If you find that the hardware is installed correctly and the problem persists then:
Look in your Event viewer: rt. click My Computer then click Manage then Event Viewer.
Or: Administrative Tools/Event Viewer or Start/Run/ eventvwr
Open the system as well as the application tabs & look for red
X errors. Click error line for details.
Post back the source & event id & Description especially of errors that seem to coincide with this issue.
Also check the Information lines that might coincide with this issue.
How to view and manage event logs in Event Viewer in Windows XP
Also:
Go to
start | search (type in)
.dmp
Note the location of your
.dmp files.
Then:
1) Download and install the
Debugging Tools from Microsoft
2) Download and install this
debugwiz
3) Open the Wiz & Browse to, or paste in the path to, your
.dmp file.
4) After the Wiz creates a Text document attach it back to this thread.