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Help needed as I cannt install Netgear software

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  #1 (permalink)  
Old 10-12-2005, 05:50 PM
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Help needed as I cannt install Netgear software

i have puchased Netgear WGR614 to network and work wirelessly at home. When I insert the CD installation disk i get the following
Please Wait

The Installation Assistant is loading

Note: If this page displays for more that 30 seconds, the Installtion Assistant cannot start.

Some popup ad blocker and spyware blocker software prevent this software from running.

If you have installed popup ad blocker or spyware blocker software on this PC, disable these services until after you complete the router setup.


I turned off windows firewall. The pc runs McAffee security centre. Any ideas on getting Netgear to load please?
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Old 11-12-2005, 02:27 AM
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Re: Help needed as I cannt install Netgear software

Did you turn off McAffee? Also the SP2 popup blocker? Also any other blockers that you may have?
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Old 11-12-2005, 05:48 AM
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Re: Help needed as I cannt install Netgear software

hold down the control button while it loads? The control buton usually bypasses the pop-up blocker...
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Old 04-01-2006, 10:12 PM
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Re: Help needed as I cannt install Netgear software

Thanks for the help people
steve
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Old 05-01-2006, 01:54 AM
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Re: Help needed as I cannt install Netgear software

Did you get it going?
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Old 05-01-2006, 09:26 PM
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Re: Help needed as I cannt install Netgear software

Got it working using control button to bypass blocker thanks
sm
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Old 18-01-2006, 07:31 PM
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Re: Help needed as I cannt install Netgear software

I am also having trouble , I turned off the firewall and it says you dont use the disc if connecting to a wireless router. im stuck It shows McAfee at the bottom but I havent opened it. It is a new laptop and it was on there when I got it. So does that mean I still need to turn it off? Also what is PS2? Do I use the NETGEAR cd, then hold down the dtrl key while it is loading? Once it is on then do I connect to the internet? I am so confused!! Can someone please help me with this???

Last edited by jcrock; 18-01-2006 at 07:41 PM.
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Old 19-01-2006, 01:58 AM
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Re: Help needed as I cannt install Netgear software

Right click the McAfee icon & exit or disable or turn off (temporarily).

The Installation Assistant should tell you what to do.

Where do you get the message: "dont use the disc if connecting to a wireless router"?

PS2 is a connector/port type usually for keyboards & mice. Unless you mean Play Station 2?

So basically run the CD & see what happens. Although I am confused by the "dont use" message. Where does that come from?
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Old 19-01-2006, 02:42 PM
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Re: Help needed as I cannt install Netgear software

Thank you very much for your help and getting back to me. If I'm not mistaken , it says that when you have the disc in and it does the wizard. I finally got it though I read the other persons answer about holding down the ctrl button while the wizard comes up to bypass the blockers. I also looked at the McAfee program and done exit on it. Thank you so much. Hope you have a great day. Joyce
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Old 20-01-2006, 02:08 AM
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Re: Help needed as I cannt install Netgear software

Glad you got it going! Thanks for the update and the thanks!

Let us know if we can help further in the future!

This thread has been Resolved and Locked to prevent other users hijacking the thread and to help others know which threads have been Resolved and which are still being worked on.

If you started this thread and the problem returns or the case has not been properly Resolved, please send a Private Message to a Moderator of this forum to have the thread opened again. If you have a different problem, please start a new thread.
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