Need help starting win2000pro

have a compaq evo D usdt 20GB
I seen a question posted I couldn't understand much about it.
i try to do rein install win2000pro and it didn't work i got my external CD-ROM working after the bad install,Now when i try to boot up it gives a error Explorer.exe has generated
error and will be closed by windows . you need to restart the program!
thanks you for any advice!

See if this helps:

Error Message: Explorer.exe Has Generated Errors and Will Be Closed by Windows

I have the c:/ windows <DIR> but it don't have no files but one <DIR>called temp and all it has in it a file called GLFC.EXE.

UNDER C:/ WINNT/ SYSTEM32 THEY ARE NO FILE APITRAP.DLL OR APITRAP.OLD
thank you for your help!!
what now?

ok. Some questions just to clarify what is going on:

1: You tried to reinstall Windows 2000 on this Compaq.

Did you use the Compaq Recovery CD? Or what?

2: It didn't work. What exactly happened?

Please tell us as much detail as possible.

3: You did something with the external drive.

What exactly?

4: What are you trying to boot?

You're not trying to boot the external drive are you?


Anyway a few more details might help us help.

External drive is a external CD/RW not a hard drive. Sorry about that. Trying to boot? From win install disk!

OK i try to run installation it ask if i wanted to a clean install I clicked NO! it ran for about ten min.
then a message saying that it couldn't find some files so it stopped and tryed to reboot!

Error message (make sure SCSI devices are properly terminated see computer scsi adapter documentation),
(setup failed to install the product catalog)

And one about AVIRA was blocking something so i went in at the c prompt and removed the program avira, this has been on going about two weeks it's hard to remember all the error message. I have a older version of win2000pro v5. ? And the one on computer is a higher version 5.0.2195 the computer said it was a newer version couldn't install if I take it all off can I install the older version? or what do you think?

Is the CD the original one from Compaq or a different CD?

Do you know the Product Key associated with this computer?

Why not a Clean Install?

You should be able to "wipe" the hard drive and install from scratch assuming the following:

You get your drivers from Compaq and you know your Product Key.

Can you pick out your exact model from this list:

Product search results

No this is a copy ,
I don't know the key

I didn't under stand how or about a clean install all I wanted was to put some missing files like,Defrag,Disk Cleanup back on the PC.

I Have the key from the PC.

I have a copy of W2000Pro v5. it has 7 disk, No key

I all so have a copy of WinXP and i have the original disk and key for this one, can we do anything with this Disk?

The Product Key is tied to the computer and not the CD. The CD's are all the same as long as the version matches..

If you want to try and Repair Win2K you should be able to run a Repair or Upgrade install but only if you have a CD which is the same version as is currently installed.

If you want to "wipe" the computer and install XP you can do that as well. The key is tied to one computer so this XP key cannot be in use on another computer.

If you could specify your Compaq model from my above post it would help me look up original data as well as drivers for your computer.

There must be a label on the side or the rear of the case with the system model and or product #.

I try to find any and every thing i could! let me know if i need to find more

system BISO and setup Utility
copyrights-1982-2001


System Information :
product Name: Compaq Evo D500 USDT /Ultra-Slim DeskTop
Processor type: Intel(r) Celeron (tm) processor 1300 MHz
processor speed: 1300/100 MHz
processor Stepping: 6B1
Cache size (L1/L2): 32/256 KB
memory size: 512 MB/100 MHz
Integrated MAC: 000802203470
System ROM: 686y1 v1.02
Chassis serial number:u218kl7za221
Asset Tracking number:u218kl7za221
.................................................. .............

From the side of computer

certificate of Authenticity
Windows 2000 professional 1-2 CPU
Agency Series PD1086
.................................................. ...
I downloaded a program called (Windows product key viewer)and ran on PC:

WIN2000PRO 5.02195 service pack 4/product and the the key*********.

I removed your keys from above.

This should be the computer:

Compaq Evo D500 Ultra-slim Desktop- HP Business Support Center

Please give me some time to read the data.