"x has encountered a problem and needs to close"

I'm receiving this message repeatedly. Please refer to this thread, I was advised to link here. Thanks for any help you can give.

"x has encountered a problem and needs to close"

Check your Event Viewer via Administrative Tools.

Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

How to view and manage event logs in Event Viewer in Windows XP

Basic information on Event Viewer errors can be found here: EventID.Net

Thanks very much. Whatever application fails, the faulting module is always kernel32.dll, and the fault address always 0x00083f9c, is this significant?

Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module kernel32.dll, version 5.1.2600.3119, fault address 0x00083f9c.

occasionally the event is "blank" as here:

Faulting application zclientm.exe, version 1.2.626.1, faulting module , version 0.0.0.0, fault address 0x00000000.

but it always follows one of these 2 patterns.

I see four very "shaky" programs if indeed this is a software issue:

1) zclientm.exe (Microsoft Gaming Zone)

2) UltimateBet

3) BitTorrent

4) AOL

The Kernel error simply indicates that some process is tripping the OS kernel.

If need be we can try to track the fault address 0x00083f9c.

This however is a very tedious process.

My first suggestion would be to eliminate the above 4 programs if possible and see what changes occur.

i uninstalled all the programs, except microsoft gaming zone which is the checkers, backgammon etc. that come with xp. however the problem is still occurring.

Try turning off Dr. Watson:

http://support.microsoft.com/kb/188296

As noted you can always turn it back on.

well one of these seems to have done it. i think i noticed it not happening BEFORE disabling drwatson, yet after uninstalling the 3 progs above and rebooting it was still occurring. bit strange. i reinstalled ultimatebet so don't believe that was it. still monitoring.

Yes, no incidents since then. I have reinstalled aim so my best guess is that bittorrent or it's companion bittorrent dna was causing it. the help is much appreciated, great board.

Thanks for the update. Glad things are running ok.

Let us know if we can help further.