PC reboots while loading

I would suggest loading the dump tools I posted above so we can at least take a look at what is bothering XP.

You could also try to contact Mercury and ask about the BIOS install method.

Hi,


The down freezes after 68%. Tried five times.

If you were trying the Current Release try a Previous Release.

Make sure that you are downloading the 32bit version unless you are running XP64.

Do you have enough free space on your hard drive?

Hi,

Here's the text document of debugwiz


Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini071306-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: D:\WINDOWS;D:\WINDOWS\system32;D:\WINDOWS\system32 \drivers
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntoskrnl.exe -
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_rtm.040803-2158
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055ab20
Debug session time: Thu Jul 13 12:28:20.093 2006 (GMT+6)
System Uptime: 0 days 0:08:47.670
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntoskrnl.exe -
Loading Kernel Symbols
.................................................. .................................................. ...............
Loading User Symbols
Loading unloaded module list
.........
*** ERROR: Module load completed but symbols could not be loaded for cmuda.sys
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {fc117b0a, 2, 0, fc117b0a}

ANALYSIS: Kernel with unknown size. Will force reload symbols with known size.
ANALYSIS: Force reload command: .reload /f ntoskrnl.exe=FFFFFFFF804D7000,214600,41108004
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
Probably caused by : cmuda.sys ( cmuda+68b0a )

Followup: MachineOwner
---------

kd> !analyze -v;r;kv;lmtn;.logclose;q
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fc117b0a, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: fc117b0a, address which referenced memory

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!KPRCB ***
*** ***
************************************************** ***********************
************************************************** ***********************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
************************************************** ***********************

greetings
Ron

Feeling great being ignored

hi there,

have u downloaded the file yet? are you using internet explorer? if so download firefox and try to download the file from there:

http://www.mozilla.com/firefox/

Mathias

Sorry I missed your post.

I cannot get much from that log as it is not getting the symbols it needs.

Was that run thru the DeBug Wiz?

You might try this setting to trace new dumps:

Right click on My Computer then click Properties then Advanced

Startup and Recovery > Settings

Change the Write Debugging information to : Kernel Memory Dump


Post new logs. You can also check older logs and see if the symbols were read correctly.


The jist of that error was a driver. A full log should point out the driver in question.

Hi,
I am getting the same log.


Command string to pass to debuger
-logo c:\debuglog.txt -c "!analyze -v;r;kv;lmtn;.logclose;q" -y SRV*c:\symbols*http://msdl.microsoft.com/download/symbols -i D:\WINDOWS;D:\WINDOWS\system32;D:\WINDOWS\system32 \drivers -z "C:\WINDOWS\Minidump\Mini072906-01.dmp"

Location of debuging tools
C:\Program Files\Debugging Tools for Windows\cdb.exe

Are the settings right?

Regards
Ron

Apparently there is some confusion between C: and D:

Is your XP loaded on C:?

Do you have two Operating Systems?

What is on D:?

Hi,

Windows xp loaded on C: as well as D: drive
Windows XP on C: is not genuine & its activation period is over
Windows XP on D: is genuine

Could you tell me how to remove it?

Regards
Ron