Windows XP with a mind of it's own!

cmurphy · #1 (**permalink**) 13-01-2007, 07:30 PM

I am throwing in the towel if I can't get some help! My computer starting rebooting it's self about a week ago. I have tried to figure out what is causing it but there is not a pattern to what is causing it. I have disabled reboot on system error but still get no error message. I have ran every virus, spyware know to man kind in normal and safe mode. I ever formatted my hard drive and did a new installation. I thought it cured it I only had the system reboot when I was restore my backup music that i had backed up from itunes. I thought I had fixed the problem and them after I updated windows with all the updates it started doing it again. The system will reboot without warning and then I just get the light showing the hard drive is active and the cd-rom light blinking. At this point I can not reboot I have to unplug the system to get it to boot up. Here is a list of my specs.
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) SYX snc302eeh
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: Foxconn 651M03 SiS651/962L
Serial Number: UL6P42803757
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 06/28/2004
Drives Memory Modules c,d
41.17 Gigabytes Usable Hard Drive Capacity
31.72 Gigabytes Hard Drive Free Space

SONY CD-ROM CDU5212
SONY DVD RW DRU-800A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

HDS728040PLAT20 [Hard drive] (41.17 GB) -- drive 0, s/n PFD100S1RTAR6G, rev PF1OA21B, SMART Status: Healthy 992 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 30.44 GB 21.17 GB free
d: (NTFS on drive 0) 10.73 GB 10.55 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Charlie 1/13/2007 12:02:09 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS 5513 IDE UDMA Controller SiS 650/651/740/661FX/741/760 series [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n H9NW206119, February 2003)
Bus Adapters Multimedia
SiS 7001 PCI to USB Open Host Controller (2x)
SiS 7002 USB 2.0 Enhanced Host Controller Realtek AC'97 Audio
Communications Other Devices
Cnxt 2011 D850 56K V.9x DF Modem

SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 64.194.22.140 / 20
Gateway: 64.194.16.1
Dhcp Server: 64.194.16.6
Physical Address: 00:01:6C:2F:12:F5

Networking Dns Servers: 64.194.16.5
64.13.48.12
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (3x)
Virus Protection [Back to Top]
CA Anti-Virus Version 8.3.0.1
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 12/12/2006 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB925486-IE6SP1-20060918.120000 - Critical (details...)
KB917734_WMP8 - Critical (details...)
KB917734_WMP8 - Critical (details...)
Q887472 - Moderate (details...)
Q920213 - Critical (details...)
Q923689 - Critical (details...)
Q923694 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q925398 - Critical (details...)
Q925454 - Critical (details...)
Q926255 - Important (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer 6
SP1
passed verification KB918439-IE6SP1-20060530.145346 on 1/13/2007 (details...)
passed verification KB918899-IE6SP1-20060725.123917 on 1/13/2007 (details...)
passed verification KB925486-IE6SP1-20060918.120000 on 1/13/2007 (details...)
Internet Explorer
no verification data SP2 (SP2)
Outlook Express 6
SP1
passed verification KB911567-OE6SP1-20060316.165634 on 1/13/2007 (details...)
Windows Media Player 8
no verification data KB917734_WMP8 (details...)
SP0
passed verification KB917734_WMP8 on 1/13/2007 (details...)
Windows Media Player 9
SP0
passed verification KB911565 on 1/13/2007 (details...)
Windows Media Player
SP0
passed verification KB911564 on 1/13/2007 (details...)
Windows XP
SP2
no verification data KB811113[SP] on 1/13/2007 (details...)
SP3
passed verification KB873339 on 1/13/2007 (details...)
passed verification KB885835 on 1/13/2007 (details...)
passed verification KB885836 on 1/13/2007 (details...)
passed verification KB888302 on 1/13/2007 (details...)
passed verification KB890046 on 1/13/2007 (details...)
passed verification KB890859 on 1/13/2007 (details...)
passed verification KB891781 on 1/13/2007 (details...)
passed verification KB893756 on 1/13/2007 (details...)
passed verification KB893803V2 on 1/11/2007 (details...)
passed verification KB896358 on 1/13/2007 (details...)
passed verification KB896423 on 1/13/2007 (details...)
passed verification KB896424 on 1/13/2007 (details...)
passed verification KB896428 on 1/13/2007 (details...)
passed verification KB898461 on 1/11/2007 (details...)
passed verification KB899587 on 1/13/2007 (details...)
passed verification KB899591 on 1/13/2007 (details...)
passed verification KB900725 on 1/13/2007 (details...)
passed verification KB901017 on 1/13/2007 (details...)

