Blue Screen O' Death - Stop: C0000218

Have a user who is getting this error message when booting to Windows XP:

Stop: C0000218
Unknown hard error

What should I have him do?

Thanks!

There are a few variations on this error depending on the exact message recieved.

Essentially a failure to load the registry.

A couple of first looks:

http://support.microsoft.com/default...;EN-US;q104203

http://support.microsoft.com/default...;EN-US;q307545

The above use of the Recovery Console assumes that a full version XP CD was used to install & is still available.

With an OEM version you may need to consult the manufacturer for recovery options.