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Computer wont start up

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  #1 (permalink)  
Old 02-10-2007, 12:58 PM
rockingtilldeath's Avatar
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Computer wont start up
Ok, Ive had trouble with my Compaq presario computer before
Last night it was working fine and i shut it down, then this morning i turned it on to find a black screen with several options

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Go back to last known good config

And start windows normally

when I start windows normally, it goes to the windows screen then restarts, the same with going back to the last good config


Also tried F10 for system restore, but it doesnt seem to work =/
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Old 02-10-2007, 09:08 PM
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Re: Computer wont start up
You can try:

1) Safe Mode. You will then be prompted to System Restore if desired.

2) Safe Mode: then start Run... chkdsk/f
Say Yes to run on reboot and reboot.

3) Boot the Recovery CD into the Recovery Console. Try Run... FIXBOOT and or FIXMBR
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Old 03-10-2007, 12:03 AM
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Re: Computer wont start up
Went into safe mode, all that came up was a lot of file names
eg.
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System 32\Drivers\mup.sys
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Old 03-10-2007, 12:05 AM
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Re: Computer wont start up
Did you let it run for a few minutes? It takes a while to load and you will just see that screen until it does.
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Old 03-10-2007, 12:09 AM
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Re: Computer wont start up
Yeah i left it on so i could write down the last file, but then it just restarted again =/
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Old 03-10-2007, 12:12 AM
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Re: Computer wont start up
Do you have a Compaq XP CD? If not what is the exact model?
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Old 03-10-2007, 12:18 AM
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Re: Computer wont start up
The PC didnt come with an installation disk (or any disk)
My computer is a:

Compaq Presario Desktop PC SR1807UK
Last edited by rockingtilldeath; 03-10-2007 at 12:24 AM.
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Old 03-10-2007, 12:25 AM
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Re: Computer wont start up
We need the exact model # to get details from Compaq/HP

http://welcome.hp.com/country/us/en/support.html
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Old 03-10-2007, 12:41 AM
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Re: Computer wont start up
isnt this the model number?
SR1807UK
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Old 03-10-2007, 12:49 AM
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Re: Computer wont start up
Yes it is. It wasn't there when I first saw the post. Anyway:

Computer:

http://h10025.www1.hp.com/ewfrf/wc/p...&lang=en&cc=us

Recovery:

http://h10025.www1.hp.com/ewfrf/wc/d...846640&lang=en

http://h10025.www1.hp.com/ewfrf/wc/d...=13158&lang=en

If the F10 Recovery option is not working you can follow the steps to order Recovery CD's.

You could try the 6 floppy setup to run the Recovery Console but it is an outside chance. The downloads are here:

http://support.microsoft.com/kb/310994
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