Onboard Sound Problems

Hex_2005 · #1 (**permalink**) 17-08-2005, 06:55 PM

Hiya Ive Just Brought A Sound Card And Ive Installed It Correctly Cause I Am Gettin Sound But When I Go To Windows Media Player Sometimes It Crashes And A Blue Screen Comes Up.

Technical Information:

**** STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

REMOVE DISABLE ANY NEWLEY INSTALLED HARDWARE OR SOFTWARE. DISABLE BIOS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING

I Went Into The Bios To Try And Disable The Onboard Sound And I Couldnt Find Anything To Do With Sound

jephree · #2 (**permalink**) 18-08-2005, 01:54 AM

What is listed under the Device Manager under Sound etc.
Start/Run/ devmgmt.msc

Also check dxdiag under Sound
Start/Run/ dxdiag

Hex_2005 · #3 (**permalink**) 18-08-2005, 02:02 AM

Right I Am Gonna Attact To Pic Ive Done What You Said and For Some Reson On The Direct X Thing I Got 3 Sound Devices Installed

Sound 1 Sould Be One One I Am Using

And Device Manager Is Showin Loadz Of Devices Installed

jephree · #4 (**permalink**) 18-08-2005, 07:22 AM

The device manager will show many items yes; this is common.

What are the 3 in dxdiag?

Is #1 set as Primary?

If you see #2 & or #3 in the Device Manager set to Disable.

You can always reverse this if need be.

Hex_2005 · #5 (**permalink**) 19-08-2005, 11:07 PM

1. C-Media Wave Device
2. Modem #0 Line Playback (Emulated
3. Vinyl AC'97 Audio (WAVE)

Well Thats The Ones Listed Under Dxdiag

I Can Give You The Name Of The Sound Card I Installed
Genius Sound Maker Value 5.1 Audio 5.1-C Channel PCI Acceleration Card Ive Installed All The Drivers And Now I Am Gettin All Different BLue Screen Errors Now And I Dont Know What To Do And It Happens Sometimes When I Am Using The Computer And Sometimes When I Shutdown As Well I Am Going To Attach A Debug Log To Here.

I Hope You Can Help Cause I Am Worried About It Goin To A Shop.

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.5.0003.7
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini081905-04.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32 \drivers
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
Debug session time: Fri Aug 19 17:02:40.312 2005 (GMT+1)
System Uptime: 0 days 0:44:56.013
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
Loading Kernel Symbols
.................................................. .................................................. ..............................................
Loading unloaded module list
............
Loading User Symbols
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {0, 2, 0, 0}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*** ERROR: Module load completed but symbols could not be loaded for cmaudio.sys
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
Probably caused by : cmaudio.sys ( cmaudio+2679a )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: 00000000, address which referenced memory

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************

MODULE_NAME: cmaudio

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 3c55fe31

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
00000000

CURRENT_IRQL: 2

FAULTING_IP:
+0
00000000 ?? ???

CUSTOMER_CRASH_COUNT: 4

DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from f706c79a to 00000000

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
f79fef80 f706c79a 864d4d50 0000008c f706e5d3 0x0
f79fef8c f706e5d3 858dc72c 00000080 86d82a70 cmaudio+0x2679a
f79fefa0 f706303b 86dd0760 ffdff980 ffdff000 cmaudio+0x285d3
f79fefb8 f70607df f70581ee 86d82f68 ffdff9c0 cmaudio+0x1d03b
f79fefbc f70581ee 86d82f68 ffdff9c0 f7056573 cmaudio+0x1a7df
f79fefc8 f7056573 804dcd22 86dcaf54 86dcae20 cmaudio+0x121ee
ffdff9c0 00000000 00000000 00000000 00000000 cmaudio+0x10573

FAILED_INSTRUCTION_ADDRESS:
+0
00000000 ?? ???

FOLLOWUP_IP:
cmaudio+2679a
f706c79a c20800 ret 0x8

SYMBOL_STACK_INDEX: 1

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: cmaudio+2679a

IMAGE_NAME: cmaudio.sys

STACK_COMMAND: kb

BUCKET_ID: WRONG_SYMBOLS

Followup: MachineOwner
---------

eax=864d4d50 ebx=00000001 ecx=858dc72c edx=8647ebe8 esi=863d5790 edi=00000000
eip=00000000 esp=f79fef84 ebp=86d82cc8 iopl=0 nv up ei ng nz ac po cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010297
00000000 ?? ???
ChildEBP RetAddr Args to Child
WARNING: Frame IP not in any known module. Following frames may be wrong.
f79fef80 f706c79a 864d4d50 0000008c f706e5d3 0x0
f79fef8c f706e5d3 858dc72c 00000080 86d82a70 cmaudio+0x2679a
f79fefa0 f706303b 86dd0760 ffdff980 ffdff000 cmaudio+0x285d3
f79fefb8 f70607df f70581ee 86d82f68 ffdff9c0 cmaudio+0x1d03b
f79fefbc f70581ee 86d82f68 ffdff9c0 f7056573 cmaudio+0x1a7df
f79fefc8 f7056573 804dcd22 86dcaf54 86dcae20 cmaudio+0x121ee
ffdff9c0 00000000 00000000 00000000 00000000 cmaudio+0x10573
start end module name
804d7000 806fd000 nt ntkrnlmp.exe Wed Mar 02 00:57:27 2005 (42250F77)
806fd000 8071dd00 hal halmacpi.dll Wed Aug 04 06:59:09 2004 (41107B2D)
b7245000 b726ef00 kmixer kmixer.sys Wed Aug 04 07:07:46 2004 (41107D32)
b743f000 b7462000 Fastfat Fastfat.SYS Wed Aug 04 07:14:15 2004 (41107EB7)
b748a000 b749a980 NAVENG NAVENG.Sys Tue Mar 15 20:35:44 2005 (42374720)

jephree · #6 (**permalink**) 20-08-2005, 02:09 AM

The issue is definitly your sound card & or drivers. Did the drivers you installed come with the card?

Actually I am not seeing that card listed at dxdiag & the drivers in conflict appear to be your on-board drivers.

As a test does removing the card resolve the issues? Also notice the difference in the listings of dxdiag as well as the device manager with the card in & out.

Hex_2005 · #7 (**permalink**) 20-08-2005, 01:21 PM

Yeh The Drivers Installed Did Come With The Drivers Yeh If I Remove My Card Then Everythings Ok So What Can I Do About This Cause When I Went To The Bios I Couldnt Disable The Onboard Sound.

jephree · #8 (**permalink**) 21-08-2005, 04:22 AM

Is this the card:

http://www.microdirect.co.uk/Product...26&GroupID=283

I am a bit confused about its' specs & Genius no longer has any info on it.

I know it's tedious but the only thing that I can think of is to compare both dxdiag & device manager listings with & without the card. What is the difference?

You may need to experiment enabling & disabling certain devices & drivers.

If you can you locate the drivers that were installed with the card CD that would be the first thing to uninstall untill we can figure out what the conflict is.

Hex_2005 · #9 (**permalink**) 22-08-2005, 12:09 PM

Yes That Link You Give Me Is My Card These Blue Screens Happen At Random Times kk I Will Try What You Said.