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Will not load windows - why??

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Windows XP Help
Old 07-09-2008, 01:04 PM   #1 (permalink)
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Will not load windows - why??
Our daughter's Dell desktop seems to have frozen - after switching on it will not progress past the very first Dell screen. The keyboard and mouse won't react - can anyone help to explain why this might be happening, and what I can try to do?

David


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