Is this a new problem? Were things working OK previously? Any new hardware and or software?
The default admin account is usually left untouched if you are using Pro on a single computer.
admin1 would be the basic user account.
What happens when you try to install programs? Any error message?
As to System Restore:
Quote:
Error: Can't Access System Restore - Disabled by Group Policy - or System Restore tab missing
Go to Start - Run and type regedit then press enter.
Navigate to the following registry Key.
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Win dows NT\SystemRestore
In the right pane, right click on each of these Value Keys and select delete.
"DisableSR"
"DisableConfig"
Close Regedit. Right click on My Computer and select the System Restore tab. A reboot may be necessary.
If the above doesn’t fix the issue, there’s a registry edit at Kelly’s Korner.
Look on line 278 left side. http://www.kellys-korner-xp.com/xp_tweaks.htm
These steps, and registry fix are also known to repair the inability to enable System Restore after it has been turned off.
More information on “System Restore Group Policy restrictions”
Note: There is a good possibility this was caused by malware/virus infection. Click here for cleanup instructions.
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http://bertk.mvps.org/html/error.htm...sabledByPolicy
As a first response you might want to post a HijackThis log for review by our Pros in that section:
Please follow the instructions
HERE & then post your log in a new thread in the
Spyware, Adware, Viruses and HijackThis Logs section.
(
Not in this section please).
Please specify what issues you appear to be experiencing along with your log.