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External Hardrive Failure

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Old 24-05-2008, 12:24 AM
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External Hardrive Failure
My hardrive has recently stopped working - for an unknown reason
I really do not understand, since I safety remove it from the computer.
the files stored are important therefore I strongly do not want to reformat.
is there a way of getting my data back?
Last edited by yuj; 24-05-2008 at 12:29 AM.
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Old 24-05-2008, 12:29 AM
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Re: External Hardrive Failure
What exactly happens?

If you plug it in is it not detected?

If you plug it in is a New Device detected?

Is it seen in Disk Management?
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Old 24-05-2008, 12:31 AM
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Re: External Hardrive Failure
the device can be seen through my computer, but the hardrive is labelled with characters which are unrecognisable. and it will not allow me to access the hardrive.
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Old 24-05-2008, 12:33 AM
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Re: External Hardrive Failure
How is it listed under Disk Management?

> right click My Computer > Manage > Disk Management
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Old 24-05-2008, 12:50 AM
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Re: External Hardrive Failure
error "can't read file" - currupted.
0bytes.
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Old 24-05-2008, 12:54 AM
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Re: External Hardrive Failure
Not looking good.

What is the make and model of the drive?
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Old 24-05-2008, 12:55 AM
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Re: External Hardrive Failure
hitachi
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Old 24-05-2008, 12:59 AM
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Re: External Hardrive Failure
Drive Fitness Test:

http://www.hitachigst.com/hdd/support/download.htm

Not sure if this works with external drives but worth a try.
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Old 24-05-2008, 01:05 AM
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Re: External Hardrive Failure
this step is confusing.
http://i27.tinypic.com/2dabswm.jpg
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Old 24-05-2008, 01:07 AM
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Re: External Hardrive Failure
It is asking for a floppy disk.

It is saying all data on the floppy (if any) will we erased.
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