Windows XP
SP3 (continued)
passed verification KB901214 on 1/13/2007 (details...)
passed verification KB902400 on 1/13/2007 (details...)
passed verification KB904706 on 1/13/2007 (details...)
passed verification KB905414 on 1/13/2007 (details...)
passed verification KB905749 on 1/13/2007 (details...)
passed verification KB908519 on 1/13/2007 (details...)
passed verification KB908531 on 1/13/2007 (details...)
passed verification KB910437 on 1/13/2007 (details...)
passed verification KB911280 on 1/13/2007 (details...)
passed verification KB911562 on 1/13/2007 (details...)
passed verification KB911927 on 1/13/2007 (details...)
passed verification KB912919 on 1/13/2007 (details...)
passed verification KB913580 on 1/13/2007 (details...)
passed verification KB914388 on 1/13/2007 (details...)
passed verification KB914389 on 1/13/2007 (details...)
passed verification KB917344 on 1/13/2007 (details...)
passed verification KB917422 on 1/13/2007 (details...)
passed verification KB917953 on 1/13/2007 (details...)
passed verification KB919007 on 1/13/2007 (details...)
passed verification KB920670 on 1/13/2007 (details...)
passed verification KB920683 on 1/13/2007 (details...)
passed verification KB920685 on 1/13/2007 (details...)
passed verification KB921398 on 1/13/2007 (details...)
passed verification KB921883 on 1/13/2007 (details...)
passed verification KB922616 on 1/13/2007 (details...)
passed verification KB922819 on 1/13/2007 (details...)
passed verification KB923191 on 1/13/2007 (details...)
passed verification KB923414 on 1/13/2007 (details...)
passed verification KB924191 on 1/13/2007 (details...)
passed verification KB924496 on 1/13/2007 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 12/12/2006 Microsoft Security Bulletin Summary)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 0164f4f4
Microsoft - Internet Explorer xxxxx-OEM-xxxxxxx-xxxxx (Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)e
Microsoft - WebFldrs XP 12345-111-1111111-82899
Microsoft - Windows XP Home Edition xxxxx-OEM-xxxxxxx-xxxxx (Key: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
Adobe Acrobat Version 7.0.0.0 *
Adobe Reader Version 7.0.0.0 *
Adobe Systems AdobeDownloadManager Version 2.2 *
Apple Computer, Inc. - iTunes Version 7.0.2.16 *
Apple Computer, Inc. - QuickTime QuickTime 7.1.3 *
Apple Software Update Version 1.0.2.2 *
Belarc, Inc. - Advisor Version 7.2a *
CA Anti-Virus Version 8.3.0.1 *
CA Security Center Version 3.2.0.1 *
CA Security Suite Version 3.2.0.1 *
CA, Inc. - CCUpdate Version 3.2.0.1 *
Cinematronics - 3D Pinball Version 5.1.2600.2180 *
Computer Associates Antivirus Version 8.0.7.0 * Microsoft (r) Windows Script Host Version 5.6.0.8820 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.2180 *
Microsoft Corporation - Messenger Version 4.7.3000 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.1823 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1117.0 *
Microsoft Windows Media Player Version 6.4.09.1125 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 9.00.00.3250 *
Mozilla Corporation - Firefox Version 2.0.0.1 *
Tech-In-A-Box Version 3.00 *

Kazna3 · #2 (**permalink**) 13-01-2007, 08:34 PM

Hi cmurphy

Firstly what PSU do you have? (power in watts and any other info would be good)

Secondly, install and run this please and report back the voltages, temperatures and fan speeds while your doing the usual work on your system: Sensors View

cmurphy · #3 (**permalink**) 13-01-2007, 08:41 PM

Kanza3 Thanks for posting -

I don't know what my PSU is can you tell me where or how to find out? I d/l your suggested file and look forward to seeing what we find out. Thanks agian for the suggetion and may your help fix my crazy computer. -

cmurphy · #4 (**permalink**) 13-01-2007, 08:43 PM

what am i looking for or how do i get my senor info to you?

Kazna3 · #5 (**permalink**) 13-01-2007, 08:52 PM

OK

PSU is the power supply unit- if a side of your case is opened, then just read off a label on it mentioning the Watts and the make/model.

The Sensors View info will be given to you when you download Sensors View from the link I gave (the underlined one is a link), install it and then run it on your system.

cmurphy · #6 (**permalink**) 13-01-2007, 09:06 PM

PSU is
Switching Power Supply
Model ISO 350
Max out power 250watt

cmurphy · #7 (**permalink**) 13-01-2007, 09:07 PM

i installed and ran the program you mentioned would like any reading off it?

Kazna3 · #8 (**permalink**) 13-01-2007, 09:16 PM

Yes please.

All the CPU, SYS, AUX, HDD temperatures
All the Fan speeds
All the voltages that end in V

cmurphy · #9 (**permalink**) 14-01-2007, 02:53 AM

could you tell me used to capture that screenshot to get those results so i can show you mine. thanks

cmurphy · #10 (**permalink**) 14-01-2007, 03:05 AM

from comparing your screen and what mine says my CPU FAN always stays at zero 0 RPM that does not sound right ...do you think?