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Welcome to techhelpforum.
Did your machine come with any media? (CD's, floppies, etc.)
Did you obtain the machine from Dell, or a second or third party?
What is the exact model number of the Dell machine? (Look for a sticker on either the back, side, or bottom of the machine.)
What is the machines Serial Number?
Is there a Service Tag number?
Since you posted in the Windows 95/98/ME forum, I assume your O/S is one of these. Which is it? 95, 98(FE), 98SE, or ME?
Post back with your answers and any further questions.
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