DVD/CD recognition problem

perwick · #1 (**permalink**) 06-03-2006, 11:30 AM

I am using the Windows XP operating system. There are 2 drives on my PC which are causing a problem, CD Writer HP CD-Writer+9000 and a DVD SONY DVD-ROM DDU220e, drives F & E respectively. If I insert a blank disk into either of these drives I always get a message to "insert disk in Drive F or E". Both drives will, however, play properly if a disk with data is inserted and the PC will obviously recognise then that a disk is in the appropriate drive(s). I have checked the Device Manager which tells me that both hardware items are operating properly and I have checked for more up to date drivers, but there aren't any.
Any assistance in solving this problem would be greatly appreciated.

jakeyeager · #2 (**permalink**) 06-03-2006, 06:41 PM

are you the admin on your computer?

perwick · #3 (**permalink**) 06-03-2006, 06:45 PM

Yes I have administration status

jakeyeager · #4 (**permalink**) 06-03-2006, 06:51 PM

ok, do you have a Dell? (just curious)

perwick · #5 (**permalink**) 06-03-2006, 06:59 PM

No its not a Dell. Its a big of a mongrel with a A7N8X motherboard which I installed about 2 yars ago

jephree · #6 (**permalink**) 06-03-2006, 10:53 PM

Quote:

Originally Posted by perwick

I am using the Windows XP operating system. There are 2 drives on my PC which are causing a problem, CD Writer HP CD-Writer+9000 and a DVD SONY DVD-ROM DDU220e, drives F & E respectively. If I insert a blank disk into either of these drives I always get a message to "insert disk in Drive F or E". Both drives will, however, play properly if a disk with data is inserted and the PC will obviously recognise then that a disk is in the appropriate drive(s). I have checked the Device Manager which tells me that both hardware items are operating properly and I have checked for more up to date drivers, but there aren't any.
Any assistance in solving this problem would be greatly appreciated.

Here is a general troubleshooting page:

http://www.microsoft.com/windows/win...vice/0091.mspx

If both drives are acting the same there might be some issue with the secondary channel.

Have you checked this in the Device Manager?