsass.exe
D:\WINDOWS.0\system32\svchost.exe
D:\WINDOWS.0\system32\svchost.exe
D:\WINDOWS.0\Explorer.EXE
D:\Program Files\XoftSpySE\XoftSpy.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Documents and Settings\Administrateur\Bureau\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Google
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Recherche Google
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Google
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = Recherche Google
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.fr/keyword/%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
F3 - REG:win.ini: load=
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - D:\Program Files\Ipswitch\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: CtBho Class - {6462546F-70AE-4abc-B2B6-BE68E9410002} - D:\Program Files\Haute Secure\CtBho.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - D:\Program Files\Fichiers communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - D:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: SYSTRAN Toolbar - {95daa571-4def-4a6d-97d8-98a346672a24} - mscoree.dll (file missing)
O3 - Toolbar: Haute Secure Toolbar - {7792546F-70AE-4abc-B2B6-BE68E9410002} - D:\Program Files\Haute Secure\CtToolBand.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - D:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [00PCTFW] "D:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [DefragTaskBar] "D:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] D:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [IgfxTray] D:\WINDOWS.0\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] D:\WINDOWS.0\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] D:\WINDOWS.0\system32\igfxpers.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISUSPM] "D:\Program Files\Fichiers communs\InstallShield\UpdateService\isuspm.exe" -scheduler
O4 - HKLM\..\Run: [CtPopup.exe] "D:\Program Files\Haute Secure\CtPopup.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] D:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ThreatFire] D:\Program Files\ThreatFire\TFTray.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "D:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS.0\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-20\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.v bs" (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O8 - Extra context menu item: Append to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Consulter les dictionnaires (SYSTRAN) - res://D:\Program Files\SYSTRAN\6\\GUIres.dll/lookup.js
O8 - Extra context menu item: Convert link target to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://D:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://D:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Traduire (SYSTRAN) - res://D:\Program Files\SYSTRAN\6\\GUIres.dll/translate.js
O9 - Extra button: Ajout Direct - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - D:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Ajout Direct dans Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - D:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Créer un Favori de l'appareil mobile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - D:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS.0\Network Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: Website Promotion Search Engine Submission Optimization & Marketing Software, Ranking Software, Popup Software, Tracks Eraser Software
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01...s/MSNPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1215566021625
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - D:\Program Files\a-squared Free\a2service.exe
O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - D:\Program Files\Fichiers communs\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe
O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AshampooDefragService - - D:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\aDefragService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BOCore - COMODO - D:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Service Bonjour (Bonjour Service) - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - D:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - D:\Program Files\Fichiers communs\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Fichiers communs\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - D:\Program Files\Fichiers communs\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: MySQL - Unknown owner - D:\Program.exe (file missing)
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - D:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: SRS Labs License Service - SRS Labs - D:\Program Files\Fichiers communs\SRS Labs Shared\Service\srslabslicenseservice.exe
O23 - Service: ThreatFire - PC Tools - D:\Program Files\ThreatFire\TFService.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - D:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - D:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

--
End of file - 11101 bytes
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  #2 (permalink)  
Old 22-08-2008, 01:59 PM
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Re: keep on hanging

SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

F3 - REG:win.ini: load=

[remove following item if you do not what this is for]
O15 - TRUSTED Zone: Website Promotion Search Engine Submission Optimization & Marketing Software, Ranking Software, Popup Software, Tracks Eraser Software

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.




Clean out TEMPORARY FILES procedures:
To clean your temp folder, recycle bin, etc..please download this free tool:

CCleaner CCleaner - Download

Install Options:
  • Don't install any Toolbars, or other programs, should it ask you!
  • Just uncheck the option of installing the Yahoo toolbar.

It will put a shortcut on your Desktop.

Do not run CCleaner until requested later.




Run CCleaner preferably in SAFE MODE (reboot tapping the F8 key after the beep).

Select the ‘Options’ BUTTON option (top LEFT), ‘Advanced’ BUTTON, and then UNCHECK the ‘Only delete files in Windows Temp Folders older than 48 hours’ (often, the latest download traffic could be the bearer of bad content – RESET back to default after this particular cleaning).

Select the ‘Cleaner’ BUTTON option (top LEFT), if not already selected. Use the ’Windows’ TAB up front by default.
  • Uncheck ‘Cookies’ option (advisable)
  • Optionally, Uncheck ‘Recently Typed URLs’ option (potentially still useful)
  • Click the ‘Analyse’ button.
  • Thereafter, click ‘Run Cleaner’ after you have reviewed what it proposes to clean.





* Please download Malwarebytes' Anti-Malware from HERE or HERE

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, initially select "Perform Quick Scan", then click Scan.
  • It may also be advisable to run the longer ”Full Scan” in addition to the above scan especially if issues remain.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked , and click Remove Selected.
  • When disinfection is completed , a log will open in Notepad and you may be prompted to Restart(See Extra Note).
  • A run log is automatically saved by MBAM and can be viewed by clicking the Logs TAB in MBAM.
  • Copy&Paste the entire report(s) in your next reply along with a fresh HijackThis log.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
__________________
Vincent P

MALWARE TROUBLESHOOTING: READ FIRST Procedures

__
ASAP: promoting a high standard and quality of security support no matter where you seek help.

Quote:
SAFER SURFING TOOLS (IE/FF **FREE** browser addons):
Linkscanner + WOT (Web of Trust) + SiteAdvisor (suggest at least two but not necessarily all)
Quote:
Tell me and I forget; show me and I remember; involve me and I understand.
There are no foolish questions, the only thing foolish is not asking if you're unsure of something.
Never ASSUME any detail because it can make an ASS out of U and ME... (ASS/U/ME ).
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