Content Top
DAL Computer Help » Operating System Help » Windows 2000 Help » WordPerfect address book problem

Recommended Fix

Click here to fix Windows Errors and Optimize Windows Performance

Need Computer Help?
Register Now for FREE

WordPerfect address book problem

Reply
Thread Tools
Windows 2000 Help
  #1 (permalink)  
Old 15-07-2004, 10:18 PM
Newbie
D-A-L Newbie
 
Join Date: May 2004
Posts: 3
whulse Is a beginner here at D-A-L
WordPerfect address book problem

Since going from Win98Se to Win2000Pro my address book in WordPerfect Suite 8 will not function. The error I get when opening address book is "an error occurred trying to logon to MAPI for address book services". Pressing OK gives another error "There was an error starting the address book.". Can anyone enlighten me on why it would try to go to MAPI in the first place or how I can get it to go? I have reinstalled it 4 times but still get the errors. It appears to install correctly with this exception: When I go into setup and start, it goes through several screens but ends up asking for the CD to be inserted, and a path to be entered showing a file PFSet8.INI or another file Perfe8.INI. When entered, these files cannot be found. However, when I explore the disk I can locate both files. I also have MSOffice2000 installed and use Outlook, which has an address book, but I didn't want to use the Outlook address book in WordPerfect, not that I can get Wordperfect to recognize the MS Outlook address book anyway. In WPSuite8 I have had networking both installed and not installed, and still get the same messages. The MB is a PCChips M755 with a Pentium 3. I also have an ATI All-In-Wonder Video card installed. If anyone has any ideas I would appreciate hearing them. Thanks.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
  #2 (permalink)  
Old 16-07-2004, 08:10 AM
Full Member
New Recruit
 
Join Date: Jul 2004
Posts: 85
putasolutions Is a valued member of D-A-L
Re: WordPerfect address book problem

An Error Has Occurred Trying to Logon to MAPI for Address Book Services
DocumentID: 16173
Revision Date: 05-Mar-98 11:10:49 AM

The information in this document applies to:
WordPerfect 8 for Windows

Problem

The messages, "An Error Has Occurred Trying to Logon to MAPI for Address
Book Services" followed by "There was an error starting the Address Book"
appears when starting Corel Address Book 8 as a stand alone application.

In addition, the following message will be displayed if starting the AddressBook from inside WordPerfect: "Unable to load Corel Address Book.
You may have chosen not to install Microsoft Exchange or Corel Address
Book during the setup of WordPerfect. You can install Corel Address Book
by running a custom setup."


Answer:

Scenario One: Running Wordperfect Eight after UPGRADING Windows from
Windows 95-Windows 98

Copy MAPWIN95.DLL from the WordPerfect 8 CD (in \COREL\SUITE8\APPMAN\WKSWPI8 if using the Suite 8 Professional CD and
\COREL\APPMAN\WKSWPI8 if using the Suite 8 CD) to the windows\system
directory. Rename MAPI32.DLL in the windows\system directory and then rename MAPWIN95.DLL to MAPI32.DLL.

Note:After copying this file you need to right click on the file and edit the properties. Once on the properties screen, uncheck the read only box
and click OK

Scenario Two: Installing Wordperfect Eight on a Factory install of Windows
98

Copy MAPWIN95.DLL from the WordPerfect 8 CD (in \COREL\SUITE8\APPMAN\WKSWPI8 if using the Suite 8 Professional CD and \COREL\APPMAN\WKSWPI8 if using the Suite 8 CD) to the windows\system
directory. Rename MAPI32.DLL in the windows\system directory and then
rename MAPWIN95.DLL to MAPI32.DLL. You will need to reinstall windows
message and the Address Book at this time. The addressbook will open but
return the error: " The current profile contains no Address Book". This is caused by changing the mapi32.dll file all entry points and settings are not correct for exchange after renaming the file.

Note: After copying this file you need to right click on the file and edit the properties. Once on the properties screen, uncheck the read only box and click OK

After renaming this file you will need to re-install the Address Book portion of WordPerfect.

1. Back up the files located in the database folder
(C:\COREL\SUITE8\SHARED\ADDRESS\DATABASE)
2. Delete the address directory
3. Click on start and run
4. (Select the CD-ROM drive) and then choose setup.exe
5. Run the setup Program
6. Follow the onscreen instructions until you reach the Installation Type
screen
7. Choose Custom Installation
8. Continue until you reach the custom installation screen
9. Click on the Custom Selection button
10. Choose the option Deselect All Button
11. The last option in this list is required components
12. Click the components button
13. Click the check box next to Corel Address Book
14. Click Ok
15. Click Next
16. Choose install
17. Let Address Book install

Last edited by putasolutions; 16-07-2004 at 08:13 AM.
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Thread Tools

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lotus Organizer 5.01 Address Book problem Organizerjohn Other Software 0 07-03-2009 08:38 PM
WordPerfect Office 12 Address Book Hank Other Software 2 28-01-2007 06:25 PM
Unable to run Corel Wordperfect 7 address book pilotdonc Other Software 0 24-10-2006 08:11 PM
fax wizard address book problem ips Desktop / Server Applications 2 21-01-2006 11:47 AM
outlook address book phil_a Desktop / Server Applications 7 26-08-2005 11:42 PM


All times are GMT +1. The time now is 05:30 PM.

Bottom Corner