printer problems

My printer is on the list of printers, but the computer does not recognize itself as having a printer. How is this? How to fix it? Could driver be in it?

What is the make & model of the printer?

Did you install the software prior to the printer?

If so:

Did you go thru the Control Panel | Printers & Faxes | Add Printer?

when I installed the driver, the computer said it was already there. Is it that the printer might not be installed when the driver has been? None of the Office software says there is a printer even tho the printer is listed in the printer folder.

Is this a new printer? Was it ever working before? Did you have another printer? Did you follow the printer installation manual?

What is the make & model?

In general you install all the software (including drivers) prior to ever plugging in the printer.

At this point I would suggest removing the printer & all software & trying again.

Uninstall-reinstall did it! Thanks!

Glad to hear it!

Let us know if we can help further in the future!

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