Blue Screen Problem

mcahill · #1 (**permalink**) 15-01-2006, 05:23 AM

Here's what I am seeing:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP: 0x000000D1 (0x0000000C, 0x00000002, 0x00000000, 0xf1ca1a8f)

Mpfirewall.sys-Address f1ca1a8F base at f1c9f000,datestamp 409a669f

Mcafee was deleted and disabled, so I don't know why it should do this, as I understand this is a Mcafee problem. I've already done an msconfig to see if it's on startup and it isn't. I checked in services under the control panel as well and anything Mcafee is disabled. PLEASE HELP!! I keep getting this error while I'm trying to do stuff and I don't know what to do!!

madmikejt12 · #2 (**permalink**) 15-01-2006, 10:32 AM

have you got the latest updaes for xp?

Quote:

The Stop 0xD1 messages indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.

Possible Resolutions:

* Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.

try these links:
http://support.microsoft.com/default...;en-us;Q317326 Stop 0x000000D1 Error Message When You Turn Your Computer Off

http://support.microsoft.com/default...;en-us;Q316208 "STOP:0xD1" Error Message When You Start Your Windows XP-Based Computer

http://support.microsoft.com/default...;en-us;Q319870 WRQ AtGuard Program Causes Error Message in Windows XP

hope this helps,
Mike

mcahill · #3 (**permalink**) 15-01-2006, 09:45 PM

I've updated everything already. I don't know what driver is the problem.

Quote:

Originally Posted by madmikejt12

have you got the latest updaes for xp?

try these links:
http://support.microsoft.com/default...;en-us;Q317326 Stop 0x000000D1 Error Message When You Turn Your Computer Off

http://support.microsoft.com/default...;en-us;Q316208 "STOP:0xD1" Error Message When You Start Your Windows XP-Based Computer

http://support.microsoft.com/default...;en-us;Q319870 WRQ AtGuard Program Causes Error Message in Windows XP

hope this helps,
Mike

madmikejt12 · #4 (**permalink**) 16-01-2006, 08:20 PM

try uninstalling and reinstalling McAfee personal firewall, this may solve the problem.

mcahill · #5 (**permalink**) 17-01-2006, 03:22 AM

I did uninstall it. That's the worst of it...uninstalled it months ago. I THINK I may have it solved. I talk to support at McAfee and they troubleshooted me through getting rid of things in the registry to finalize the removal, and yes, I made a backup just in case. And I haven't seen the blue screen since, and lately, it was happening every few hours. Thanks for your help!

madmikejt12 · #6 (**permalink**) 17-01-2006, 09:00 AM

ok, glad you sorted it

thanks for letting us know

Mike