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Unable to Uninstall

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  #1 (permalink)  
Old 09-07-2008, 10:34 AM
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Unable to Uninstall

Hi

Ok am using Add/Remove Programs in the control panel, but cannot find the program i want to uninstall. It is because of this program that i have been having IE connection problems as stated in an earlier post.

Now is there any way to uninstall it? The program is in C:/Program Files so i can't really understand why it wouldn't show up.

Thanks
Ricahrd
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Old 09-07-2008, 10:57 AM
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Re: Unable to Uninstall

Have you tried right clicking on start. then left click on explore.Go to program files and hit the + button next to it and find the folder of the program you want to get rid of. You can delete it from there. This is a dangerous way to do it though if other programs are tied into it and need that folder to run. Just a suggestion. You can take this with a grain of salt.
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Old 09-07-2008, 11:04 AM
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Re: Unable to Uninstall

, CCleaner has an uninstaller in it, however, be careful what you uninstall, cause it lists alot more stuff than the add/remove control panel does, and just uninstall what you know you want to remove.

http://www.d-a-l.com/help/windows-xp...t-malware.html

The ccleaner is in that thread by Digerati.
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Last edited by rokytnji; 09-07-2008 at 11:07 AM.
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Old 09-07-2008, 11:30 AM
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Re: Unable to Uninstall

Thank you

still wasn't able to find the program in the uninstall menu. However have disabled it in the start-up. So all in all it stop's doing what i didn't want it to...now it just takes up space.
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Old 09-07-2008, 07:38 PM
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Re: Unable to Uninstall

What is the name of the program?
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Old 10-07-2008, 12:04 AM
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Re: Unable to Uninstall

Remove Programs
--------------------------------------------------
Uninstall Programs Manually

Just because Windows XP has the Add/Remove Programs feature it doesn't mean your application will appear in the list. Furthermore, even if it does appear, it's no guarantee that the uninstall feature will work. When you run across one of these situations the items listed below will help in getting rid of the application. Be aware that these steps may not remove everything associated with the application and can impact other applications on the computer. Have a backup or restore point and use caution.

*

Find the directory for the application and delete all the files in the directory. Delete the directory. e.g. click C: under My Computer then Program Files etc.
*

Open regedit (start/run regedit) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE and find the folder for the application. Delete the folder.
*

Open regedit and navigate to HKEY_CURRENT_USER\SOFTWARE and find the folder for the application. Delete the folder.
*

To remove the application entry from Add/Remove Programs (if present) open regedit and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall and find the folder for the application. Delete the folder.
*

Some applications have Services attached to them. If this is the case, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Servic es, locate and delete the service.
*

In Windows Explorer, navigate to the individual user settings and delete program references. Common places to check would be:

C:\Documents and Settings\All Users\Start Menu\Programs and delete relevant entries.
C:\Documents and Settings\All Users\Start Menu\Programs\Startup and delete relevant entries.
C:\Documents and Settings\%YourUserID%\Start Menu\Programs and delete relevant entries.
[Do this for each User ID listed]
C:\Documents and Settings\%YourUserID%\Start Menu\Programs\Startup and delete relevant entries.
[Do this for each User ID listed]

If no entries were found in the previous step and the application launches automatically, navigate to
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
and delete the entry.
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Old 10-07-2008, 09:05 AM
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Re: Unable to Uninstall

Thanks Jephree seems to have got rid of the app. Even though i had 6 user names to go through...Eurgh

Bear the Program was an old satellite based broadband connection software from 'Gilat' called 'StarControl'. Was used for a broadband connection in the middle of nowhere. But now that i'm not in a war zone i don't need it.

Thanks again
Richard
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