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Windows XP trouble!

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Windows XP Help
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Old 20-12-2007, 07:48 PM
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Windows XP trouble!
Well I recently downloaded direct x 9.0 and after I installed it my computer randomly restarted, so I turned it back on and when it get's back to the Windows XP loading screen it restarts the only way I can access the internet or play any online game is on safe mode, but I would like to fix this problem so I can log on to my computer regularly without any hassle. Also the computer has Windows XP service pack 1 i'm not sure if you guys/girls needed to know this but I might as well throw it in. And please help me fix this problem thanks!
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Old 20-12-2007, 10:11 PM
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Re: Windows XP trouble!
Start in Safe Mode then choose System Restore.

Restore to a point prior to your problem.

Afterwards go to Windows Update and get SP2 before doing anything else.
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Old 21-12-2007, 11:42 PM
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Re: Windows XP trouble!
Quote:
Originally Posted by Ommyz
I have tried a system restore but it still restarts...and how would I upgrade to SP2? Thanks alot!
start > All Programs > Windows Update
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Old 21-12-2007, 11:59 PM
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Re: Windows XP trouble!
Ok so how do I prevent my computer from restarting?
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Old 22-12-2007, 12:05 AM
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Re: Windows XP trouble!
Safe Mode.
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Old 22-12-2007, 12:11 AM
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Re: Windows XP trouble!
Also try the relevant steps in this thread:

BSOD Diagnostics
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Old 22-12-2007, 05:17 AM
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Re: Windows XP trouble!
Jephree i dnt want to keep my computer in safe mode, so is there just a normal way to boot it?
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Old 22-12-2007, 05:22 AM
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Re: Windows XP trouble!
I was suggesting loading SP2 in Safe Mode in order that it might fix things.

If you want further error tracking than read the link I posted.

Shut off Auto Restart and see what comes up.
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Old 23-12-2007, 05:08 AM
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Re: Windows XP trouble!
Hmm well in order to have SP2 to work my computer needs to restart and it keeps shutting off when it boots back up so how can I get SP2 in safe mode i tried downloading it but my computer always needs to restart in order for it to work
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Old 23-12-2007, 05:12 AM
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Re: Windows XP trouble!
What is the make and model of the computer?

Do you have the Recovery or Microsoft XP CD?
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