mail notification

sezza57 · #1 (**permalink**) 29-09-2007, 02:06 PM

help. I have outlook express as my default mail client but for a few weeks now i do not have any email notification sound. i have gone into the control panel but it isnt there under sounds and and it is stated on my email preferences. any help would be great do i need to install something again

broni · #2 (**permalink**) 29-09-2007, 11:05 PM

If you go to sounds, and scroll down to "New Mail Notification", and highlight it, what do you have listed below under "Sounds:"?
If there is some ".wav" file listed, what happens when you click on "Test"?

Dan Penny · #3 (**permalink**) 30-09-2007, 01:47 AM

Have you lost any other sounds?

In Control Panel, Sounds(etc), Audio tab, what is listed for your Sound Playback - Default Device?

sezza57 · #4 (**permalink**) 30-09-2007, 10:02 AM

when i look in sounds on audio there is nothing for outlook express at all also it says i cant change the voume of my default

Digerati · #5 (**permalink**) 30-09-2007, 02:10 PM

Seeza, if you want help, you have to help us - please answer the questions and note the guidance/advice given. As broni correctly pointed out, you need to look for "New Mail Notification" (not something about OE). Click on New Mail Notification to highlight and see what it says in the Sounds: drop down menu box. If something is listed, click on the Play Sound button and see if you hear a sound. If nothing listed, pick something and see if it plays.

Also, please answer Dan's question.

Dan Penny · #6 (**permalink**) 30-09-2007, 04:02 PM

Let me rephrase my questions;

1) Have you lost any other sounds?

2) In Control Panel, Sounds(etc), Audio tab, what is listed under Sound Playback as the Default Device?

If you can't change the volume, you've probably lost the sound device, which means all sounds will be affected.

sezza57 · #7 (**permalink**) 30-09-2007, 10:05 PM

I have not lost any other sounds sorry i did not answer
also in the default sound play back it says SOUNDMAX digital audio

sezza57 · #8 (**permalink**) 30-09-2007, 10:06 PM

i cant seem to find new mail notification that is why i am confused sorry

sezza57 · #9 (**permalink**) 30-09-2007, 10:07 PM

sorry i cant find where itr says new mail notification all other sounds work except for the email one

Digerati · #10 (**permalink**) 30-09-2007, 10:27 PM

In Control Panel, click on Sounds and Audio Devices, then on the Sounds tab. In the Program events window, scroll down a short ways and you will see New Mail Notification.

Also, in Outlook Express > Tools > Options > General, make sure Play sound when new messages arrive is checked.