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Major Problems after InterActual

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Old 21-03-2008, 06:08 AM
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Unhappy Major Problems after InterActual

Hi computer smarties. I hope you can help us. My sig-o and I tried to watch a DVD on our computer and it told us we had to download/install InterActual in order to watch it. We did, and the movie (Indian Jones and the Last Crusade) worked. But when we tried to play another DVD later, none of our other media players would work. We then tried to uninstall Interactual, but that made our whole system go nuts. Media Player, Real Player, InterVideo Win DVD, Nero...nothing works anymore, not even InterActual after we re-installed it. We keep getting a message to update our drivers for our video card, but we've done that now too, and still nothing. We're at a loss. A computer saavy friend of ours told us that InterActual destroys your computer and that we have to reformat the hard drive and start over, but I'm hoping that's not the case. I can hold my own with computers, but really don't know much about these kinds of things. Please help!
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Old 21-03-2008, 06:09 AM
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Re: Major Problems after InterActual

System Restore
--------------------------------------------------
You might try a System Restore to a point prior to your problem:

start > All Programs > Accessories > System Tools > System Restore
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Old 21-03-2008, 06:48 AM
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Re: Major Problems after InterActual

It does not destroy your computer. You may have downloaded it from a site prone to spyware and may have picked up a little booger. I too would recommend doing a system restore to the point before you installed the program.

Second option, scan for spyware using SpyBot - http://www.safer-networking.org/en/download/index.html - Also, try scanning for a virus. You never know what is attached to files when you download them.

Best of luck, keep us informed.
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