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Random Resets/BSD

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  #1 (permalink)  
Old 10-02-2005, 03:00 AM
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Random Resets/BSD

I was getting random resets maybe once every 1 to 2 weeks, but last week I moved my computer to a different room and now I get them anywhere from once every few days to 6 in 2 hours. The only thing that changed was that I went from a Netgear RP614V2 router to a Linksys WRT54G V2.2.

The event viewer lists the following errors:

This one I get most often:
____________________________________________

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/8/2005
Time: 10:26:02 PM
User: N/A
Computer: SUBS
Description:
Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 37303030
0020: 50202066 6d617261 72657465 30302073
0030: 30303030 202c3830 34303038 30303032
0040: 3030202c 30303030 202c3030 30303030
0050: 30303030
__________________________________________________ ____



These 4 I am also getting lately and they also seem to cause resets:

1:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 2/9/2005
Time: 4:06:35 PM
User: SUBS\Benjamin
Computer: SUBS
Description:
DCOM got error "The service database is locked. " attempting to start the service netman with arguments "" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

2:
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 2/9/2005
Time: 4:06:35 PM
User: SUBS\Benjamin
Computer: SUBS
Description:
DCOM got error "The service database is locked. " attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

3:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 2/9/2005
Time: 4:06:35 PM
User: SUBS\Benjamin
Computer: SUBS
Description:
DCOM got error "The service database is locked. " attempting to start the service winmgmt with arguments "" in order to run the server:
{8BC3F05E-D86B-11D0-A075-00C04FB68820}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


4:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 2/9/2005
Time: 4:06:34 PM
User: N/A
Computer: SUBS
Description:
The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

__________________________________________________ ____


The last 4 errors happen within 2 seconds with error 4 first, then 3, 2, 1.


I ran memtest86 for 7 hours and it found no errors (after 13 loops). The system is also not overheating and there are no power fluctuations shown in Asus PCProbe.


Thanks in advance for any help.
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Old 10-02-2005, 03:44 AM
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Re: Random Resets/BSD

Is the puter restarting or freezing?

If restarting change this setting in order to get a more complete error message:

rt. click My Computer then click Properties then Advanced then Startup and Recovery Settings then unclick Automatically restart

As to the event errors:

System Error 1003 Error code 1000007f = "UNEXPECTED_KERNEL_MODE_TRAP_M" - The first parameter displayed on the blue screen specifies the trap number. Trap number 0x00000000, or Divide by Zero Error, may indicate memory corruption. Other hardware problems, or software failures can cause this error. See the the link to Bug Check codes for more explanations about various trap numbers.

Most of the problems leading to this event indicate faulty hardware, bugs in device drivers or incompatible hardware.

A troubleshooting approach from a newsgroup post: "Boot from CD to start the Recovery Console, then read setuplog.txt, and setupapi.log, to see what happens when it boots.

DCOM 10005: As per Microsoft: "These error messages are generated because another application, such as Microsoft Transaction Server, has already started the Dcom (the Distributed Component Object Model) Service. These messages do not indicate an actual problem and are benign." The recommended solution is to install the latest Service Pack

Service Control Manager 7000: A general note about this event - potentially any service may cause this to be recorded so there could be 1000s of variants. Missing or corrupted files, insufficient rights, missing registry entries, antivirus software, faulty hardware, software bugs and probably many other reasons may cause a service to fail in the starting process. The Service Control Manager that handles the startup of services simply records the failure.
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Old 10-02-2005, 06:00 AM
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Re: Random Resets/BSD

My computer is restarting and I disabled that per your instructions.


Here are a few more details:

When I get the System Error 1003 I get a message after reboot that it was caused by a driver (of course doesn't way which). I looked up that error code and I found too many possible causes for it that I have NO clue what to do about it. Also, my system may run fine now for the rest of the week and then start having problems again on the weekend, it's just too random.

On Thursday last week I did a full format of my computer and reinstalled everything with the newest drivers and updates.

Last friday my system was running fine for over 24hours so I installed Nero 6.6 and it crashed after that. So I removed Nero again and the system ran fine until today, nothing changed. Over the weekend I was playing a lot of World of Warcraft which should have a high memory and cpu usage.

My system reset today at 4pm, I left for school at 3pm and logged off so the computer was at the logon screen when it reset so there shouldn't have been much running in the background.


