No Sound and Harware Identification Help !!

Scabby · #1 (**permalink**) 17-03-2006, 11:22 PM

I'm trying to solve no sound on this Windows 98SE Packard bell Pulsar
600 and I don't think I'm getting anywhere!

A brief: I have been given a Pulsar 600 and some ? system disks but the
computer has no sound. After plugging away at this sucker I cannot get
the drivers to work. So I have bought a Crystal sound card, only cheep
but it came with the driver disk. I have put this in and still no sound
even when the hardware installer has installed the drivers.

I have two cards/problems listed under the drivers section of the
System.
Unknown PCI card
and a Multimedia PCI device

I have tried to identify these items to get the drivers but I'm
struggling.
No matter what I have found so far they do not tell me what I need to
know to locate the drivers.

and so the question, could someone pleeeeease recommend

(A) A programme that I can find the relevant information about these
divices and a little help on where to look using it!

(B) Where is the best and more importantly, the most reliable place to
find these drivers.

(C) Reasure me that it isn't some other piece of controlling software
that wasn't installed by the ? system disks and that it will make no
difference at all how many sound cards I put in unless I install this
software.

and with that I will thank everyone in advance even if you couldn't
help!

Phil

Dan Penny · #2 (**permalink**) 22-03-2006, 05:53 PM

The onboard sound is probably enabled in the machines bios. This should be disabled.

If you find this is the case, and you disable it (saving the change to the bios on exiting), once you reboot into windows, remove both the "Unknown PCI card" and the "Multimedia PCI device" in Device Manager then restart. The system should detect the new sound card on startup and prompt for drivers. Ensure the driver floppy or CD is in the drive and point the system to it.

Post back with your results or further questions.