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Re: hp printer problem
Open the Printer folder. (Control Panel)
Double-click the Printer to open the print queue.
Click Printer in the menu.
Select Pause Printing if it is not already selected. This will stop all printing to the printer.
Click Printer again and select Purge Print Documents or Cancel All Documents.
Click Yes to confirm the action.
If there are any documents left in the queue, restart the print queue. Click Printer and then click Pause Printing to resume printing.
Click Printer again, then click Cancel All Documents or Purge Print Documents.
If there are still documents in the queue, restart the computer.
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