I didn`t think it would be possible. I`m not sure of the make of her PC but it does have XP on it. I`m going around there tonight so i will have a look. I`m not great with computers but know some of the basic stuff so will see if i can sort it without reformatting. It might be something simple that`s the problem as she`s very computer illiterate and she admits it
I`ve got 5 discs for my desktop which i made from the computer and 1 disc that came with my laptop.
Thanks for your help
Jackie