Also, sometimes my taskbar sometimes takes up to 10 seconds to respond, like I close IE which closes instantly but it takes up to 10 seconds for it to disappear from the taskbar.


Here is every piece of hardware on my computer:

AthlonXP 3200+
Antec TruPower 430 PowerSupply
Thermaltake Xaser 2 6000 Case
Asus A7N8X Deluxe MB (using nvidia onboard LAN)
HIS Excalibur 9800 Pro
Linksys WRT54G V2.2 Router
1 GB Corsair PC3200
27GB Maxtor DiamondMax HD 7200
72GB Seagate HD 7200
Soundblaster Audigy 2
Samsung CDRW
Sony DVDRW
Sony TFT LCD
HP PSC 2175 Printer
Logitech LX500 keyboard/mouse

___________________________________________

I'll also e-mail Microsoft, maybe they got an idea (worth trying).

Thanks
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Old 10-02-2005, 06:26 AM
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Re: Random Resets/BSD

try running check disk:

start > run > cmd
in the new window just type: chkdsk/f
then choose Y to run on next boot & reboot
this will fix any basic faults on the disk

you also might want to start > search for nero & delete any leftovers.
do you have a registry cleaner?

just a personal opinion: nero causes alot of problems with xp
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Old 10-02-2005, 03:25 PM
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Re: Random Resets/BSD

I got rid of every leftovers from Nero.

I also ran check disk but the system restarted 1 or 2 seconds (enough to see 4 bad sectors on my HD) after the summary showed up, is that normal?

Also, when I turned on my computer this morning it reset while loading windows and reset again right after.

This was the error I got:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2/10/2005
Time: 8:02:31 AM
User: N/A
Computer: SUBS
Description:
Error code 1000008e, parameter1 c0000005, parameter2 8056b297, parameter3 f56a4bac, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 38 30 35 36 62 32 39 37 8056b297
0040: 2c 20 66 35 36 61 34 62 , f56a4b
0048: 61 63 2c 20 30 30 30 30 ac, 0000
0050: 30 30 30 30 0000


I also checked and the automatic restart is still unchecked.
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Old 10-02-2005, 06:42 PM
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Re: Random Resets/BSD

I talked to some people at school and they all said it looks like it's either the harddrive or powersupply. My question now is, if it is the powersupply would I still get error messages in the Event Viewer?

Thanks
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Old 11-02-2005, 02:10 AM
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Re: Random Resets/BSD

Quote:
Originally Posted by bsippl
I talked to some people at school and they all said it looks like it's either the harddrive or powersupply. My question now is, if it is the powersupply would I still get error messages in the Event Viewer?

Thanks
My opinion? If it were your hard drive or power supply you wouldn't be navigating your XP.

Those errors are pointing to RAM but you said you checked that.

After chkdsk runs thru its 3 parameters it instantly reboots.

What anti virus are you running?

I see similar errors that required a re-installation of the AV.

Did you install any software with the new router? Uninstall old software?
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Old 11-02-2005, 06:28 AM
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Re: Random Resets/BSD

I am using Symanted Corporate 9.0 AV which I did not install until 2 days ago, so I had the problems without it installed. Also, no new software with the router, the only thing that changed was my IP address.

The HD is what a lot of ppl at school told me. I downloaded the Seagate analysis software and put it on CD, but the system hangs when I try to boot from it.

I ran memtest86 again today for 10 hours, still no errors and no reboots during that time.

Anyway, going to remove my second hd and dvdrw and try to run the seagate software again. If it doesn't work I will use my "old" Maxtor hd and install windows on it and remove the Seagate.
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Old 11-02-2005, 06:42 AM
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Re: Random Resets/BSD

I finally got the Seagate test to run (windows version at least) and got the following error:

Run: 2/10/2005 11:39:36 PM

NVIDIA nForce2 ATA Controller (v2.6) : ST380021A
Model: ST380021A
Serial Number: 3HV3HS2K
Capacity: 80.02 GB
Test result: Self-test routine completed with a S.M.A.R.T. alert error!

The Drive Self-Test has determined that the drive may have one or more failing sectors. Please run SeaTools Desktop for additional information about this problem.
Any drive reporting a S.M.A.R.T. error should be considered likely to fail at any time. You should back up your data from any such drive as soon as possible. Contact your computer or hard drive vendor to obtain return information.
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