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Weird random 'freezing' problem..
Weird random 'freezing' problem..
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13-07-2005, 05:47 PM
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Weird random 'freezing' problem..
Hi all, I've been searching everywhere for an answer to my problem, but I guess I need some help again...
The problem: my computer freezes randomly.
Ive had kind of a lot of problems the last months, I've done a windows repair install last months and one again last week cause the freezing problem kept persisting, but it didnt help. I also tried performing a chkdsk, also a SFC /scannow, and I have run different softwares like spybot s&d and ad-aware to get rid of eventual spyware, I've done a cleandisk, I have defragmented it, and did a virusscan (my virusscan is McAfee), I have got something like 61% memomy left, and now i really dont know what I could do anymore
It freezes every five/ten minutes, and then i hear a sound like it's bussy you know, even when I'm not doing anything on it.. when i got music on then it stops to start again after a few seconds and stop again and so a few times till it works fine again (the whole comp freezes at that time) and then the comp works again like nothing happened, just to do the same thing in a few minutes..
anyone got any suggestions how I could fix this?? that would be great.. as you can understand it pretty annoying...
Thanks!!
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14-07-2005, 12:38 AM
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Join Date: Jun 2004
Posts: 25,328
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Re: Weird random 'freezing' problem..
Sounds to me like a hardware problem.
Check the Device Manager: RT click My Computer then click Manage then Device Manager or go to start/run/ devmgmt.msc for any " !"
Also: look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for X errors. Click error line for details.
Post back the source & event id especially of errors that seem to coincide with a crash.
Also view your Error Log via:
[1] Start Menu
[2] Help and Support
[3] Pick a Task
[4] Tools
[5] Advanced System Information
[6] View the Error Log
Go to start | search (type in) .dmp
Note the location of your latest .dmp file.
Then:
1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your latest .dmp file.
4) After the Wiz creates a Text document attach it back to this thread.
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14-07-2005, 01:13 AM
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Re: Weird random 'freezing' problem..
Hi, tnx for the reply
there are no yellow ! in the device manager..
and I cant open the event viewer with run, and if I do it by going to administrative tools, the administrative tools folder is empty (and I got the hidden folders thing on)
i cant locate the dump files with wiz, i know they are in windos/internet logs, but when located is as if its empty..
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14-07-2005, 01:28 AM
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Re: Weird random 'freezing' problem..
What happens when you run eventvwr? Any error?
Are you saying you have nothing under Administrative Tools?
Also when you type .dmp into search you get nothing?
All this sounds like a windows problem but you say you just reinstalled?
Anything here:
[1] Start Menu
[2] Help and Support
[3] Pick a Task
[4] Tools
[5] Advanced System Information
[6] View the Error Log
Also can you open the Task Manager & monitor your CPU Usage?
Also do you know the make of your hard drive?
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14-07-2005, 11:02 AM
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Re: Weird random 'freezing' problem..
eventvwr i can open with start/run now, it didnt work yesterday, and in the list of previous things that I typed I dont see it mistyped or anything :S strange...
yes my administrative tools is always empty, and im the administrator of the computer, so its strange.. even after clean installs or repair installs, I never had anything there.. or maybe im doing something wrong, but I didnt think so..
anyway, I looked into the system thing, and there are a LOT of red crosses... :S most of them have disk as source, but also service control manager, browser, tcpip, eventlog, redbook, ...
Yes I guess I can see the task manager, it's when you do ctrl+alt+del, and the third tab, the green thing that's peeking and lowering?
the make of my hard drive.. euhm I'm not verry technical and stuff.. is there a way to see it? (without opening the computer preferly..)
I see the errorlog now (its in french..) I dont understand exactly what it's about, but it doesnt really look good.. for yesterday, it's saying mostly this: mercredi 13 juillet 2005 Disk Le périphérique \Device\Harddisk0\D comporte un bloc défectueux.
and there are also other things, like about McAfee..
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15-07-2005, 12:31 AM
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Re: Weird random 'freezing' problem..
Looks like alot of disk/drive errors.
Try this scan to ID your drive:
http://www.belarc.com/free_download.html
Look under Drives
You should see like Maxtor; Western Digital; Seagate; IBM; etc.
Here is a list of major diagnostics:
http://www.tacktech.com/display.cfm?ttid=287
Let us know if you need further help preparing the diagnostic.
I think this would be a good step to check out that hard drive.
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15-07-2005, 01:08 AM
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Re: Weird random 'freezing' problem..
ok thanks, I did that
drives:
40,02 Gigabytes Usable Hard Drive Capacity
25,88 Gigabytes Hard Drive Free Space
JLMS XJ-HD166S [CD-ROM drive]
LITE-ON LTR-48246S [CD-ROM drive]
Lecteur de disquettes [Floppy drive]
SAMSUNG SV4012H [Hard drive] (40,06 GB) -- drive 0, s/n 0540J1DW349962, rev RM100-10, SMART Status: Healthy
so I should download the thing from samsung on the second site, right? but to do what exactly?
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15-07-2005, 01:20 AM
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Re: Weird random 'freezing' problem..
This is the diagnostic for your drive.
http://www.samsung.com/Products/Hard...ties/hutil.htm
You need to follow the instructions to put the download onto a floppy disk & then boot that disk.
Read the instructions & let us know if you need further help setting it up.
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15-07-2005, 10:28 AM
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Re: Weird random 'freezing' problem..
ok thanks, that looks complicated..
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16-07-2005, 01:43 AM
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Re: Weird random 'freezing' problem..
Not very.
Samsung recommends backing up the hard drive. Beyond that the test is simple.
Quote:
3. Execution
Hutil is a DOS based utility so it is needed to prepare a bootable 1.44-MB diskette in advance.
Download Hutil_creator.exe on the diskette prepared from the internet. (Hutil_creator.exe is an auto extract execution file.)
When you execute the Hutil_creator.exe, Hutil folder will be created and extract Hutil.exe and Hutilxxx.cfg files.
Reboot the system by above diskette.
Execute the program by typing A:\Hutil.exe in DOS mode.
Please Back-up your data before executing this program. Hutil.exe and Hutilxxx.cfg have to be always together on same folder.
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Put a floppy in the floppy drive & right click A: under My Computer then choose Format.
Then choose: create an MS-DOS startup disk.
Download Hutil_creator.exe on the diskette prepared from the internet. (Hutil_creator.exe is an auto extract execution file.)
Execute the Hutil_creator.exe.
When you execute the Hutil_creator.exe, Hutil folder will be created and extract Hutil.exe and Hutilxxx.cfg files.
Reboot the system with this diskette.
Then execute the program by typing A:\Hutil.exe in DOS mode.
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