blue screen

hotc25 · #1 (**permalink**) 26-12-2006, 12:05 PM

i get this message
stop 0x0000007E (0xc0000005,0x80584faf,0xf78a21e8,0xf78a1ee4) what could this be

madmikejt12 · #2 (**permalink**) 26-12-2006, 06:15 PM

does it say SYSTEM_THREAD_EXCEPTION_NOT_HANDLED?

did you get this when you restarted your computer after installing XP?
see this: http://support.microsoft.com/kb/330182

Quote:

CAUSE

This issue may occur if a system thread generates an exception that the error handler does not catch. This may occur if one or more of the following conditions exist:

•If this issue occurs after the first restart during Windows Setup, or after Setup is finished, the computer may not have sufficient hard disk space to run Windows

.•If this issue occurs after the first restart during Windows Setup, or after Setup is complete, the computer BIOS may be incompatible with Windows.

•Incompatible video adapter drivers.

•Damaged RAM.

•A damaged device driver or system service.

•If the issue is associated with the Win32k.sys file, it may be caused by a third-party remote control program.

Further down are the resolutions

hope this helps,
Mike

hotc25 · #3 (**permalink**) 27-12-2006, 03:35 PM

ok it does not say anything else and the links dont help to much, tested the ram and did a chkdsk no probem

madmikejt12 · #4 (**permalink**) 27-12-2006, 04:03 PM

can you boot into safemode?

(repeatedly press F8 when you turn your computer on)

jephree · #5 (**permalink**) 28-12-2006, 01:17 AM

Check your Event Viewer via Administrative Tools.

Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

http://support.microsoft.com/kb/308427

Also if your blue screen is showing a memory dump do the following:

Go to start | search (type in) .dmp
Note the location of your .dmp files.
If no .dmp files check for minidump.
Remember this location and the path that leads to it.

Then:

1) Download and install the

Debugging Tools from Microsoft

All you need do is download and install this. Make no attempt to start or run it.

2) Download and install this

debugwiz

This is a DOS based batch file that will command the above Microsoft Tools.

3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.

4) After the Wiz creates a Text document attach it back to this thread.

If you are looking for links on how to interpret this data for yourself try here first:

http://www.wd-3.com/archive/registercontext.htm

hotc25 · #6 (**permalink**) 28-12-2006, 10:27 PM

ok hope this will help its not showing anything just the number but i did a full memory dump i cant restart my pc without it coming up and having to choose the last good working config

jephree · #7 (**permalink**) 29-12-2006, 02:40 AM

That was caused by Windows Media Player and Java Script.

Your first error: 0x0000007E (0xc0000005 is generally a graphics issue.

Does this only happen when using WMP? Or does it matter what you are doing?

Do you have WMP 11?

hotc25 · #8 (**permalink**) 29-12-2006, 05:38 AM

ok i havent used wmp for a while so i tryed to open it.I cant it say error so i downloaded the new one and didnt see your reply till this morning and my pc booted up no problem so i dont know if that was the problem but its gone for now i hope! is there anymore problems in the log