cannot install BTbroadband 105 modem

peter jones · #1 (**permalink**) 04-03-2006, 04:29 PM

Everytime I run the BT Broadband installation cd it comes up with an error when trying to install the modem, the message reads.
Can't get registry value:key=Software\GlobespanVirata\Adslvalue=drive rType
Can anyone help?????

jephree · #2 (**permalink**) 05-03-2006, 01:35 AM

I would suggest calling BT

http://www.bt.com/broadband/bb_info....&obsNoSee=true

There are some similar issues here:

http://www.google.com/search?lr=&ie=...ta%5CAdslvalue

peter jones · #3 (**permalink**) 05-03-2006, 10:46 AM

Hi I.ve tried a whole new BT package still the same error (can't get registry value)
both packs work on my laptop.This BT voyager 105 has been working fine on my desktop for over a year it just suddenly failed on start up.I think I may have been infected by Downloader.Trojan. which I think we've erased, it's just this 1 error that I am aware of and it's stopping me connecting to the internet. HELP PLEASE

jephree · #4 (**permalink**) 06-03-2006, 02:35 AM

Voyager 105 USB Modem

Quote:

You may see the error message can't get registry value, key is equal to software/globespanvirata/adsl and value is equal to driver type which I have found to be caused by anti-virus software (attempting to protect user form malicious file changes) thus preventing the removal or the install/reinstallation of the Voyager. Best to disable the anti-virus, run the Dr105 utility and then re-install software.

http://www.neo.easynet.co.uk/help/action.htm