when i go to run then cmd it wont work

on my windows xp it wont let me run cmd because im trying to relise and renew my ip adress plzzzz help

Hi and welcome to D-A-L

follow these steps to quickly release and/or renew the Internet Protocol (IP) address of a computer running Windows XP

1. Click the Start menu button on the Windows taskbar.

2. Click Run... on this menu.

3. If the computer is holding a current IP address, type 'cmd' (without the quotes) in the text box that appears. A command prompt window appears on the screen.

4. Type 'ipconfig' (without the quotes) to view the status of the computer's IP address(es).

5. If the computer is holding a current IP address, type 'ipconfig /release' to let go of the address.

6. Type 'ipconfig /renew' to obtain a new IP address (whether or not the computer is holding a current address).

If you can't go Start....Run have you tried Start...Programs...Accesories then Command prompt ?

__________________
Jeff If you've been helped you tell your friends, and consider a donation Here to help support the forum. All donations are greatly appreciated

D-A-L Site and Help Forums Rules

Please do not PM me for help.These messages will be deleted without reading.
Please post your problem in the appropriate forum.

(Thanks )

Also try to run cmd.exe

If cmd.exe works while cmd doesn't you may well have a virus.

Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.
(Not in this section please).